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Valutata 5 stelle su 5

Notwithstanding the UK/US time difference, "Ruth" worked with me to quickly answer my questions about billing / shipping errors (on my part). She understood what I did wrong and helped me correct it... Leggi di più

Valutata 5 stelle su 5

I bought these for my husband after a period of medication made him fussy about eating and drinking; the impact of dehydration was becoming an issue, but these worked almost instantly. Then I real... Leggi di più

Valutata 5 stelle su 5

Jelly drops are an amazing product, the company is excellent and ordering is made easy. . The jelly drops are fantastic product and certainly help my little sister who has Alzheimer’s with rehydration... Leggi di più

Valutata 1 stelle su 5

These Jelly Drops are suppose to be for weight loss but now seeing for dementia. What the heck!!! Dr. OZ and Julia Michael's supported this product that it was just like those shots everyone doing. Th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Dolciumi

Scritti dall'azienda

Jelly Drops are designed to boost your water intake. These sweets are made from 95% water, are sugar free and created with 6 delicious natural flavours. Even though they’re 95% water, Jelly Drops don’t ‘burst’ as you may expect. We’ve specifically made them with a solid texture, but are still super easy to chew. Jelly Drops - A fun and healthy snack, helping boost hydration one drop at a time.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

278 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hydration support

My husband has been using Jelly Drops for a long time and absolutely loves them. The different flavours keep him interested and helps to maintain his hydration. The company are friendly and easy to contact.

23 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Jelly Drops have ended my mothers…

Jelly Drops have ended my mothers dehydration problems. As she was a little slow at remembering to take them, Jelly Drops delayed delivery and allowed us to go at her pace. She now takes them regularly. Graet customer service.

6 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Absolute lifesaver for my parent with…

Absolute lifesaver for my parent with Alzheimer's. She loves her sweets and these manageable cups with the little drops help her stay hydrated and functioning. We have had occurrences of dehydration with hospital visits but Jelly Drops have kept her from repeats. I recommend them in my support groups and individuals who ask me when we're out and about - yes, I take a cup or two in her go-to bag.

5 febbraio 2024
Non scritta su invito
Valutata 2 stelle su 5

$86 for 1 liter of water! Over-priced!

Paid $86 Canadian dollars for 1 liter or water. Delivered to me from UK. The package will expire in 6 weeks.
The idea is great, but price and short shelf life is horrible. Expected a bigger box for sure.

2 febbraio 2024
Non scritta su invito
Logo di Jelly Drops

Risposta di Jelly Drops

Hi there. I'm sorry to read your feedback. As with all our Canadian orders, your order was shipped from our Canadian warehouse in the Claireville neighborhood of Toronto. We use a 'Best Before' date on all our Jelly Drops, as their bright vibrant colors and delicious flavors can fade over time, so this ensures customers can prioritise eating them when they are at their tastiest. The time until the Best Before date can vary a lot, often being anywhere up until 6 months, however as our website states, we always ensure that customers are sent Jelly Drops with a minimum of 6 weeks to go before their Best Before date, which most customers find more than enough time. We're sorry to hear you were disappointed by the size of the box. In Canada we offer our Jelly Drops in two different sized value packs - one a 21x container pack and the other a 42x container pack, with each container holding 9x drops. Buying the larger pack is always the most cost-effective way of purchasing Jelly Drops, and by subscribing you also further save on each order, so we encourage regular customers to do this. Our subscriptions are fee free and with no contacts - they just help us arrange shipments quicker and easier, so we then pass that saving onto you. Once again thank you for your interest in Jelly Drops and all the best to you and your loved-ones.

Valutata 1 stelle su 5

Terrible service so expensive

I am very disappointed with this company. My father has dementia and I ordered a sample box (£3.95) postage but had heard good things. Little did I know they automatically sign you up for a subscription. They sent me a box costing £40. I had to send it back paying for postage at £12 which I didn’t get back and also the postage I paid for the box was not refunded. I have in total given them £18 for nothing.
Terrible company - product is ok but so expensive. Am very disappointed. Will not deal with them ever again, and I have shared my negative experience with the staff and residents in my father’s care home.

1 febbraio 2024
Non scritta su invito
Logo di Jelly Drops

Risposta di Jelly Drops

Hi there, I'm sorry to hear about any confusion you had when starting your free trial. The best value way to try Jelly Drops is to start a regular subscription as you can redeem the sample pack for free. This is designed to be a taster and we automatically allow 10 days between the initial order and the first subscription box, to allow plenty of time to make changes to your plan, including cancellation if necessary, if your loved one or yourself didn't get on with them. We also send you a subscription reminder 3 days before this order was created, to make you aware of the upcoming charge and have plenty of time to make any changes in your account or notify us of any changes you want.

When first ordering, you go through the steps to start a subscription by selecting the 'Free Trial & Subscribe' option along with a weekly delivery frequency of your choice, rather than the 'Buy Now' option, and we send a subscription confirmation email as well as order confirmation email.
If you do want to order in future as a one-off, do be sure to select 'Buy Now' rather than 'Subscribe'.

Although we do accept returns and refunds for any unopened packs in the UK, we are sadly unable to arrange postage of these and these are the responsibility of the customer. All the very best.

Valutata 5 stelle su 5

Ideal for topping up daily fluids

I bought Jellydrops as my mum has dementia and forgets to drink enough fluids, so I saw these jellies and as they are 95% water they were a great aid, especially as she also loves sweets! They've been a godsend and I order the trays once a month so I know she's getting a regular amount of fluid into her to top up the rest of her daily amounts. A bit pricey, but worth it.

3 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I was really happy with the service I…

I was really happy with the service I got from jelly drops… there such an amazing and friendly team.. I emailed them and they got straight back to me..they changed my order over without any problem… would recommend them to you if one of your family are struggling with keeping hydrated 😄

4 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Absolutely amazing product

Absolutely amazing product. Found these for my 96 year old nan, she has memory problems and struggles to remember to drink….however she is a sweetie demon. She loves Jelly Drops, thinks they’re sweets which makes her happy and she’s getting support with her hydration which makes me happy.

27 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great product my son loves them

Great product my son loves them ,
So good to be able to get more fluids into him and he enjoys them .he has cerebal palsy and is a wheelchair user , has bowel problems due to inactivity so this product really helps him gain more fluids to help his digestion

20 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Fantastic prouduct and service.

Jelly Drops has been a great discovery. Ideal for dementia patients. Despite my mother's slow uptake, she now takes them regularly. Customer service is the best. We have had to delay deliveries until Mum began to eat them regularly. Never any problems. The staff are kind, efficient and extremely helpful.

1 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

These products have been a life saver

These products have been a life saver . My mother has advanced dementia . We would worry about her not taking enough fluids as she was unpredictable with her drinking . Jelly drops have eased our concerns . She has a small pot a day !

14 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

I have ordered these a few times now…

I have ordered these a few times now for my elderly mum. She has early onset dementia , cancer and is diabetic. Her appetite has decreased . These drops are perfect for her as they are ideal for diabetics and give her the hydration she needs in a handy jelly drop.

4 agosto 2023
Non scritta su invito
Valutata 4 stelle su 5

Perfect for elderly mum who doesn't drink enough

I bought these to help my mum hydrate especially during the hot months of the year. Water wasn't cutting it. This helps her as she loves fruit and is more accessible and approachable than just drinking tap water. Have stocked up on these as I know how quickly they run out when it gets hot.

4 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Perfect for hydration in hot weather

I have been buying these for my 93 year old mother for a while after a recommendation from her carer. She really likes the flavours and it is a great way to increase her fluid intake during hot weather. Highly recommended (family members also sneak some on occasion as they are so lovely)

16 giugno 2023
Non scritta su invito
Valutata 2 stelle su 5

Free sample arrived quickly but

Free sample arrived quickly. My mum has alzheimers and thought these would be a good idea as she likes jelly sweets. She only tried two flavours as she didn't like them. She thought the flavours were weak. I also tried them and agree with her. I also didn't like the after taste of the sucralose. Won't be buying again.

18 giugno 2023
Non scritta su invito

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