Jaycar Electronics Recensioni 57

Horrible experience with the website, went to order a product online, website would not work, over and over… went into store early next morning and product was off sale, wouldn’t consider honouring it..and customer service was incredibly rude. Avoid this company as much as you can. I have spoken to customer services via chat, no luck.. Probably even worse customer service than in the store!!

i have big concerns about the future of humanity,on line business or ai or on line banking were created to destroy the low class of people.
Beautifull websites full of goodies and big words ,you order with a smile on your face and then....you wait like a moron for a delivery which it will never come because in your account it says delivered.And then you call them.and call them and call them.........but nothing,you get a message saying that if you leave your details they will get back to you.And you wait and you wait and you wait.........i think this spells it out for Jaycar ,HEY JAYCAR TALK TO ME

Superb aftersales service and warranty back up.
I purchased a 15L Brass Monkey car fridge and had an issue with the new style of lid deforming due to it being in a hot car. (The old style lid never did this)
The Booval store happily replaced the entire unit and advised me if it happens again, they will exchange it for something of equal value.
ALWAYS a pleasure to deal with the staff there and will happily continue to shop there when possible.

Shit website. I just got a $60 eGift card for my birthday and I've tried everything and it won't let me redeem it. It says to redeem it at digital checkout but when I got to that point there was no place where it showed me where to redeem the gift card. In conclusion this website never makes things easy, if there is a way to redeem this gift card it's the definition of not obvious. Like imagine some old person getting and egift card for Jaycar and then they don't even have a single clue as to what to do!

Tell me you policy has changed towards your customers. I arrived at a store no other customers at the counter and an overweight sales person with a grey beard asked me after some time being busy, what do you want. I said I was after some grommets and two other items. He said next to the screw drivers referring to the grommets and the cable is over there cut it yourself….the cable I was after was empty no grommets. The lack of any service left me bewildered as this guy was just sitting there. I don’t buy a lot of gear from Jaycar but supported the store over a good few decades. Not again. This store in the gateway shopping complex in Darwin was a disgrace to customer service. Again I ask, have you changed your policy towards your customers.

Do not buy online at Jaycar. They are happy to take your money but not provide the goods. Two weeks after paying for an item and still no goods. Communicating with them is horrible. All they say is "hopefully" someone will get back to me. Well NO they don't. Avoid Jaycar online! They advertise items that are out of stock.

Were very dismissive and unhelpful. Asked for help but didn’t want to bother too much. I heard such good things and that they had it all, but found more help at Coin Save. Don’t know what it was about me, middle aged Māori fella, but they weren’t interested. Won’t go back after that experience.
My wife is using her account, but it’s my words. Horace Thompson.

went to them after a item and got in reply " i don't think " we have that with the shop website on the computer within arms reach next to them. got home looked on Amazon and fond it in 5 mins

Sent package to wrong address and then refused to issue refund very unhappy with service provided very poor

Always had good service and within the staff a wide range of technical skills including electrical engineering students. The Chatswood store is where I normally purchase, and Sean is very good and has helped me on several occasions

Useless but nah. Bought fridge online didn’t hear anything so emailed. No answer. Phoned to find no statement k but assured that stock was coming in and would be available 5 July. Email from them cancelling my order despite two emails from me saying not to do so. I can reorder - well not be brought l my refund shows up.

Worst treatment ever in a store from staff let alone the Manager Wayne, sell you completely the wrong electrical products to install in my boat. The item was never going to work my anchor winch, but no it's me in the wrong it will is all I get read the instructions. Attitude is an absolute joke from a place that's robbing you blind with over priced chinese products & if you do a bad review I get told this from Wayne the Manager !!! I am banning you from the store then, AVOID THIS PLACE LIKE YOU WOULD COVID guys.

The North Lakes QLD is outstanding they have helped with my filament printers as well as the resin printer.
Store is clean staff are great
The 3d printer displays definitely need to be seen!

Dreadful. Sold me the wrong sized wiring and wouldn’t return it as I’d opened the package.

Looked at website of jaycar on goggle clicks straight in to the product of looking for nothing states the one day sale now On refused the discount price when I went in today how are you supposed to know when you go through Google access and not the main page of Jaycar regional manager was totally uncooperative

Worst ever experience.Erina nsw store .
Needed some help with a fridge I purchased 3 days earlier in qland..a worker not the boss vince was boss he didn’t stop this maniac .from verbally abusing me.
I am going to lodge a formal complaint when i stop shaking..im 60 years old ..i ended up getting my money back.he wouldn’t stop screaming at me.
I will never ever dear with jaycar again.
And I suggest you don’t either..
I went to 4wd supercheap.
I got a fridge treated with respect and understanding..

Purchased item online via click and collect. Picked up in store ( Browns Plains QLD) box was open but didn't think anything of it.On opening next day found fan blades dirty with dust and fluff and 2 rubber bands inside fan frame piece you take out from battery removed already obviously been used probably behind counter my guess(It was not a display item) Emailed them as no phone reception due to storms in SE QLD received no response, emailed head office no response. Taking it back tomorrow they either give me one sealed in box or refund im not paying full price for a dirty second hand items Customer service is NON EXISTENT check boxes before you leave!!

Updated, see at the end of the review:
I ordered online , on a Wednesday, some recheargeable batteries, and paid the 'Express Post' next day delivery (which was 25% of the batteries value!). Be aware, they use Australia Post , which is the worst courier I know of. But JayCar only notified Australia Post to pick up two days after my order was raised (despite my order being, as per their webpage 'Delivered Tomorrow -Super fast delivery'). AP acknowledged the parcel on a Friday early morning, but said only picked the parcel up on the following Monday. Since Monday - nothing is progressing , and it is now Thursday. I notified both AP and JayCar, however, both think this is normal, so not even attempting to miming help. On the Jaycar website, my order still appears as 'Processing'. Meantime, I have no idea where the parcel is, or when it will arrive (if ever). I know, no amount of bad reviews will change anything for the customers of either of these 'businesses'. But for sure , I will never again order from this mob, lesson learnt. Update: I received my batteries 10 days later. It apears that these were sent via a different courier, not Australia Post! It still apears as being Processed in AustraIia Post systems. I however changed / increased my rating, as I am a fair and honest person. JayCar online shop system is obviously unreliable, as my order still appears as 'Processing', and the tracking number is still for Australia Post...

Went to the Woollongabba branch today.
The gentleman there helped me with a purchase.
I'm older so l appreciate going to shops, l also do buy off the online giants.
We still need shops. So please go easy on them with your reviews, and other places. We can't let Amazon etc... be our only retailer's.

Went to the Franklin St Melbourne store yesterday to seek a micro SD card for a security camera I bought there not too long ago. The customer service was excellent as always with the assistant even taking the time to verify how to install the card for me.