Japan Ski Experience Recensioni 

36
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

asked for a 5 star ski in out place and got a condo hotel which was 800m form the lift just dont lie to customers if you cannot do it say so. in addition as I was a long stay nothign on their site wor... Leggi di più

Valutata 5 stelle su 5

We loved the Maples hotel, it was as advertised ski in ski out an in the center of it all. It snowed every day! The folks at Japan ski experience were very responsive and helpful. It made my booking... Leggi di più

Valutata 5 stelle su 5

We had a great experience booking through Japan Ski Experience. They had great advice, we specifically worked with Duncan to book our first trip to Niseko and everything worked out perfectly. We also... Leggi di più

Valutata 5 stelle su 5

Duncan and the team at JSE were responsive and knowledgeable. They ensured they understood what we were looking for in terms of experience and delivered. We have used them a couple of times to organ... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi
  2. Sito di raccolta di viaggi

Scritti dall'azienda

Japan Ski Experience helps travellers find and book accommodation in Japan’s leading ski resorts, with expert advice and personal support at every stage. Since 2007, we have built a strong reputation as the go-to place to book ski accommodation in Japan, particularly in Niseko and Hakuba, where we offer the widest range of options available. We work with couples, families and groups to help them find the right place to stay, whether they are looking for a chalet, apartment, hotel or larger group property. Our strength lies not only in the breadth of accommodation we offer, but also in the specialist guidance we provide. We understand the different resorts, bases and property types, and help guests choose the option that best suits their plans, priorities and budget. What sets Japan Ski Experience apart is the combination of range, knowledge and service. Guests value having access to a far broader choice of accommodation than they are likely to find in one place elsewhere, together with a team that knows the market and provides responsive, personalised support throughout the booking process. Our reviews reflect the trust guests place in us for knowledgeable advice, dependable communication and a smooth booking experience from start to finish. We are proud to have become a trusted name for Japan ski accommodation, helping guests secure the right stay in the resorts that suit them best. For travellers looking to book ski accommodation in Japan, Japan Ski Experience offers choice, expertise and trusted support in one place.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

36 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(36)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

asked for a 5 star ski in out place and…

asked for a 5 star ski in out place and got a condo hotel which was 800m form the lift just dont lie to customers if you cannot do it say so. in addition as I was a long stay nothign on their site worked over 14 days so it was a hassle getting skis passes etc. I would not recomend using these guys

16 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Japan Ski Experience Review

Duncan and the team at JSE were responsive and knowledgeable. They ensured they understood what we were looking for in terms of experience and delivered. We have used them a couple of times to organise our snow trips in Japan and can highly recommend giving them a go. Thanks JSE team.

31 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

We had a great experience booking…

We had a great experience booking through Japan Ski Experience. They had great advice, we specifically worked with Duncan to book our first trip to Niseko and everything worked out perfectly. We also booked our rental car with them which was so much easier then trying to do it ourselves. I would definitely recommend them and would use their booking services again.

3 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Incredible help planning our Japan adventure

Thao went above and beyond to make our Japan holiday simply wonderful! From the start, she understood our requirements and present practical options. She had great recommendations for restaurants and getting around, and made the whole experience fantastic!

11 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

A seamless process

A seamless process , from enquiry to pick up on departure. The amazing Sarah presenting us with a curated options list after finding out our needs, and Chile’s wonderful assistance with making sure all the details and bookings were made in time. I can not rate the service highly enough.

18 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Perfect in every little detail

Thao Nguyen was fantastic. This was my first trip to Japan and first-time using Japan Ski Experience and everything was so perfect. Thao responded to every question of mine within 24 hours and was super helpful. I recommend Thao and Japan Ski Experience to any Aussie. Gary :-)

19 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Well informed

Japan ski experience booked our transfers,lift passes,ski hire and welcomed us to our accomodation
They were constantly informing us well in advance of our next move
Very professional !
We will book again

1 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

We loved the Maples hotel

We loved the Maples hotel, it was as advertised ski in ski out an in the center of it all. It snowed every day!
The folks at Japan ski experience were very responsive and helpful. It made my booking experience less stressful. I would suggest always leaving an hour before they recommended departure time if flying out the same day..snow, accidents and lines at the airport made us miss our flights out two years in a row.

6 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Wonderful experience

I have utilized Japan Ski Experience twice now for our snowboarding trips, and both times I was impressed at the immaculate service I received. They were able to take away the stress of planning- all I had to was show up at the airport. My husband and I are planning on using them again next year when we head back to Niseko.

17 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Best Snowboarding holiday ever!

From arriving at Sapporo airport to a easy transfer on a comfy coach to resort, until t he end return coach journey back, it was the most luxurious and organised trip I've ever experienced. The connections between coach and shuttle were seamless. Staff and accommodation blew my mind, they were polite, efficient and courteous, nothing was too much trouble. Ski lessons, equipment hire and passes, were organised and we hardly had to lift a finger. The hotel was amazing. The onsen was fabulous after a day in the snow and to lossen up a tired body the following morning before starting again! Food was delicious ans varied something for everyone. From start to finish the best organised trip I've ever had the pleasure of going on.

24 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic!

Fantastic experience with Japan Ski Experience. Timely communication, super helpful with answering all questions, easy booking portal. Will use again!

28 febbraio 2025
Non scritta su invito
Logo di Japan Ski Experience

Risposta di Japan Ski Experience

Hi Jane

Thank you very much for the review, we very much appreciate it! We look forward to hearing from you next time round.

Kind regards

Japan Ski Experience Team

Valutata 5 stelle su 5

A Great Team

Timely, helpful and professional. Used them a few times and never dissappoint.

19 marzo 2025
Non scritta su invito
Logo di Japan Ski Experience

Risposta di Japan Ski Experience

Hi Rocky

Thank you very much for your review, and for coming back to use our services again, we are always delighted to hear from you!

Kind regards

Japan Ski Experience Team

Valutata 5 stelle su 5

Incredible

Couldn’t recommend them enough. Sorted everything from start to finish. All went smoothly and found us one of the best hotels we’ve ever stayed in! Thank you.

14 marzo 2025
Non scritta su invito
Logo di Japan Ski Experience

Risposta di Japan Ski Experience

Hi Jack

Thank you very much for your feedback. It is fantastic to hear that you had such a positive experience and that you enjoyed your hotel so much. The team will be delighted to hear this.

Kind regards

Japan Ski Experience Team

Valutata 5 stelle su 5

Easy and Convenient

Ben and the team at Japan Ski Experience made the whole process easy and simple. Very convenient having one person to organise everything from accomodation, transfers to lift passes & ski higher

4 marzo 2025
Non scritta su invito
Logo di Japan Ski Experience

Risposta di Japan Ski Experience

Hi Nicholas

Thank you very much for your review, it is great to hear that we were able to simplify the process for you and that you found booking a range of services in one place so convenient.

Kind regards

Japan Ski Experience Team

Valutata 5 stelle su 5

Wow on quality service

I was very fortunate to have found Japan Ski Experience last year when I was researching for our trip to Hokkaido to ski. They were amazing to work with. They were always quick to respond to my questions and offered valuable information. We booked hotel, skis, clothing and round-trip transfers from CTS to our hotel. We chose to stay in a one-bedroom apartment at the Chatrium. Wow what a great hotel and location. The transfers were all on time and excellent service. The skis and clothing were all in great shape. I have already recommended their service to friends and will use them again when we go back to Japan to ski.

6 gennaio 2025
Non scritta su invito
Logo di Japan Ski Experience

Risposta di Japan Ski Experience

Hi Cindy

We are thrilled to read your review and to learn that you had such a positive experience. We will ensure the team knows about your feedback and that their answers to your questions proved so valuable. It is also great to hear that your Niseko accommodation suited your needs so well. We are delighted that you have recommended our services and very much look forward to hearing from you in the future.

Kind regards

Japan Ski Experience Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più