Always attentive staff, checking on tills to serve customers when they are busy restocking. So never have to wait long to be served. Member of the pet loyalty scheme which helps towards cost as usuall... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Found the store easily enough, good selection of products, went mainly for frozen raw dog food, good variety and range of prices, persuaded to sign up for the club as would get 15% off what she didn'... Leggi di più
I visited a couple of weeks ago and was surprised at the range and the reasonable prices but I didn’t need anything at that time. So when I came back, the staff were extremely friendly and helpful, I... Leggi di più
Pet sitting a family members dog whilst going away in our caravan so bought a lead and collar in the new Newport store. Picked the dog up, tried the collar on, way too big. Called into the Reading sto... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informazioni di contatto
Unit 1B, Reading Gateway, Imperial Way,, RG2 0GG, Reading, Regno Unito
- 01182273600
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy to shop and found everything we…
Easy to shop and found everything we needed
Visited the new Jollyes in Reading
Selection of products
Great selection of products .. just one person working and shop was quite busy so had to wait quite a while for help. Guy serving had good customer service skills despite being up against it
Very friendly helpfully if needed help
The staff was very friendly I told them…
The staff was very friendly I told them what I wanted them to do to my dog and they have done an amazing job
I visited Jolley's in Reading recently…
I visited Jolley's in Reading recently to look at dog food as I am looking to switch. I was offered support from a man working there who was very knowledgeable about the various foods and how to switch from one food to another. He was really helpful and I have now found my dogs new food!
Potrebbe usare l'IA per rispondereMostra di più
Grain weevils :(
Nothing against any of the personnel in store, they are always wonderful, polite, pleasantly to talk to, very knowledgeable. Alas, I bought a 20kg bag of pigeon feed and opened it up - full of grain weevils. I know this isn't the specific store's fault, but I'm a bit miffed at the fact I had to track down every weevil in my house and kill it to destroy the weevils. Hopefully I got them all.

Risposta di Jollyes The Pet People - Reading
Helpful member of staff
Not a great deal of choice in raw section as a freezer was broken, very helpful male member of staff though and managed to get enough to tide us over and 10% off with pet club, thanks
Staff really helpful and friendly
Staff really helpful and friendly. They gave me a sample of pet food, which is great as my two little pooches are fussy! Will definitely be back. Prices were better than expected.
Good customer service very good pet…
Good customer service very good pet service staff were very helpful
Staff very helpful and polite
Wrong size collar whilst on holiday
Pet sitting a family members dog whilst going away in our caravan so bought a lead and collar in the new Newport store. Picked the dog up, tried the collar on, way too big. Called into the Reading store to exchange for a smaller collar. Very helpful staff. Can not praise them enough.
Brilliant as always
Brilliant as always, for some reason the staff seem more helpful than their biggest rival, don't go anywhere else now.
New shop for me well priced and very…
New shop for me well priced and very helpful staff
A dog had a little accident and staff were very quick to clean up
Will be back for more treats for my dogs
Rude Customer Assistant
The Jollye’s customer assistant who was working in the pet clinic couldn’t have been less helpful, and seemed to have quite an attitude. She came across as bored, made quite a few comments that caused myself and my mum to side eye each other thinking ‘really!?’. It was the topic of discussion for most of the drive home! A real shame as previously have had no issues, and the rest of the store team were lovely.

Risposta di Jollyes The Pet People - Reading
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







