Jollyes are my go to for all things pet related. In addition to stocking so many brands of feed/toys/meds/equipment etc for a wide range of pets, their staff are so helpful and friendly. Great value... Leggi di più
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We are always happy when we visit the Jollyes Dereham because we find the staff friendly and helpful. Unfortunately we are not so happy with some of the stock, we often cannot find the food we want,... Leggi di più
Our first time of visiting and we were looking for dog food for a dog with allergies. The lad that served us was so very helpful and knowledgeable. He told us that staff were trained in nutrition an... Leggi di più
Visited Dereham Jolleys for dog and cat food ,I was unable to lift the bag but the young lady cheerfully helped me out with my purchases. We use this store regularly and are always greeted with curte... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informazioni di contatto
Yaxham Road, Dereham, NR19 1HB, Dereham, Regno Unito
- 01362 690802
4,7
Eccellente
895 recensioni
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Good service
20 febbraio 2025
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I was asked if I wanted to buy and…
I was asked if I wanted to buy and donate dog food when I reached the counter to pay. I questioned the chap as to why cats are never thought about? He couldn't really answer me, just said if I wanted to go and buy a can, he would put it on the counter. Are cats not as important? There are cats in rescue centres too you know.
19 febbraio 2025
Risposta di Jollyes The Pet People - Dereham
Good evening,
Thank you for your review. We understand your frustration. It's important to us that all animals, including cats, receive the care they need. We appreciate you bringing this to our attention and will share your feedback with our team.
Kind regards
Jollyes customer services
Staff very helpfull and knew thiet…
Staff very helpfull and knew thiet products. Also very cheerfull which brightened my day.
18 febbraio 2025
The manager was great!
The manager was great when we went in, told me not to worry about my very loud reactive anxious dog and helped as much as she could.
15 febbraio 2025
Lovely and very helpful staff,thank you
16 novembre 2024
Our first visit, and we will definitely be going back!
Our first time of visiting and we were looking for dog food for a dog with allergies. The lad that served us was so very helpful and knowledgeable. He told us that staff were trained in nutrition and this showed.
The selection of food was excellent, and the price for dog toys extremely reasonable. We will be back!
14 febbraio 2025
I bought a dog coat went to zip it up…
I bought a dog coat went to zip it up and it broke
14 febbraio 2025
Staff are helpful
Staff are helpful.
Dog treats for visiting dogs which is lovely.
My dog now loves a trip to Jolleys.
10 febbraio 2025
Very helpful staff and good prices
6 febbraio 2025
Really friendly helpful staff willing…
Really friendly helpful staff willing to offer advice
5 febbraio 2025
The young man on the counter was very…
The young man on the counter was very helpful and knowledgeable … very impressed!
31 gennaio 2025
The staff member didn't seal the bag of…
The staff member didn't seal the bag of biscuits, and as a result it was difficult not to spill them. Also she didn't ask if I wanted to gift a dog dinner for charity
3 febbraio 2025
Risposta di Jollyes The Pet People - Dereham
Good morning,
We appreciate you taking the time to share your feedback. We understand your frustration with the experience. We strive to provide excellent customer service and will share your feedback with our team to ensure this doesn't happen again.
Kind regards
Jollyes
Friendly staff always on help to assist…
Friendly staff always on help to assist 😄😄😄😄👍
3 febbraio 2025
The staff are always very helpful
1 febbraio 2025
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