asked for a 5 star ski in out place and got a condo hotel which was 800m form the lift just dont lie to customers if you cannot do it say so. in addition as I was a long stay nothign on their site wor... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We loved the Maples hotel, it was as advertised ski in ski out an in the center of it all. It snowed every day! The folks at Japan ski experience were very responsive and helpful. It made my booking... Leggi di più
We had a great experience booking through Japan Ski Experience. They had great advice, we specifically worked with Duncan to book our first trip to Niseko and everything worked out perfectly. We also... Leggi di più
Duncan and the team at JSE were responsive and knowledgeable. They ensured they understood what we were looking for in terms of experience and delivered. We have used them a couple of times to organ... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Japan Ski Experience helps travellers find and book accommodation in Japan’s leading ski resorts, with expert advice and personal support at every stage. Since 2007, we have built a strong reputation as the go-to place to book ski accommodation in Japan, particularly in Niseko and Hakuba, where we offer the widest range of options available. We work with couples, families and groups to help them find the right place to stay, whether they are looking for a chalet, apartment, hotel or larger group property. Our strength lies not only in the breadth of accommodation we offer, but also in the specialist guidance we provide. We understand the different resorts, bases and property types, and help guests choose the option that best suits their plans, priorities and budget. What sets Japan Ski Experience apart is the combination of range, knowledge and service. Guests value having access to a far broader choice of accommodation than they are likely to find in one place elsewhere, together with a team that knows the market and provides responsive, personalised support throughout the booking process. Our reviews reflect the trust guests place in us for knowledgeable advice, dependable communication and a smooth booking experience from start to finish. We are proud to have become a trusted name for Japan ski accommodation, helping guests secure the right stay in the resorts that suit them best. For travellers looking to book ski accommodation in Japan, Japan Ski Experience offers choice, expertise and trusted support in one place.
Informazioni di contatto
Regno Unito
- japanskiexperience.com
4,4
Eccellente
36 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
First timers to ski Japan and the…
First timers to ski Japan and the lovely people at Japan
Ski Experience were amazing from start to finish! Even when I had novice questions, they were extremely helpful and put my mind as ease so I could enjoy my holiday. I would happily recommend them to anyone and look forward to skiing next year with their help.
Thank you team
23 febbraio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Scott
Thank you very much indeed for your review. You should never worry about asking novice questions, that is exactly what we are here for, and we are delighted to have put your mind at ease.
We very much look forward to hearing from you next year.
Kind regards
Japan Ski Experience Team
Accommodation booking in Hakuba
We booked our accommodation in Hakuba using Japan Ski Experience. It was an exceptionally easy and effortless experience. They were responsive and helpful at all times. Would recommend them
28 febbraio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Russell
Thank you very much indeed for your feedback and we are very happy to hear that we succeeded in providing an easy and effortless experience. We very much appreciate your recommendations.
Kind regards
Japan Ski Experience Team
Risposta di Japan Ski Experience
Hi Agustin
Thank you very much for the review. We are really pleased to have been of service!
Kind regards
Japan Ski Experience Team
Easy booking and quick responses
Easy booking and quick responses. Always helpful
10 gennaio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Colleen
Thank you very much for the feedback, we are delighted to hear that the team was always able to help!
Kind regards
Japan Ski Experience Team
JSE - Niseko
This is second year using JSE and just like last year everything was perfect. When planning trip, JSE agents respond within hours. They are knowledgeable on all properties which makes chosing the correct one effortless. We will definitely be using JSE next year.
20 febbraio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Bruce
Thank you so much for taking the time to share your experience of booking with JSE the past 2 years. We are absolutely delighted to hear you will be coming back next year, and look forward to hearing from you!
Kind regards
Japan Ski Experience Team
Amazing
Amazing. Turned out to be cheaper going through Japan ski experience than booking directly at the hotel. Was simple and communication great. Would highly recommend.
2 marzo 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Thet
Thanks so much for your positive comments. We are really pleased to hear that you had a great experience booking with us would recommend our services.
Kind regards
Japan Ski Experience Team
The all totale xperience was great and…
The all totale xperience was great and trustworthy hope to see hakuba next year also
3 febbraio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Mert
Thank you very much for your feedback! We really appreciate your review, and hope to hear from you when planning a trip to Hakuba next year!
Kind regards
Japan Ski Experience Team
The beginning to end support made the…
The beginning to end support made the trip so easy. Arranged everything for us without a hitch. Assisted when required with changes along the way. Thanks to James and team for making it a great holiday.
26 febbraio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi
Thanks so much for taking the time to leave your feedback. We are very pleased to hear that we were able to offer all the assistance you needed during last minute changes on your holiday to make everything run smoothly.
Kind regards
Japan Ski Experience Team
We had an excellent experience with…
We had an excellent experience with Japan Ski Experience. Thao, particularly was very responsive and not only helped with bookings and logistics but also provided advice regarding travel outside our Japan Ski Experience booking. Will definitely use them again!
28 febbraio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Kelly
Thank you so much for taking the time to leave your feedback and I am very pleased to hear that Thao and the team were able to offer assistance above and beyond your ski holiday booking. We look forward to hearing from you again.
Kind regards
Japan Ski Experience Team
Would love to be back
Koharu is at the best location, very near the slopes and have free transport to affiliated restaurants. Very clean and cosy for winter stay. It has a rental shop downstairs which is so convenient
24 dicembre 2024
Non scritta su invito
Risposta di Japan Ski Experience
Hi Yao Wai
Thank you for taking the time to review your accommodation in Hakuba. We are delighted to hear that you loved Koharu and would love to help you book it again in the future.
Kind regards
Japan Ski Experience Team
Happo Heaven
Had a great skiing holiday in Happo One, the accomodation was unbelievably good, ski and equipment hire already organised and the snow was Devine. The booking proccess was simple and easy to navigate.
Will use Japan Ski experience for our next trip. Thanks guys… magnificent!!!
16 gennaio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Marc
Thank you so much for the great feedback - we love Happo too, and are so happy to hear that everything worked out so well. We look forward to hearing from you when booking your next trip!
Kind regards
Japan Ski Experience Team
Super Service
I booked a hotel in Hakuba, the prompt service, replies & recommendations was first class. Especially, a big thank you to Thao for liaising/organizing transfers between my hotel in Tsugaike & the hotel in Happo then Wadano. You went above & beyond. I will definitely use again for my next Japow adventure.
30 gennaio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Markus
Many thanks for your feedback - it is great to hear that you were happy with the arrangements and that your Hakuba hotel was such a great option for your stay. We very much look forward to hearing from you when the time comes for your next Japow adventure!
Kind regards
Japan Ski Experience Team
Highly recommend, amazing service!!
I had never used a booking agent before and I was a bit uncertain, but I could not have been happier with Japan Ski Experience and I will definitely use them again! They were extremely helpful, providing advice on all things from transport to/ from Hakuba to places to eat while we waited for our transfer. The lodge we booked exceeded our expectations and all email comms were responsive and friendly. Will recommend to family and friends!
13 gennaio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Melita
Many thanks for your kind review. We are absolutely delighted to hear that we provided a such a positive experience of working with a booking agent, and that you so enjoyed your Hakuba accommodation. Your recommendations to family and friends are most appreciated.
Kind regards
Japan Ski Experience Team
We are so happy that we discovered…
We are so happy that we discovered Japan Ski Experience. Nothing was a hassle, they took care of everything and gave us some excellent recommendations. We look forward to booking again for next year.
1 gennaio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Nick
Thank you so much for the feedback, and we are so happy you discovered us too! We look forward to hearing from you when the time comes to book your trip for next year.
Kind regards
Japan Ski Experience Team
Fantastic experience
We booked a chalet in Hakuba with Japan Ski Experience over the New Year period. The booking process was simple and easy, and all passes and equipment were booked at the same time. Check in and check out were equally easy. Highly recommend and will definitely use again next time we go to Japan.
26 dicembre 2024
Non scritta su invito
Risposta di Japan Ski Experience
Hi Denis
Thank you for taking the time to write a review of your recent stay in Hakuba. We are delighted that you found the booking process so straightforward and look forward to hearing from you next time you go skiing in Japan!
Kind regards
Japan Ski Experience Team
Quick turnaround time and great advice
Quick turnaround time, great advice for us as we were skiing for the first time. Definitely trust their recommendations!
2 gennaio 2025
Non scritta su invito
Risposta di Japan Ski Experience
Hi Mary
Many thanks for taking the time to share your feedback, we are delighted that we could help with booking your first ski holiday!
Kind regards
Japan Ski Experience Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.