Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

It was such a pleasure shopping at JD Furniture. We found them on Google and decided to give them a look. Apart from the variety of quality furniture in their warehouse, their customer service was ama... Leggi di più

Valutata 1 stelle su 5

Cowboy company. Absolutely dreadful service. Bought item then get a message to say I need to pay extra for shipping even though I’m in mainland UK address. Once arrived and on building wardrobe we i... Leggi di più

Valutata 5 stelle su 5

Purchased kitchen wall and base units. The quality for the price was excellent so good value for money. The after sales service could not be faulted; a couple of minor pieces missing and once contacte... Leggi di più

Valutata 5 stelle su 5

JD FURNITURE'S is a great warehouse to shop for all household requirements I had a great experience 030626 when I purchased my new bed chest of draws dressing table and chair great prices and servic... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili per camere da letto

Scritti dall'azienda

JD Furniture Clearance store was est at 2014. One of the largest West Midlands Furniture Clearance stores based in Birmingham, Aston. Every piece of furniture that we sell will be cheaper than High street price, we do trade items that are not brand new, but new not used that might have minor cosmetic defects, we open check and repack every single item that we sell to make sure they meet the highest standard of our QC team. We always starve to provide as much value to our customers as we can. The friendly team is always there to help with any questions regarding products that we sell. Do trade brand-new furniture like our true value JD Greta Kitchen range.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(178)

42 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

purchased twice simple furnitures

purchased twice simple furnitures, office chair and 2 different style bookcase. my only issue is the method they charge the extra delivery charge to scotland, like you need to reply to the order email otherwise your order is stuck. other than that no issue, they reply to emails within a few hours, Silvija is super nice and answered all my queries. Price wise I got all in all around 25-30% reduction I think compared to Argos prices, but no mark/damage or missing bits. will be happy to order from them again

8 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service - really good at understanding your problem and sorting it out. Would buy from them again.

Purchased a small trampoline on eBay and had a small issue with one on the parts.

Contacted them through the sales link on the eBay app and they got back to me within an hour and solved the problem in under 24hrs by sending me a new part.

That’s how customer service is supposed to work! They listened to my enquiry and did something about it and that’s why I’m more than happy to let others know.

And the trampoline was a small 8ft one that I got for a really good price and looks and works perfect.

18 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Mosaic Bistro Set

Signja, was the perfect customer service advisor. We asked if she had a bistro set in stock and she kindly looked online and came to advise us that she had it available.
Great warehouse gentlemen collected it for us and put it in our car.

5 star review for a 5 star company. All their stock in store is amazing value for money.....WE WILL BE BACK

10 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Missing piece sorted instantly

Had a missing piece with the cupboard, but customer service were incredibly helpful and kind, dispatched the missing piece straight away. Top marks, would definitely buy again from them. Thank you!

21 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Absolutely shocking

Absolutely shocking, pretty sure it's a SCAM
The other reviews must all be fake, fake likes om Facebook from all over the world. Purchased a lazy spa, won't reply to emails about delivery date. Another one for the fraud team..
DO NOT PURCHASE

10 febbraio 2025
Non scritta su invito
Logo di JD Furniture

Risposta di JD Furniture

Thank you for your review.
You can check our company with the company house as JD Home Furniture LTD. We have been operating for over 10 years.
We always reply to all emails and messages. If you still experience any issues, please let me know your order number, and we will check this ASAP for you.

Valutata 1 stelle su 5

AVOID

AVOID! I purchased 2 x ‘heavy duty rails’ I built one as soon as I put some clothes on it, it snapped! I came back to return the second one and they said I had opened the box when I didn’t. They gave me a refund for one - customer service isn’t great at all. Avoid at all cost!!

7 gennaio 2025
Non scritta su invito
Logo di JD Furniture

Risposta di JD Furniture

Thank you for your review.
Sorry to hear about your experience. I have addressed your issue to a sales manager to investigate this matter and avoid similar issues in the future.
Please accept my sincere apologies for any inconvenience caused.
If you have any further questions, do not hesitate to contact us.

Valutata 5 stelle su 5

Does what it says on the tin

Delivery within timescales, product as described. Think people need to read the description of the company when ordering. Unit was 40% cheaper than buying from B&Q due to cosmetic damage (slight chip to frame, easily repaired). Will use again.

10 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

Brilliant service, decently priced products, reasonably fast delivery and the staff members are very customer orientated. One contact to communicate a slight issue and they solved quickly and efficiently. Yhank you Sylvija and team, we are most grateful and will definitely be recommending you guys. Regards, Ioana and Alex

16 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

All the Good Reviews are FAKE. Beware.

I've still not forgotten that I was scammed out of £100. I cannot believe your company is still being allowed to operate. Scammers.

1 gennaio 2024
Non scritta su invito
Logo di JD Furniture

Risposta di JD Furniture

Thank you for your review.
You can check our company with the company house as JD Home Furniture LTD. We have been operating for over 10 years.
We always reply to all emails and messages. If you are still experiencing any issues, please let me know your order number, and we will check this ASAP for you.

Valutata 1 stelle su 5

I ordered a table and chairs from JD

I ordered a table and chairs from JD. At first, I was delighted as it was £30 cheaper than Argos and was free delivery. I then received an email saying I needed to pay £15 for delivery without explanation. I emailed to query this and was advised that only certain postcodes offer free delivery. At no time when I was ordering my item did the website advise of this. I still wanted to progress, so I paid the £15. The following email informed me that the courier would be in contact with me to arrange a delivery date. Then, 4 days after that, I received a confusing email saying my order was pending and a full refund was processed. I emailed to query them, and they advised me it was out of stock. I wouldn't have known this if I hadn't emailed them to query. I ordered the table almost 2 weeks ago. I wish I had paid the extra and gone to Argos. The customer service is non-existent. Avoid this company; they do not seem professional.

22 novembre 2024
Non scritta su invito
Logo di JD Furniture

Risposta di JD Furniture

Thank you for your review.
Sorry about your experience. We usually explain that our courier charges us extra for some postcodes, and we have all the postcode lists and delivery policies in our listing. I'm not sure why the item was out of stock; this could be due to a system issue, or the item could be damaged before or during dispatch.
Please accept my sincere apologies for any inconvenience caused.
If you have any further questions, do not hesitate to contact us.

Valutata 5 stelle su 5

Trustworthy

I found an item out of stock at Argos and used Google Lens to search for it. JD Furniture came up, offering the exact same brand-new cabinet for £50 less than Argos! Not only was the price a great deal, but it also arrived the next morning via tracked DHL delivery; super fast and convenient!

JD Furniture also has an eBay shop, where they sell some grade-B items with previously opened packaging. They are always fully transparent about the condition, so you know exactly what you're getting and won’t have any surprises.

My order was perfect, and they even checked to make sure all the parts were in the box before shipping. The cabinet was carefully packed for its weight (25kg!), though a bit more padding on the corners would be helpful for heavier items. But overall, their attention to detail was impressive.

It’s clear JD Furniture is run by a trustworthy seller who genuinely cares about fair business. They have a solid return policy and are very responsive if any issues come up.

Check out their eBay store and main website; you’ll find amazing deals on name-brand furniture at prices much better than the high street!

Order Number: 14906

Thank you, JD Furniture!

8 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

AVOID AT ALL COST!

AVOID AT ALL COST!
Purchased a oven housing through Amazon (lookout for them if ordering through Amazon).
Arrived on time so we built it up just to discover it was missing the little door on the bottom.
Called Amazon who sent them a message, they emailed/ messaged me through Amazon messages asking for further details, I answered this explaining that this little door was missing, they messaged back saying it was attached to the main box, so we search the box no door!!, they are refusing to send me one!! The worse company I have ever had dealt with. Now lodged a complaint through Amazon who are going to deal with it.
In the mean time we wait.
Please be very careful to avoid them at all costs as they scam people and there customer services are awful and as a company will not take responsibility for there mistake.
I am not going to let this go!!
Take care out there people.

8 novembre 2024
Non scritta su invito
Logo di JD Furniture

Risposta di JD Furniture

Thank you for your review.
Sorry to hear about the experience. I have checked and noted in your order, and unfortunately, there was a reply from the courier service investigation stating that the weight matched that the item is with the door, and the photo from POD showed the door present. Therefore, our policy did not allow our customer service to post a replacement door to you.
Please accept my sincere apologies for any inconvenience caused.
If you have any further questions, do not hesitate to contact us.

Valutata 1 stelle su 5

Terrible company.

Terrible company.

Ignore the fake reviews- this company lie and send out damaged furniture and then claim they can’t do anything

Please don’t buy from them

15 ottobre 2024
Non scritta su invito
Logo di JD Furniture

Risposta di JD Furniture

Thank you for your review.
You can check our company with the company house as JD Home Furniture LTD. We have been operating for over 10 years.
We always reply to all emails and messages. If you still experience any issues, please let me know your order number, and we will check this ASAP for you.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più