Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(10)

7 recensioni negli ultimi 12 mesi

Scrivi una recensione

Eseguiamo dei controlli sulle recensioni

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

comfy fit XXXL size clothes

one thing i like about buying clothes online is easy browsing, although i couldnt filter for prices low to high which was a bit annoying but nevertheless enjoyed my scrolling. i dont normally come across casual XXXL clothes so the funky Ailgon top for my hubby and a leather jacket for my self, which came out a really nice fit, was really nice since where both on the chubby side LoL

Been lookinng everywhere for this taylored dress set for work parties, functions etc and i was really upset that the place i saw before doesnt do my size so glad theres a ton of range for womens especially for plus size queens ;)
the price is what will drop it down for me sadlyyy :/
a clean 5 too an overall 4.7 stars for me

1 ottobre 2026
Non scritta su invito
Valutata 4 stelle su 5

Smart Tweed Jacket

Looks brilliant paired with simple jeans and a tee. The metallic threads in the weave are slightly itchy on the wrists.

15 agosto 2026
Non scritta su invito
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Risposta di Johnpaulthomas

Dear Cara,

Thank you for your feedback. We’re glad the tweed jacket works well with your outfit. We’re sorry the metallic threads feel itchy around your wrists; please contact support@johnpaulthomas.com with your order number if you’d like help with that concern.

Kind regards,
John Paul Thomas Customer Support

Valutata 5 stelle su 5

The t-shirt has that perfect vintage…

The t-shirt has that perfect vintage drape. The shirt looked straightforward online and that is accurate, although it feels better made in person.

16 settembre 2026
Non scritta su invito
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Risposta di Johnpaulthomas

Dear Rocco,

Thank you for sharing your experience. We’re pleased you like the t-shirt’s vintage drape and that its construction exceeded your expectations. We appreciate your feedback.

Kind regards,
John Paul Thomas Customer Support

Valutata 1 stelle su 5

Do not order from this company

Do not order from this company! All items come directly from China with at least a two week shipping. I ordered a jumpsuit which came with no tags, poor quality and the back was open , in which did not show or state in details.
I want to send it back and they said it would cost $40-50 to send internationally back to China. Company states they are in NY. Do not buy from them. What a rip off!

26 settembre 2026
Non scritta su invito
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Risposta di Johnpaulthomas

Dear Theresa,

We’re sorry the jumpsuit’s quality, missing tags and open-back design did not match your expectations. We understand your frustration with the delivery time and international return costs, too. Please email support@johnpaulthomas.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review the item description, your correspondence and the available options with you.

Kind regards,
John Paul Thomas Customer Support

Valutata 1 stelle su 5

Fake phone number and address

Fake phone number and address. Returns have to be sent to China. I filed a charge back and bank returned funds. Clothing was Walmart $6 shirt with all tags removed.

1 settembre 2026
Non scritta su invito
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Risposta di Johnpaulthomas

Dear Dave,

We’re sorry you were disappointed with the clothing and had concerns about our contact details and return arrangements. Thank you for explaining that your bank has already returned the funds. If you would like us to review any remaining concerns, please email support@johnpaulthomas.com with your order number and ‘Trustpilot Review’ as the subject.

Kind regards,
John Paul Thomas Customer Support

Valutata 5 stelle su 5

fantastic

delivery time was fast. great quality clothes, fit perfectly. very happy

25 settembre 2026
Non scritta su invito
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Risposta di Johnpaulthomas

Dear Ronnie,

Thank you for your review. We’re pleased your order arrived quickly and that you’re happy with the quality and fit. We appreciate you taking the time to share your experience.

Kind regards,
John Paul Thomas Customer Support

Valutata 5 stelle su 5

Amazing experience

the quality of the clothing is amazing and the overall customer experience is just top class.

28 settembre 2026
Non scritta su invito
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Risposta di Johnpaulthomas

Dear Aarush,

Thank you for your kind feedback. We’re glad you enjoyed the clothing and customer service, and appreciate you sharing your experience with us.

Kind regards,
John Paul Thomas Customer Support

Valutata 1 stelle su 5

Website has a fake address in NYC

Website has a fake address in NYC, and phone number and hours of operation makes you think it’s a US based company, however, the company is in china and you won’t find out until you pay (getting an email from your credit card company saying your card has been used for a transaction outside the US) or when you try to return the low quality item that doesn’t match the pictures in the website, let alone the sizing is very weird and size tags are removed from the product to hide the real size (tampered). Trying to return the merchandise they’ll ask you to return it to china and consumer pays shipping fees which will probably cost you more than the item itself. The only way to get your money back from this scam is to let your credit card company steps in.

17 settembre 2026
Non scritta su invito
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Risposta di Johnpaulthomas

Dear US customer,

We’re sorry the product, sizing and return process left you feeling misled. We understand your concerns about the contact details, missing tags, payment location and the cost of an international return. Please email support@johnpaulthomas.com with your order number and ‘Trustpilot Review’ as the subject so our support team can review your concerns and the correspondence with you.

Kind regards,
John Paul Thomas Customer Support

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