Initially ordered size 11 of the Monkton double Monk shoes, and it arrived within 2 working days, but it turned out to be too narrow. Connected quickly when I called the customer helpline, who advis... Leggi di più
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The 'F' fit I received was unfortunately uncomfortable, so I will be returning the shoes. However, I am still happy to rate my experience five stars. The craftsmanship was excellent, the leather looke... Leggi di più
Ordered a pair of size 12 chukka boots, unfortunately when they arrived they were quite small fitting, couldn't get my foot in. Not sure if this was due to the specific last used for this pair of boot... Leggi di più
L'azienda ha risposto
Apart from 12s being a little cramped for me, I love the entire range of shoes I’ve ordered from JW. 2 leather trainers, 1 hybrid brogues & suede Chelsea boots. Great quality for the price and I us... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in 1919 in Northamptonshire by John White, our brand stands on a legacy of innovation and exceptional footwear quality. A century on, we're still dedicated to designing elegant shoes and boots for various occasions, always at fair prices.
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Johnwhiteshoes
Johnwhiteshoes, it was a very good shopping with this company, I ordered a pair of Broad Derby Shoes at a really great price, and they were delivered in a Couple of days, unfortunately they were to big, so I sent them back ,free of charge which is unheard of these days and ordered a smaller size, so was really pleased overall, my only gripe was the shoe sizes weren't a true size I am a size 8 and had to oder a size 7.
I never expected to fall in love with a…
I never expected to fall in love with a pair of men’s boots — but John White boots and shoes have completely won me over. They are comfy and last for years.
As a woman, wearing them feels oddly empowering. There’s something about the solid weight, the craftsmanship, and the unapologetically classic style that makes me stand taller the moment I put them on. They’re not delicate, they’re not trying to be trendy — they’re confident, timeless, and beautifully made. And somehow that confidence transfers straight to the wearer.
The leather is exceptional, they polish up beautifully, and they need no breaking in, they are genuinely comfortable for long days. These are boots and shoes that feel like they’ll last decades, not seasons. I love pairing them with jeans, tailored trousers, and even dresses — they add edge, structure, and authority without trying too hard.
John White make me feel strong, capable, and stylish in a way that’s understated but powerful. If you’re a woman who appreciates craftsmanship and wants footwear that feels as good emotionally as it does physically, I honestly can’t recommend them enough.
Brillant Service and they go the extra…
Brillant Service and they go the extra mile to help. I purchased a pair of brogues which were too tight. I got a label for the return. I also got a call to see that the label was ok. John White shoes are a class act and customer service are top draw.
Excellent quality and perfect fit and…
Excellent quality and perfect fit and comfort and style.
As ever John White comes up trumps.
As ever John White comes up trumps.
Suede Chelsea boots are excellent, quality price and delivery first rate.
I now have 4 pairs of JW shoes.
No delivery or tracking info yet
ordered a pair of shoes on the 27 of January. Delivery is supposed by Royal Mail. No Tracking info displayed yet.
I called twice and I was sent an email saying that the item has been shipped ( where from?) and tracking info will appear in the evening . It didn't.. Probably shipped from abroad but they would not admit it. I rather they were honest about it and tell me where is shipped from
I bought some Chelsea boots on line…
I bought some Chelsea boots on line which when they arrived were great quality but unfortunately too tight.
Returning them was very easy & my refund was made within days.
Quality and Comfort
The shoes are superbly made, and extremely comfortable
I have had a similar pair from John White for the last seven years and they are still going strong!
Great value for money
Exceptional build quality and comfort
Exceptional build quality and comfort. Cant fault JW shoes. I have 4 pairs and cant wait for the next one. Well done to an excellent company with comfort and style in mind.
Outstanding quality and customer service
I bought a pair of Chelsea boots for my husband, and they were exactly what he wanted. The quality is excellent, and I was pleasantly surprised, as I hadn’t heard of John White before. Customer service was outstanding, and delivery was speedy. I’d highly recommend them and will definitely be buying from John White again!
I haven't received any information on…
I haven't received any information on shoes i ordered over 4 weeks ago, I have now to claim the money back through my bank.
Nice shoes
My shoes arrived on time and look great.
Feel comfortable as well.
Very Slow process
I have not received the boots i ordered 2 weeks ago or an update when they will be shipped. I can’t find a customer service email address on the website to get an update. I am looking forward to getting to wear the shoes.
Since writing this I have been contacted and offered the boots and lots of apologies. I do think they were not good here but customer service is at least friendly.
The Brecon boots are great but not durable.
The Brecon boots are great. The silhouette. The cut of the shoe. It's fantastic and frankly give Loake a run for their money. Along with that, their customer service is helpful and patient. They do give the best possible advice on an individual basis.
The bad:
The sole. The studded sole isn't durable at all. I chew through them within 3 to 4 months. The cost of repair was £80 for a re-soling the boots so I used to buy another pair for £99 instead because I loved the silhouette of the boots. But that's not sustainable frankly so I've stopped. Finally, the gussets. They're not durable either. You'll see the gussets tearing or fibres at the top coming out and it takes away from the fact that these should be durable hand made shoes.
Second pair of shoes from John White.
Second pair of shoes from John White.
Great fit, very comfortable.
Arrived when promised
Arrived when promised, another great pair of shoes from john white to go with the others l own
My son loved the shoes
My son loved the shoes.
They are a very good Quality
Services was extremely quick
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