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Valutata 1 stelle su 5

Was told on test drive the car had full service history which would be provided, once sale was complete, I literally had to harass to get any sort of response or documentation. Worst after sales servi... Leggi di più

Valutata 5 stelle su 5

recently visited to see jake and part exchange ex my first car I got from jmv for a newer model, couldnt be happier and jake was a pleasure to deal with... such and nice non pushy young man. made the... Leggi di più

Valutata 5 stelle su 5

I couldn't recommend these enough, I was so stressed about finding a car and John has managed to find me a car that has fit my criteria, rang me up straight away and got me in to have a look, the perf... Leggi di più

Valutata 5 stelle su 5

Paul who attended to collect my car after selling it to JMV was great. He helped a lot and just wanted to say thank you!

Dettagli dell'azienda


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

54 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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3,6

Tutte le recensioni

(54)

51 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Tom and Luke

Really helpful and friendly service from Luke and Tom would definitely recommend, made the whole process a lot smoother and less stressful. Couldn’t be happier, Thankyou gents.

27 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Saw Luke

Saw Luke
Very thorough with the car and the deal walked out the same day with a car very happy!

17 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolute great experience had such a…

Absolute great experience had such a laugh and good time with Luke he helped me out with sorting a new car for me and helping exchanging my old focus. Got a great green sirocco. Happy with everything. If you need a new car go down to jmv got some great cars there and ask for Luke.

30 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely outstanding service from…

Absolutely outstanding service from start to finish. The team were friendly, knowledgeable, and never pushy, making the whole process stress-free and enjoyable. They took the time to answer all my questions and made sure I drove away in the perfect car for my needs. Everything was handled professionally and efficiently, with great communication throughout. I couldn’t be happier with my experience and would highly recommend this dealership to anyone looking for quality cars and excellent customer service.

23 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I wouldn’t recommend

At the time of collection, the tailgate was not operating correctly. I was advised this was likely due to a flat auxiliary battery and that it should resolve after driving, with reassurance that the dealership would cover any work if the issue continued.
Further repairs were required, and although there was some delay and I had to follow up several times, the dealership did ultimately cover the cost as agreed. Communication throughout this process was inconsistent, which made it more frustrating than it needed to be.
Two months later, while the vehicle is still under warranty, it now requires replacement of both the main and auxiliary batteries. I understand batteries are not typically covered, but given the ongoing battery-related issues since purchase, I was disappointed that no goodwill contribution was offered.
I also tried on two occasions to discuss my concerns with another member of the team but did not receive a response. Overall, the aftersales experience has fallen short of expectations.

13 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I’ve just got myself an Audi S3

I’ve just got myself an Audi S3, and John has been absolutely fantastic throughout the whole process. Through no fault of JMV, the finance company provided incorrect information, but John went above and beyond to resolve everything and make sure I was able to get the car. His support and dedication were outstanding, and I couldn’t recommend the company highly enough. A great team and I’m very grateful for all their help.

17 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service! I bought a car from JMV and was highly impressed with the efficiency and quality of the service from the moment I walked in the showroom to collection of my car. It was a pain-free process and they did everything to accommodate my needs. I would definitely recommend them.

7 dicembre 2025
Non scritta su invito

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