Johnsons Jewellers Recensioni 

115
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

I ordered a ring for my wife whilst in for a watch repair and have to say the experience was superb. The staff took the time to answer all my questions and help carefully select the most appropriate r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy to order online. Good commuication through out transaction. Item received next day delivery no issues. Would order again

Valutata 5 stelle su 5

Johnson’s Jewellers has been my go-to for over two decades, and their exceptional service and knowledgeable staff keep me coming back. Whether it’s fine men’s watches or exquisite women’s jewellery,... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Dear Charlotte and the team at Johnson’s the Jewellers, I just wanted to say a huge thank you for your excellent service. From start to finish, you went above and beyond to make the experie... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielliere
  2. Orafo
  3. Gioielleria
  4. Servizio di riparazione orologi da polso
  5. Negozio di orologi

Scritti dall'azienda

An independent family-owned jeweller established since 1897, stocking only the finest luxury watches and exquisite jewellery. Johnsons Jewellers are proud to be part of the worldwide network of Official Rolex Retailers. Other prestigious brands include Tudor, Omega, Breitling, TAG Heuer and more. All the fine jewellery in-store have been hand selected, bringing you pieces you will not find in other high street jewellers.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

115 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(115)

37 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Highly recommend them.

My husband had bought me a lovely necklace and earrings, for our 50th wedding anniversary. However I do not have pierced ears, so needed them altered to clip on. We had tried company that we had bought them from, but they said they could and wanted an extortionate amount to do the alteration. They then changed their minds and said it was impossible. We tried some other jewellers in Inverness, but all to no avail. A friend recommended Johnson's Jewellery and we could not have been more delighted with the work, the time scale and the price. Highly recommend them for any jewellery alterations etc. Plus as a bonus, they actually spell the word "jewellery" correctly!!

17 maggio 2025
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Risposta di Johnsons Jewellers

Hello Simone,

Thank you for sharing your 5-star experience with us! We really appreciate your kind words about our great service and excellent quality. We look forward to seeing you again in the future.

Best wishes,
Johnsons Jewellers.

Valutata 5 stelle su 5

From start to finish First Class

From start to finish Johnsons Jewellers were helpful, polite, knowledgeable and thoroughly proffesional.

My purchase came brilliantly and securely wrapped the next day.

With a special thank you to Andrea Hutton & Bethan Newland

18 giugno 2025
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Risposta di Johnsons Jewellers

Hello Liz,

Thank you so much for your wonderful 5-star review! We're absolutely delighted to hear that you found our team, especially Andrea and Bethan, to be helpful, polite, knowledgeable, and thoroughly professional.

We're also thrilled that your purchase arrived brilliantly and was securely wrapped the very next day. We appreciate your kind words and recommendation!

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Brilliant Gucci earrings at a great…

Brilliant Gucci earrings at a great price - fast secure delivery very pleased with the professional service thank you

24 giugno 2025
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Risposta di Johnsons Jewellers

Hello Ian,

Thank you so much for your wonderful review! We're thrilled to hear you're pleased with your Gucci earrings, the great price, and our fast, secure delivery. It was a pleasure providing you with professional service.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Superb service

Superb service -I recently purchased a Tudor watch for my wife's birthday from Johnson's, and the entire experience was an absolute pleasure. Every member of their staff was brilliant, making the process seamless and enjoyable. I will undoubtedly be recommending Johnson's to all my friends and family.

13 giugno 2025
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Risposta di Johnsons Jewellers

Hello Nicholas,

Thank you for your wonderful 5-star review. We are thrilled to hear that your experience purchasing a Tudor watch for your wife's birthday was an absolute pleasure. It means a great deal to us that you found all our staff members brilliant and enjoyable. Providing first-class service is our top priority, and we are glad this resonated with you.

We truly appreciated your high recommendation and look forward to welcoming you back to Johnsons Jewellers in the future.

Best wishes,
Johnsons Jewellers.

Valutata 5 stelle su 5

Best 5 stars review in a long time!!

Without a doubt, Johnsons Jewellers is my go to place for any watch purchase. The service is second to none, as they always go out your way to make you feel welcome and at ease. I collected my new watch yesterday and although Mark (my usual contact) was not in the store that day, the wider team did a fantastic job of hosting me! When Mark is in though, it’s like dealing with someone you’ve known for years - I suppose that’s the main benefit of working with family owned businesses.
I cannot recommend this store enough - the best 5 star review I’ve given in a long time!!

20 giugno 2025
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Risposta di Johnsons Jewellers

Hello Aamer,

Thank you so much for taking the time to leave such a wonderful 5-star review! We are absolutely delighted to hear that Johnsons Jewellers is your go-to for watch purchases and that you consistently experience "second to none" service.

We especially appreciate you highlighting how our team, including Mark, makes you feel so welcome and at ease. It's truly a core benefit of being a family-owned business to build those genuine, lasting relationships, and we're thrilled that comes across so clearly.

Thank you again for your fantastic recommendation. We look forward to welcoming you back to Johnsons for your next special purchase!

Best wishes,

Valutata 5 stelle su 5

Quick delivery of on-line order

Excellent, quick service.
I ordered an item on-line. It arrived quickly, was securely packaged and tracked.

5 maggio 2025
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Risposta di Johnsons Jewellers

Hello Fiona,

Thank you for your 5-star review! We're delighted to hear that you experienced excellent, quick service. We're glad your online order arrived quickly, was securely packaged, and tracked.

We appreciate your feedback.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Incredible company!!!

Incredible company I’m so glad I found them. Ordered the clover bracelet, it’s perfect and everything I hoped it to be and more! And the fact they deliver next day, is amazing! The whole experience was seamless. Will absolutely shop here again!! Couldn’t be more grateful.. Thank you! Jenni

27 aprile 2025
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Risposta di Johnsons Jewellers

Dear Jenni,

Thank you so much for your wonderful 5-star review! We're absolutely thrilled to hear that you're so happy with your clover bracelet and that it's everything you hoped for and more.

It's fantastic to know that you had a seamless experience with us, from ordering to receiving your next-day delivery. We truly appreciate your kind words and are grateful for your positive feedback.

We look forward to welcoming you back as a customer in the future.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Amazing service by Will

Amazing service by Will and the team at Johnsons. Through my interest in a watch I was kept updated informed throughout, great customer service and a really great experience all round. Thank you!!

10 gennaio 2025
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Risposta di Johnsons Jewellers

Hello Sam,

Thank you very much for your 5-star review. It's fantastic to hear that Will and the team provided you with amazing service, keeping you informed throughout your watch purchase.

We strive to create a great experience for all our customers, and your feedback is truly appreciated.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Highly Recommend Johnsons Jewellers

I contacted Johnsons out of hours with an enquiry regarding a Bracelet I had seen on their website, and they replied the following day. My contact was very professional, charming, and I felt went the extra mile to assist me with my multiple questions. I am now the Very Happy owner of two Beautifully Crafted Bracelets which I Love, and am in the process of ordering a further two! Highly Recommended Company.

13 marzo 2025
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Risposta di Johnsons Jewellers

Hello CH,

Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear you are so happy with your beautifully crafted bracelets.

It's great to hear about our team's prompt repose and helpful assistance making your experience so positive. We strive to provide exceptional customer service to all customers, and are glad this resonated with you.

We're thrilled you are ordering more bracelets and appreciate your high recommendation. We will look forward to serving you again!

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

The best experience!

I recently had the pleasure of shopping at Johnson’s with my partner for an engagement ring and wedding ring and I couldn't be more happy with the experience. From the moment we walked into Johnson’s, we were impressed by the exceptional customer service. The staff were incredibly welcoming, friendly, and attentive.

A special shoutout to Charlotte and Will, who were absolutely amazing in helping me choose the perfect rings. They made me feel so comfortable and well-informed throughout the entire process. They took the time to understand my preferences, guiding me through the various styles, stones, and settings. Their expertise and patience really stood out, and they helped me find the most gorgeous rings that exceeded my expectations. Charlotte and Will were both so thoughtful in making sure I felt confident in my choices, and they were always happy to answer my many questions.

Johnson’s ring selection was equally impressive and I was able to find a stunning engagement ring and wedding ring that beautifully complement each other.

The customer service continued after my purchase with clear communication about resizing, care instructions and the diamond details. I highly recommend Johnson’s to anyone looking for high-quality, beautiful jewellery and outstanding customer service. My experience was nothing short of fantastic and I am SO excited to pick up my rings when they are ready! A truly wonderful experience that I won’t forget.

10 marzo 2025
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Risposta di Johnsons Jewellers

Hello Charlotte,

Thank you so much for your wonderful 5-star review. We are thrilled to hear you and your partner had such a positive experience.

It's great to know that charlotte and Will were able to assist you in finding the perfect rings. We strive to provide exceptional customer service, and we are glad it resonated with you.

We are so excited for you to come back and collect your rings. Thank you again for the recommendation.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Great experience

Myself and my partner went to Johnson’s to pick out an engagement and wedding ring recently. From the moment we set foot in the door we were warmly greeted by all staff. We were looked after by Will and Charlotte who picked out some rings for my partner to try on. They offered invaluable advice and knowledge on the styles, jewels and metals used in the rings. This helped my partner make an informed decision and chose two of the rings that were picked out for her. These were sized for her and sent off to be made as part of Johnson’s bespoke service. Thank you to Johnson’s and especially to Charlotte and Will for making this a great experience.

10 marzo 2025
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Risposta di Johnsons Jewellers

Hello Jack,

Thank you for your wonderful 5-star review. We're delighted to hear that you and your partner had such a positive experience in our store when choosing your rings. It's also great to hear that both Will and Charlotte provided you with high levels of customer service. We will forward your message to them to let them know to keep up the great work.

We are so happy we could be a part of such a special moment. We wish you all the best.

Warm regards,
Johnsons Jewellers

Valutata 5 stelle su 5

Really good company ,fast service

Really good company ,fast service . Great customer services

8 marzo 2025
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Risposta di Johnsons Jewellers

Hello Graeme,

Thank you so much for your 5-star review. We are delighted you had a great experience with our fast service and customer service.

We look forward to serving you again soon.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Exceptional service

Exceptional service, very helpful and knowledgeable. Would definitely recommend this family run business.
Not enough of these people left.

25 febbraio 2025
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Risposta di Johnsons Jewellers

Hello John,

Thank you for your exceptional 5-star review! We're delighted to hear you found our service helpful and knowledgeable. We're proud to be a family-run business, and your support is greatly appreciated.

We look forward to serving you again in the future.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

A Real First Class Family Jeweller

Searched the internet for a jewellers to repair wife's wedding ring that been cut off due to an operation.

Found Johnsons although 120 miles away looked a very professional service with their own workshop and a long standing 125 years family operation.

On contacting them the very helpful phone call I had with them demonstrated what a professional company they are, as a result we decided to have a day out and visit them.

The facility in Nuneaton is stunning, on being welcomed by Lee the very warm and personal service he gave us was worth every minute of our two hour journey.
With access to their own workshop on site, Lee was able to advise us of all the possible options and costs immediately for the repair of the Wedding ring and possible resizing of the Engagement ring.
My wife had also taken a small amount of gold jewellery that she no longer required and this was valued and a very good price was offered for the gold.
We will be returning to collect the repair when completed,
I would recommend to anyone without hesitation if you want to visit a first class Jeweller, Johnsons Nuneaton should be on your list.

13 febbraio 2025
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Risposta di Johnsons Jewellers

Hello Graham,

Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear about your positive experience. We truly appreciate you making the 120-mile journey to visit us. It means the world to us that our long-standing family tradition of 125 years and our commitment to professional service resonated with you.

We are especially delighted that Lee's warm welcome and expert advice made your visit so worthwhile. We will forward on your message to let him and the team know to keep up the high levels of customer service.

We look forward to welcoming you back to collect the completed repairs. Thank you again for your kind words and recommendation.

Best wishes,
Johnsons Jewellers.

Valutata 5 stelle su 5

Exceptional Customer Service…

I recently purchased a stunning Longines Legend Diver 39mm watch.
Highly recommend, both Johnsons Jewellers and the watch I have chosen.
Customer service/communication was excellent from first enquiring about product details and pricing, through to receiving the item, very well packaged and nicely presented via secure next day delivery.
I will no doubt be a returning customer to Johnsons Jewellers, highly recommended!

7 febbraio 2025
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Risposta di Johnsons Jewellers

Hello Craig,

Thank you so much for the wonderful 5-star review. We are absolutely thrilled to hear you're so happy with your Longines Legend Diver and our service. We strive to provide an excellent experience for every customer, and your feedback confirms we're on the right track.

We look forward to serving you again in the future.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Excellent🥰

Hi, I am so happy for order!
Johnsonsjewellers is so serious!
All the best!
See you soon!🥰🫶

23 dicembre 2024
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Risposta di Johnsons Jewellers

Hello Xhesiana,

Thank you so much for the wonderful 5-star review and your kind words. We are delighted you are so happy with your order. Customer service is our top priority and we are glad we hit the mark with you.

We truly appreciate your business and look forward to serving you again soon.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Great finance options

Purchased a Longines watch with a discount and great finance options that no other store were providing. Very easy process and prompt delivery. Highly recommended and would definitely use again.

29 gennaio 2025
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Risposta di Johnsons Jewellers

Hello Mark,

Thank you for taking the time to leave such a fantastic 5-star review. We are delighted you were able to find the Longines watch you were looking for with a great discount and convenient financing options. It's wonderful to know the purchase process was easy and the delivery was prompt.

We truly appreciate your recommendation and look forward to serving you again in the future.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Super staff,great ideas on designing my…

Super staff,great ideas on designing my pendant,very helpful and wonderful customer care

28 novembre 2024
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Risposta di Johnsons Jewellers

Hello Simon,

Thank you so much for the wonderful 5-star review! We are thrilled to hear you had such a positive experience with our staff and that you appreciated their creative ideas for your pendant design. We strive to provide excellent customer care, so your feedback is truly appreciated.

We hope you enjoy your beautiful new pendant!

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Solid, professional, family company

In the end I did not keep the ring because the fit wasn't right but the team at Johnsons were really professional, quick to respond to queries and arranged the refund immediately the ring was returned safely. It takes some trust to make online purchases of luxury items but I would have faith in this company and will go back to them.

17 gennaio 2025
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Risposta di Johnsons Jewellers

Hello Oonagh Roy,

Thank you for taking the time to leave such a wonderful 5-star review! We are so glad to hear about your positive experience with our team at Johnsons.

We appreciate your kind words about our professionalism, responsiveness, and the smooth refund process. We understand that finding the perfect fit is essential, and we're happy we could assist you with a hassle-free return.

We value your trust in us and look forward to the opportunity to serve you again in the future.

Best wishes,
Johnsons Jewellers

Valutata 5 stelle su 5

Excellent service

Went into Johnsons yesterday with the intention of having the 2 diamonds in my engagement ring built into an eternity ring and adding to them. We were served by a lovely lady called Julie who was very knowledgeable and helpful and not at all pushy. Her advice was that it would probably cost more having a ring made than buying one. I trusted her advice, tried a few on and settled for a lovely ring which sits and looks lovely next to my wedding ring. Julie also suggested I have my wedding ring resized and I'm so glad I did because I didn't realise what a deep impression it had made in my finger. Another suggestion was that I have my engagement ring resized (I hadn't worn it for years) and wear it on my other hand. My husband also had his wedding ring polished. My eternity ring was not in the sale but without asking they discounted it and resized my rings for a special price. We picked our rings up today and are extremely happy with the results. Thank you so much Julie.

4 gennaio 2025
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Risposta di Johnsons Jewellers

Hello Kay,

Thank you so much for your kind words and for taking the time to share your amazing 5-star experience at Johnsons.

We are delighted to hear that you were so impressed with Julie's service. Providing excellent customer service is our top priority, and we will be sure to share your feedback with the team.

We are thrilled that you are happy with your new eternity ring and that your other jewellery is now looking its best.

We hope to see you again soon.

Best wishes,

Johnsons Jewellers

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