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J L Brooks Recensioni 

1567
•
TrustScore 4.5 su 5

4,5

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Valutata 1 stelle su 5

I have a small shop and bought some crisps from this retailer the dates were so short I have ended up with full boxes out of date check date as soon as they arrive as long as they have 4 weeks from da... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been ordering from J L Brooks for a long time now! As a company they provide a super fast, reliable order and delivery service. Their stock has increased with plenty more choices at very compet... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Trying to be more ethical and support local. JL Brooks has been absolutely wonderful a triumph. Wonderful swift delivery, free on set days. Lovely choice of lovely things 😋 Discovered new favourites... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really pleased with my order of crisps and snacks! 👍 There was a stock issue with one of the items, but they quickly got in touch to let me know, refunded me for the unavailable item, and proc... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di cibo e bevande (catering)
  2. anche in
  3. Distributore di bevande
  4. Dolciumi
  5. Grossista di cash and carry
  6. Grossista di dolciumi

Scritti dall'azienda

J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!

Discover the J L Brooks Difference

Scritti dall'azienda

Quality Wholesale Since 1920
At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
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4,5

Tutte le recensioni

(1567)

292 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fast delivery very polite professional…

Fast delivery very polite professional delivery people.will use again

25 agosto 2026
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Risposta di J L Brooks

Hi Andrew,

Thank you for your fantastic 5-star review!

We’re really pleased to hear you were happy with the fast delivery and the service from our delivery team. We’ll be sure to pass your kind comments on to them!

It’s great to hear you’ll be using us again, and we really appreciate your custom.

We look forward to your next order and continuing to supply you in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Love JLBrooks

Love JLBrooks, the local free delivery is a godsend, excellent selection of products too, would only be better if they had the 2.25l bottles of Mountain Dew 😄

4 novembre 2025
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Risposta di J L Brooks

Hi Laura,
Thank you so much for your fantastic 5 star review! 😊
We’re delighted to hear you love JL Brooks and are making the most of our local free delivery service. It’s also great to hear you’re happy with the selection of products we offer.
And we’ll definitely take note of the 2.25L Mountain Dew request! 😄 You never know, we might be able to make that happen one day!

Thank you again for your continued support. We look forward to your next order and continuing to supply you in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 1 stelle su 5

Awful experience

Awful experience, waiting over 3 days even though the tracking still says “DPD expecting your parcel shortly.” I ordered 2 items, but 1 was partially refunded because it was supposedly out of stock. However, after checking every day for the last 3 days, it still shows as in stock, which is disgusting and very misleading for other customers.

12 agosto 2026
Non scritta su invito
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Risposta di J L Brooks

Hi Graham,
Thank you for taking the time to leave your feedback.
We are genuinely sorry that your experience with us has been disappointing, particularly with the delay in receiving your order and the confusion around the item showing as in stock.

We completely understand your frustration. The tracking showing “DPD expecting your parcel shortly” for several days is certainly not the experience we want for our customers. We are also sorry that one of the items had to be partially refunded after you had already placed your order.

Regarding the stock availability, we appreciate how misleading this can appear when an item continues to show as available on the website. Unfortunately, stock discrepancies can occasionally occur between our website and our warehouse stock, and we apologise that this happened with your order. We certainly would never intentionally advertise an item as available when we cannot fulfil it.

We are taking your feedback seriously and will look into both the stock discrepancy and the delay with the courier, as we want to make sure our customers receive accurate information and a reliable service.

We are very sorry that we fell short on this occasion, and we appreciate you bringing these issues to our attention.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 1 stelle su 5

I couldn't taste lamb and mint flavours…

I couldn't taste lamb and mint flavours at all very disappointing

6 agosto 2026
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Risposta di J L Brooks

Hi Carol,

Thank you for taking the time to leave your feedback.

We’re sorry to hear that you were disappointed with the lamb and mint flavour of the product. We completely understand that flavour is a matter of personal preference, and we’re sorry that it wasn’t what you were expecting.

As we are a wholesaler and retailer, rather than the manufacturer of the products we sell, we don’t have any control over the flavour or manufacturing process. We would recommend sharing your feedback directly with the manufacturer, as they are best placed to investigate any concerns regarding the flavour or recipe.

Thank you again for your order and for taking the time to share your feedback with us. We’re sorry the product wasn’t to your taste on this occasion.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Always great service and quick delivery

Always great service and quick delivery

3 agosto 2026
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Risposta di J L Brooks

Hi Julie,

Thank you for your fantastic 5 star review!

We’re really pleased to hear you continue to receive great service and enjoy our quick delivery. We truly appreciate your continued custom and support.

We look forward to your next order and continuing to supply you in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 3 stelle su 5

A shame

I’ve scored them 3 this time because although I paid and placed my order it wasn’t until 3/4 days later they emailed me saying sorry there was a glitch and we don’t actually have stock of your item so refunded me. Shame because normally they’re great

3 agosto 2026
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Risposta di J L Brooks

Hi Marcus,

Thank you for taking the time to leave your feedback.

We’re really sorry that we were unable to fulfil your order on this occasion. We completely understand how disappointing it must have been to place and pay for an order, only to be contacted several days later to let you know the item was unavailable.

Unfortunately, there was a stock discrepancy which meant the item was showing as available when it was actually out of stock. We appreciate that the delay in letting you know made the situation even more frustrating, and we sincerely apologise for this.

We are, however, pleased to hear that you have normally had great experiences with us, and we really appreciate your continued support. We’re taking your feedback on board to help improve our stock control and communication going forward.

We hope we can restore your confidence and provide you with the service you have come to expect from us on your next order.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Great service on time thank you kind…

Great service on time thank you kind regards Sharon wyatt

1 agosto 2026
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Risposta di J L Brooks

Thank you for your lovely 5 star review, Sharon!

We’re really pleased to hear you were happy with our service and that your delivery arrived on time. We really appreciate you taking the time to leave us such kind feedback.

We look forward to your next order and continuing to supply you in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Very prompt delivery

Very prompt delivery

2 agosto 2026
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Risposta di J L Brooks

Hi Stuart

Thank you for your fantastic 5 star review!

We are really pleased to hear you were happy with the prompt delivery and the service you received.

We look forward to your next order and continuing to supply you in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

customers service

Great customers service, they found and solved the problem in a second.

2 agosto 2026
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Risposta di J L Brooks

Hi,
Thank you for your fantastic 5 star review!

We are really pleased to hear you were happy with our customer service and that we were able to quickly find and resolve the issue for you. We always aim to make things as easy and straightforward as possible for our customers.

We really appreciate your support and look forward to your next order and continuing to supply you in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Excellent Service

I ordered a quantity of a strawberry water for my granddaughter . You can't buy the particular brand in a shop and it was delivered a few days later. I am now in my granddaughters good books and so are J L Brooks!!

29 luglio 2026
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Risposta di J L Brooks

Hi Pam,
Thank you so much for your fantastic 5 star review!

We’re delighted to hear we could help you track down the strawberry water for your granddaughter – and even better that it has put you firmly in her good books! 😊 It’s lovely to know that the order arrived quickly and that you were happy with the service.

We really appreciate you choosing JL Brooks and hope we can keep you both happy with future orders!

We look forward to your next order and continuing to supply you in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Very quick delivery

Very quick delivery

30 luglio 2026
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Risposta di J L Brooks

Hi Charlotte,

Thank you for your fantastic 5 star review!
We’re really pleased to hear you were happy with the quick delivery. We really appreciate you choosing JL Brooks and taking the time to leave us your feedback.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Spoke with a lady on the phone who was…

Spoke with a lady on the phone who was very helpful order was easy to do and delivery was quick

30 luglio 2026
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Risposta di J L Brooks

Hi Lawrence,

Thank you for your fantastic 5 star review!
We’re really pleased to hear that our team member was able to help you over the phone and make placing your order nice and easy. It’s also great to know you were happy with the quick delivery.
We’ll be sure to pass your kind comments on to the team. We really appreciate you choosing JL Brooks and look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Easy to use website

Easy to use website, fast delivery

29 luglio 2026
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Risposta di J L Brooks

Hi Tracey,

Thank you for your fantastic 5 star review!
We’re really pleased to hear you found our website easy to use and were happy with the fast delivery. We really appreciate your custom and are delighted to have made your ordering experience nice and straightforward.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 4 stelle su 5

good but rubbish delivery

You did well. Goods as described. Sadly you use a courier who employs either very stupid or very lazy people who cant read an address. (Kind if major requirement when delivering). Goods sent to wrong address (different road) which is very poor

29 luglio 2026
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Risposta di J L Brooks

Hi Richard,

Thank you for taking the time to leave us your feedback.

We’re really pleased to hear you were happy with the products and that everything arrived as described. We’re very sorry, however, that the delivery was made to the wrong address. We completely understand how frustrating this must have been, particularly when the correct delivery details had been provided.

While the courier handles the final delivery, we appreciate that this reflects on us as well, and we’re sorry that the service fell short on this occasion. We will take your comments on board and raise the issue with our courier to help prevent this happening again.

Thank you again for your order and for your honest feedback. We hope we can provide you with a much smoother delivery experience next time.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

The service of JL Brooks is very good and reliable.

Please the service of JL Brooks is very good and reliable.

4 agosto 2026
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Risposta di J L Brooks

Hi Ernest,

Thank you for your fantastic 5 star review!
We’re really pleased to hear you find our service reliable and that you’ve had such a positive experience with JL Brooks. We really appreciate your kind words and continued support.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Very easy to order from and have a good…

Very easy to order from and have a good selection of products on sale. Delivery was very quick and items well packed.

25 luglio 2026
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Risposta di J L Brooks

Hi Raymond,

Thank you for your fantastic 5 star review!
We’re really pleased to hear you found ordering with us easy and were happy with the selection of products available. It’s also great to know your order arrived quickly and was well packaged.
We really appreciate you choosing JL Brooks and look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

It was great,but said would be…

It was great,but said would be delivered Friday,and was delivered Monday but otherwise 👏 brilliant

25 luglio 2026
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Risposta di J L Brooks

Hi Deborah,

Thank you for your lovely 5 star review!
We’re really pleased to hear that you were happy with your order and our overall service. We’re sorry that the delivery arrived later than the Friday date you were expecting, and we appreciate your patience and understanding.

It’s great to know that, despite the delay, you were pleased with everything else. We really appreciate your custom and hope to see you ordering with us again soon.
We look forward to your next order and continuing to supply you in the future.
Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 1 stelle su 5

Ordered seven days ago and it still…

Ordered seven days ago and it still hasn’t arrived

26 luglio 2026
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Risposta di J L Brooks

Hi Roger,
Thank you for taking the time to leave your feedback.

We’re sorry to hear your order didn’t arrive as expected, although on this occasion there was a little more to the story! 😊

Unfortunately, the delivery address entered on the order was incorrect. Sadly, our crystal ball wasn’t quite advanced enough to detect the missing/incorrect address, so we weren’t aware there was an issue until you contacted us to chase the order.

Once we spoke with you and discovered what had happened, we were more than happy to get the order re-dispatched. This time, with the correct delivery address entered… and, would you believe it, the order arrived safely! 🎉

We’re sorry for the inconvenience caused and appreciate your patience while we got everything sorted. We’ll certainly be putting our crystal ball through some additional AI training so hopefully it can spot incorrect addresses next time! 🔮😂

Thanks again for your order, and we hope we can provide you with a smoother experience on your next one.

Kind Regards,
Matilda (part time Trapeze Artist)
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Crisps

Great products, fast delivery
Definitely buying again

25 luglio 2026
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Risposta di J L Brooks

Hi Mark,
Thank you for your fantastic 5 star review!

We’re really pleased to hear you were happy with the products and fast delivery. It’s even better to hear you’ll definitely be buying from us again!

We really appreciate your custom and look forward to your next order and continuing to supply you in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Fast, reliable and when I had an issue they sorted immediately. Would definitely use again.

30 giugno 2026
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Risposta di J L Brooks

Hi,
Thank you for your fantastic 5 star review!

We are really pleased to hear you were happy with our customer service and that we were able to resolve your issue quickly for you. It's great to know you found us fast and reliable, and we really appreciate you choosing JL Brooks.

We look forward to your next order and continuing to supply you in the future!

Kind Regards,
Selina
JL Brooks Customer Service Team Member

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