Rooster  Recensioni 603

TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Cheapest policy for my car even when adding the legal protection. This beat the renewal policy offers by my existing insurance company.

L'azienda ha risposto

Valutata 5 stelle su 5

Amazing experience all ways so quick and effective when contacting anyone on the support help line chat. Everything is done with care and attention and for someone who suffers severe anxiety and is un... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The app is worth its use, it saved my £200 on my insurance, it easy to use and looks at how you drive to save you money. The whole process was so easy, just bare in mind it takes time to monitor your... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Thoroughly impressed with the process so far, although the test drive period was a little long (probably because I don’t drive every day). It all pays off in the end though and managed to achieve a de... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Compagnia assicurativa
  2. Servizio auto

Scritti dall'azienda

Rooster helps safe drivers save money on car insurance, fuel, mot’s, repairs, parking and more. Download. Drive. Save


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

603 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Just terrible and mentally draining.

Just terrible and mentally draining.

Made a mistake on my monthly payments, then penalise me even though the error was made on their side by their insurance finance company. Have no care about their customers as long they are paid and they will confirm things and then act like they have never said that. Cheap rates but rubbish customer care and service.

6 febbraio 2025
Non scritta su invito
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Risposta di Rooster

Thank you for your feedback. We’re sorry to hear about the issues you've had with your loan provider, and understand how frustrating it must have been. We're glad to hear your account is now resolved. At Rooster, we take pride in offering excellent customer care. After reviewing our communication with you, we believe we’ve done everything possible to support you throughout this process and we remain committed to helping you until the end of your policy. If you’d like to discuss further, please feel free to email us at hello@joinrooster.co.uk.

Valutata 5 stelle su 5

Easy to navigate

Easy to navigate, helpful.

28 gennaio 2025
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Risposta di Rooster

Great to hear you're finding the app useful and simple to use. Thanks for your positive feedback.

Valutata 2 stelle su 5

Bit of a waste of time really.

Bit of a waste of time really.
My quote was £200 more than comparison sites

22 gennaio 2025
Non scritta su invito
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Risposta di Rooster

Hi Matt, I'm sorry to hear we haven't been able to offer you a more competitive quote. We are not always the cheapest as we base prices predominantly on your test drive results. However, please reach out to our customer service team on Live Chat via the app to see if there's anything more we can do for you. Thanks.

Valutata 1 stelle su 5

It was advertised as an insurer…

It was advertised as an insurer depending on performance not who u are …good luck getting quoted

16 gennaio 2025
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Risposta di Rooster

Hi, thanks for your message. We can see you recently signed up to complete our test drive, however looking at your details, you have not met some of our criteria. You can continue with the test drive as your driving results are valid for 18 months, so hopefully we can offer you a competitive quote in the future. Thanks for giving Rooster a go. 👍

Valutata 1 stelle su 5

I would advise others to carefully…

I would advise others to carefully consider before engaging with this company. My experience was disappointing. Despite driving for 15 years with a clean record—no accidents or claims during that time—I was refused after driving for two weeks. The outcome was negative, and my time felt wasted.

If you're considering this company, I suggest exercising caution and protecting your personal data. Based on my experience, it may not be worth the effort.

8 gennaio 2025
Non scritta su invito
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Risposta di Rooster

Dear Abid, many thanks for completing out test drive. As we explained in our Live Chat, we are unable to offer you a quote. Many thanks for giving us a go and best of luck with finding another insurer who can offer you a competitive quote.

Valutata 5 stelle su 5

Very Helpful!!!

Jack was great, he was able to help me out when the system was glitching and went above and beyond to make sure I had a good quote and it was all fixed. Thanks jack keep up the good work lad.

12 dicembre 2024
Non scritta su invito
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Risposta di Rooster

Thank you so much for your kind feedback. Jack is a very valued member of our team, and all positive comments are much appreciated. We hope your quote is competitive enough for you and if there's anything else you need please come on our Live Chat again.

Valutata 1 stelle su 5

Look elsewhere if you drive anything above 2 litres

So I decided to do the test drive with Rooster to hopefully find a good quote but my active policy was almost up, so I decided to contact someone from Rooster to see if I could get my quote early. The response I got from them was

“Sadly it looks like we would be unable to offer coverage on this occasion, sadly the underwriters have rejected based on the vehicle”.
Bear in mind the vehicle was a BMW 3 Series that has a 2-litre engine.
So the moral of the story is if you drive anything above 2 litres at 20 please don’t waste your time doing roosters test drive, Look elsewhere.

16 novembre 2024
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Risposta di Rooster

Hi, I am sorry we were not able to offer you a quote for your vehicle. Please come back to us if any of your details change and we will review your quote. Your test drive is valid for 18 months. Many thanks for your interest in Rooster and for giving us a go.

Valutata 1 stelle su 5

Time waste

They just want you to download the app is no helpful
Is a waste of time

17 novembre 2024
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Risposta di Rooster

Hi Wasaq, we have just sent you a quote so please contact customer service on live chat if you have not received it. Many thanks Team Rooster

Valutata 5 stelle su 5

Very good insurance company gave me…

Very good insurance company gave me good quote couldn’t fault them and the customer service is very good as well. I did my insurance for the wrong date and within half an hour they’ve got it sorted couldn’t them would recommend.

2 ottobre 2024
Non scritta su invito
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Risposta di Rooster

Hi Harry, many thanks for your review. We're delighted to have been able to offer you a competitive quote and great to hear you've had a positive customer service experience with us. Please come on our Live Chat if there's anything else we can do to help you manage your policy.

Valutata 5 stelle su 5

Absolutely great prices nice and easy…

Absolutely great prices nice and easy to do and set up great service

1 ottobre 2024
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Risposta di Rooster

Hi Simon, thanks for your positive review. We're pleased to hear we've been able to help you with your insurance this year. If there's anything you need please come on our Live Chat via the app.

Valutata 1 stelle su 5

The app has been reviewing my driving…

The app has been reviewing my driving data for 2 months and not given a single quote pointless even doing it

11 giugno 2024
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Risposta di Rooster

Dear Jack, unfortunately we were not able to offer you a quote due to not meeting our minimum requirements. You can see a summary of your driving score within the app & you should have already received an email confirming that sadly we can't offer you anything. Thanks for giving Rooster a go.

Valutata 1 stelle su 5

Disappointed

Decided to ask before the 3 week test drive whether you would insure my car afterwards. You said you wouldn't. You should say at the beginning that you don't insure performance cars despite the quality of driving. It clearly has nothing to do with the standard of driving as I've been through many advanced driving courses, Misleading.

16 agosto 2024
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Risposta di Rooster

Hi Nicola, we make it very clear on the sign up page that we have additional restrictions on some vehicles, so we're sorry you missed this. All driving data is valid for 18 months, so if we can't offer a quote initially, if a customer changes their vehicle they can come back to us. Thanks for considering Rooster.

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