JD Gyms - West Bromwich Recensioni 

286
TrustScore 3 su 5

3,0

West Bromwich Ringway, Sandwell Centre, B70 7QS West Bromwich, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I love my local JD Gym! The setup is excellent, the staff are friendly and helpful, and having access 24/7 is by far the biggest selling point for me over other gyms. My absolute favorite amenity is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The person who dealt with cancellation of memberships was very helpful and made the cancellation process very straightforward without any further delay or inconvenience. He also welcomed my future re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service is above average. I was at the door searching email sent from JD gym as to how to get inside. A member of staff observed what was going on and assumed I needed help. She opened the do... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible customer service. Avoid at all costs! Beware there is a terrible cowboy parking company called Bank park who control the car park at the gym. Staff at JD gyms are uninterested when you get a... Leggi di più


Dettagli dell'azienda

  1. Palestra

Informazioni su JD Gyms - West Bromwich

Scritti dall'azienda

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Informazioni di contatto

  • West Bromwich Ringway, Sandwell Centre, B70 7QS, West Bromwich, Regno Unito

  • 1213125137

3,0

Nella media

TrustScore 3 su 5

286 recensioni

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3,0

Tutte le recensioni

(286)

4649 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Loved Sandra's Zumba Class!

Went to the gym on a trial basis and had a great experience. I went to Sandra's Zumba class and it was really good, high energy and she's lovely. She's one of the main reasons why I have decided to join the gym.

The gym staff are very friendly and helpful as well, especially Marcel and Adam who were happy to arrange the free trial for me. They even called me back at a later date to get some feedback.

The gym and changing rooms were very clean and there was a lot of choice for gym equipment.

Parking is also conveniently right outside of the gym and is free for 2.5 hours.

24 ottobre 2023
Non scritta su invito
Valutata 2 stelle su 5

I am really finding the JD Gym at West…

I am really finding the JD Gym at West Bromwich very unhygienic I attended the gym late afternoon and there was dirty underwear left in the girls changing rooms. Please may you get this sorted as it’s making me want to cancel my membership

22 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

cant get in contact with them they…

cant get in contact with them they never answer the enquiries or phone calls

10 ottobre 2023
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Risposta di JD Gyms - West Bromwich

Hello, thank you for taking some time to leave us a review.

Our team at the Contact Centre have replied to you via email, please check your junk/spam if you can't locate this in your inbox.

The JD Gyms Team 💚

Valutata 1 stelle su 5

The place is rammed after work I want…

The place is rammed after work I want to work out all equipment is occupied with more than 2-3 people on each equipment dumbells are left all over the place weights are never put back it’s a rollercoaster

1 ottobre 2023
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Risposta di JD Gyms - West Bromwich

Thanks for taking the time to leave this review.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.

Best wishes The JD Gyms Team 💚

Valutata 2 stelle su 5

Lack of leg exercise machines and chest…

Lack of leg exercise machines and chest fly machines.

Way too many cardio machines - this is not necessary

Very dark with bad lighting, not enough mirrors

27 settembre 2023
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Risposta di JD Gyms - West Bromwich

Hello, thank you for taking some time to leave us a review today!

We'd be keen to find out more on what equipment you feel the gym is lacking, so if you'd like to tell us what equipment you'd like to see at our West Bromwich gym, please send an email to the Manager on westbromwich@jdgyms.co.uk

The JD Gyms Team 💚

Valutata 1 stelle su 5

Extremely filthy gym showers dirty no…

Extremely filthy gym showers dirty no soap available to was hands no toilet paper in toilets equipments sticky and sweaty i left immediately after couple of visits.

29 agosto 2023
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Risposta di JD Gyms - West Bromwich

Thanks for leaving us some feedback.

With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on westbromwich@jdgyms.co.uk

The JD Gyms Team 💚

Valutata 1 stelle su 5

Staff should be available to remove antisocial trouble makers

Had some one hogging 2 x dead lift bars, in 2 separate areas, was getting very aggressive, even though can only use one area at a time.
This is something that staff should be available for and should remove such people. I walked away as not there for physical punch ups.
Is otherwise a great gym.

9 settembre 2023
Valutata 1 stelle su 5

Awful experience - scammed out of £100. AVOID

Awful experience. AVOID THIS GYM. Despite the "free parking", I have been given 2 parking fines despite always putting in my registration into their iPads. They told me they would sort it but called me once the fine hit £100 to tell me they can't do anything. You're better off elsewhere. Bunch of scammers.

15 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great gym.

Great gym overall. In the past I was a bit disappointed that the boxing equipment is lacking but as an overall gym they're great. Good equipment, good workers and I go there basically every day and enjoy it every time. Thank you.

19 agosto 2023
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Risposta di JD Gyms - West Bromwich

Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be. We are really pleased you're enjoying your JD Gyms experience.

The JD Gyms Team 💚  

Valutata 1 stelle su 5

My QR code wasn’t working today and…

My QR code wasn’t working today and waited half an hour for someone to come to the help desk and help me but there was no one to be seen and got let out by a gym member. Absolutely ridiculous. Rubbish customer service and they never pick up the damn phone

20 agosto 2023
Valutata 2 stelle su 5

It’s ok…

I find the gym equipment is very clutters and not spaced out much from each other. You can use an equipment without being in someone else’s space. It seems as though JD gym has just crammed as much as they can in there to utilise the space but not considered any work out areas. Compared to pure gym, pure gym is better on equipment and space. Won’t be coming back.

16 agosto 2023
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Risposta di JD Gyms - West Bromwich

Hi there,

Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.

Best wishes

The JD Gyms Team 💚 

Valutata 5 stelle su 5

Love it so much

18 luglio 2023
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Risposta di JD Gyms - West Bromwich

Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐

The JD Gyms Team 💚

Valutata 1 stelle su 5

qr code doors never work

Absolutely sick and tired of not being able to get inside the gym and work out. I’m not sure why the turnstiles became qr code only. Now that I can’t enter my pin I’m often left waiting for a member of staff to let me in because my qr code won’t scan. I’m beyond sick at this point.

When I’ve arrived after 10pm when all the personal trainers have gone home, it’s ridiculous the amount of times I’ve had to go inside the turnstile with a stranger.

& also, why do you assume that I even want to bring my phone to the gym all the time? If I’m coming with a gym partner, I won’t need music so now you’re unnecessarily making me bring my phone out of the house. It was better when I had the option of entering my pin.

Previously when I’ve asked a PT to turn the a/c on because we’re all sweating like pigs inside he replied “I’ve already asked”. My whole workout was disgusting because the air was so humid and all of a sudden the a/c was non existent.

It’s a nice gym really other than the stupid turnstiles once I can actually get inside.

20 giugno 2023
Non scritta su invito
Logo di JD Gyms - West Bromwich

Risposta di JD Gyms - West Bromwich

Hello, thank you for leaving a review.

We have QR code access at our gyms so our members can access contact free, however if you do have any problems accessing the app, please feel free to speak to the General Manager at the West Bromwich gym the next time you visit.
They can help with your access going forward or drop your gym an email if you can’t see a manager to speak to 👍

The JD Gyms Team 💚

Valutata 1 stelle su 5

Hygiene and failities really poor

Hygiene and failities really poor, use to be really good. Not impressed by the smell on arrival to condition of weights and machinery

7 luglio 2023
Logo di JD Gyms - West Bromwich

Risposta di JD Gyms - West Bromwich

Thanks for leaving us some feedback.

Regarding cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on westbromwich@jdgyms.co.uk

The JD Gyms Team 💚

Valutata 4 stelle su 5

Lovely gym and good equipment

Lovely gym and good equipment. The only gripe I have is at present there isn’t many female staff present, therefore male members of staff are doing checks in the female changing areas and gym. It’s so annoying as it appears to be every hour and seems to be the same male member of staff. I understand checks need to be done, but can they be completed maybe every 3-4 hours and when cleaners are present they complete checks. It really makes me feel uneasy and uncomfortable, to the point I will not get changed in the open area any more and hide in the cubicles.
I have had many discussions with other females in the changing rooms who also find this annoying.

9 luglio 2023
Non scritta su invito
Valutata 3 stelle su 5

To much rush nd machines are out of order

The machines are out of order and to much rush in the evening time

24 giugno 2023
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Risposta di JD Gyms - West Bromwich

Hi, thank you for leaving a review!

There are some issues with supply of certain parts at the moment and it's out of our hands, but we're working very hard behind the scenes to get back to our exceptional turnaround times.

We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities. Best wishes The JD Gyms Team 💚

Valutata 5 stelle su 5

Great experience today

Great experience today, came in to sign up & workout and Marcel the manager came and supported myself and my friend with no issues, smooth process and lots of helpful information

29 giugno 2023
Non scritta su invito
Logo di JD Gyms - West Bromwich

Risposta di JD Gyms - West Bromwich

Hi, thank you for leaving a 5 star review! It's great to hear your enjoying using the facilities at our West Bromwich gym and we will be sure to pass this onto the team! The JD Gyms Team 💚

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