Jetletso 

Wish I could give 0 stars! My mom order one transformer Lamborghini for her grandson and I still haven’t received it. DO NOT order from this company. I haven’t even received a email to track my order.. But it’s on my Capital One bill

Same as paid for extra shipping haven't heard a thing I guess it's a rip off sad fo grand kids

I too ordered in November hoping to get the transformer remote control car before Christmas. Also, i paid extra for 7-12 day shipping.
How do I get my money back?
Zero star rating. This is horrible!!

It’s so horrifying when a company is a scam. How do we at least get them accountable
Shut down. Arrested. I ordered car robots for my grandchildren... Hope they rot in hell I will do everything in my power to shut them down.

Placed my order never received it’s a scam how do I get my money back

Do I even have to click a star?! I ordered the bumblebee back in November and it looks as though, I, too, am a victim of fraudulent company! I paid $34.97 and have been watching tracking and it’s still sitting in China! Twelve to twenty days my a$$! Lies, lies, lies, and MORE lies! DO NOT ORDER FROM THIS COMPANY! They take your money and that’s it!!!! Christmas Eve is tomorrow and it’s hanging out in China!

If I could give no starts that's would be a start!!!! I just logged in to my email to see where the items are which is a transformer car and I purchased this on the 15th of Nov and the tracker says it's in CHINA 15 days ago and still in CHINA. I have been ripped off and I am not pleased at all. STAY AWAY from this company.

Placed an order for Christmas the beginning of November, it's now December 22 and still haven't received items. They took money out of my account in 24 hours. They don't reply to email.

I ordered the transformer car paid extra for speedy delivery and it’s been 3.5 weeks and the tracker shows it’s been sitting in New York no movement. What a rip off now my nephew will have no gift from me!!! Never again. I’m filing a fraud report with my bank!

U also bought then read reviews . I ordered 2 bumble bee transformers. The cost $67.00 they took $101.00 out of my account. They do not respond to emails. I was promised the toys in 3 to 7 days. 2 weeks later I did receive the toys but they are cheap crap not worth more than $10.00. I had to go and buy my grandkids extra presents as I couldn't give them these cheap toys. Please don't buy from this company. You will get ripped off

Well it looks like I’m another victim. I purchased THEN read the reviews! Silly me! I went and read the T @ C’s about the cancellation policy and it said if the order is cancelled prior to dispatch that’s fine. So within 1 hour of purchasing I sent an email requesting cancellation and of course the auto response was “we will reply within 2-3 days” so by now of course my item has been posted. I also paid $10US for 3-5 day postage as I wanted it for a Xmas present the standard response from the seller is that I will get my item in 15-20 days. Again I asked for a refund and was told this was not possible as it had already been shipped so instead their kind gesture was to offer $5 postage discount. I do not want this item and can not get a refund. DO NOT BUY FROM THIS SITE IT SHOULD BE SHUT DOWN. You do not confirmation all you get is that shipping is 3-15 days (which means2 months plus if ever) your item has been shipped, it is on the way or most of your order has been shipped? Then given a shipping number that means nothing, it is not a transport company it’s a tracking company and gives no valid info (google that company as well just as many unhappy customers)I asked them 3 times for an update,from them not the tracking site!!!?I get a reply that it is missing and wait a few more days for it to show up.
My Dear friends, most of your order is on the way, and it won't take long for you to get it. Since we don't have enough customer service staff to answer tens of thousands of people every day, I apologize on behalf of the company. (Most of those no doubt are complaints post in the timeframe promised and you won’t get 10s of thousands enquiries)
A favorite response I’ve seen to enquiries is “It must appear in front of the children before Christmas.😊😊” well it won’t fit my grand children!
Another response is - Ninety percent of the goods have been shipped, and the remaining goods will be dispatched today. please wait patiently. I sincerely apologize on behalf of the company for the delayed delivery of the goods🙏🙏🙏
What about the other 10%?