Initially ordered size 11 of the Monkton double Monk shoes, and it arrived within 2 working days, but it turned out to be too narrow. Connected quickly when I called the customer helpline, who advis... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The 'F' fit I received was unfortunately uncomfortable, so I will be returning the shoes. However, I am still happy to rate my experience five stars. The craftsmanship was excellent, the leather looke... Leggi di più
Ordered a pair of size 12 chukka boots, unfortunately when they arrived they were quite small fitting, couldn't get my foot in. Not sure if this was due to the specific last used for this pair of boot... Leggi di più
L'azienda ha risposto
Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
Informazioni di contatto
4,7
Eccellente
475 recensioni
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What can I say apart from excellent…
What can I say apart from excellent service and an excellent product. Since 2017 I have owned 13 pairs of John Whites. That says it all!
29 ottobre 2025
Non scritta su invito
High quality footwear
Recently bought 2 pairs of JW shoes - love the quality and the innovative designs. I buy Loakes too but find the JW shoes lighter and more flexible. Got a great pair of hybrid brogues with rubber soles - fantastic.
3 novembre 2025
Non scritta su invito
John White shoes
John White shoes - Absolutely gorgeous shoes, the comfort is immeasurable..
28 ottobre 2025
Unfortunately too small
Ordered a pair of size 12 chukka boots, unfortunately when they arrived they were quite small fitting, couldn't get my foot in. Not sure if this was due to the specific last used for this pair of boots or if John White's sizing is off by ½-1 size in general. I'm waiting to see how the returns and refund process plays out.
25 ottobre 2025
Non scritta su invito
Risposta di johnwhiteshoes.com
Dear Mr Mansfield,
Thank you for your review, and we’re sorry to hear that the Chukka boots were not the right fit.
Some of our styles are crafted on different lasts, which can result in slight variations in sizing depending on the individual's foot shape. We understand how frustrating this can be and do apologise for the inconvenience.
We promptly processed a full refund for your order and have also reached out to you via email with a fair resolution. Should you decide to try another style or size, please remember we are always happy to provide a prepaid returns label and assist with an exchange to ensure you receive a comfortable-fitting pair.
We appreciate your feedback and hope to welcome you back to John White in the near future.
Kind regards,
The John White Team
First class service.
First class service.
Top quality items (as always)
Excellent value.
24 ottobre 2025
Non scritta su invito
Customer service top rate.
Problem with sizing and return. Resolved immediately in spectacular fashion. First class product and service way above usual standard and better than most other English shoe makers.
27 ottobre 2025
Risposta di johnwhiteshoes.com
Dear Mr Hackney,
Thank you for your feedback, and please accept our sincere apologies once again for the error with your exchange.
We regret the inconvenience caused when the incorrect size was initially sent, and we fully understand how disappointing this must have been. As soon as the issue was brought to our attention, we acted swiftly to send the correct size to you, which has since been delivered.
We’re pleased to have resolved this matter in full and hope the additional gesture included with your replacement helped demonstrate our commitment to putting things right.
At John White, we take great pride in both the craftsmanship of our footwear and the standard of service we provide. Should you need anything further, please do not hesitate to get in touch — we are always here to help.
Kind regards,
The John White Team
Excellent quality and affordable price.
13 ottobre 2025
Fantastic product fast delivery…
Fantastic product fast delivery surpassed my expectations
8 ottobre 2025
Great shoes …
Great shoes have 3 different styles from here and really pleased with them.
13 ottobre 2025
The quality of the shoes is the best…
The quality of the shoes is the best I've owned.
13 ottobre 2025
Always great quality and my favourite…
Always great quality and my favourite English shoe maker
13 ottobre 2025
great swift service
29 settembre 2025
Very wonderful shoes you must have and…
Very wonderful shoes you must have and would buy as many as I can excellence at its best
26 settembre 2025
The John white experience
I bought some shoes from John White, unfortunately they were too small, so I called to return them, the system was easy and painless and the offer for my money back was without hesitation! I liked the shoes I saw, but they did not have a bigger size, so they helped me find something similar! The experience was amazing! Thank you John White!
15 settembre 2025
Non scritta su invito
Unique Products
The shoes are unique and of an excellent quality as well as good value for money. The ease of use of John White website and the speed with which you receive delivery information is excellent. In addition there is a wide selection of delivery options .
1 settembre 2025
Non scritta su invito
No delivery, no refund, no customer service?
Ordered shoes in sale for my wedding. Got Shipping confirmation the next day. Shoes not delivered and tracking doesn’t work. A week later I get a refund notification with no explanation why they have refunded item. I contacted John white by email for clarification but no response. A few days later I still have no shoes and the money hasn’t been refunded to my account either. Shoes are also no longer on sale either, not that I’m likely to reorder after this shambles
3 settembre 2025
Excellent Quality
I have bought a number of Shoes and Boots from John White shoes, and have always found them to be of an excellent quality.
26 agosto 2025
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