Quick delivery. Very responsive when I needed to make an exchange because I ordered two rings that were both too big (my fault, I did not know the correct sized for my partner and me). They continued... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered the wrong size and they arranged an easy return and replaced with the proper size. Comfortable to wear Bracelet is simple and clean. Discreet. Lots of compliments
Akira was absolutely AMAZING. The delivery was delayed but the response time and attention to my concerns were responded to without delay. What could have been a really bad experience turned into... Leggi di più
Very satisfied with order and customer service. When the order size was too small, they were very prompt at helping me exchange it.
Dettagli dell'azienda
Scritti dall'azienda
Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.
Informazioni di contatto
312 W. 2nd St #2382, WY, 82601, Casper, Stati Uniti
- hello@japanese-melody.com
- japanese-melody.com
4,6
Eccellente
208 recensioni
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Ha risposto al 77% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The bracelet was exactly what my…
The bracelet was exactly what my grandson wanted. He was very happy with it!
7 gennaio 2026
Risposta di Japanese Melody
Thank you, Kathy.
We’re glad it brought that kind of reaction — that’s what matters most.
— Japanese Melody
I just love the leather bracelet I purchased . The customer service is beyond excellent. Very pleased customer.
I just love the leather bracelet
6 gennaio 2026
Risposta di Japanese Melody
Thank you, Catherine.
We’re glad both the piece and the service felt right.
— Japanese Melody
1A very satisfied customer
1. The ring we purchased was beautiful and of great quality as advertised.
2. It delivered in a timely manner as promised.
3. Customer service was great in responding to a question that I had.
In this day and age of ordering on line it is very rare to have a company perform as well as you did.
Thank you!
3 gennaio 2026
Risposta di Japanese Melody
Thank you, Mike.
We appreciate the way you outlined your experience — clarity like that means a lot to us.
We’re glad everything met expectations.
— Japanese Melody
Risposta di Japanese Melody
Thank you, Lynlie.
We’re glad it found the right place as a gift — especially for someone close.
— Japanese Melody
Wouldn't Order from Them Again
I placed an order on 12/15. I received an email stating they were out of the size I ordered and would need to make it. I asked if it would be ready and shipped by Christmas, to which they guranteed it would.
Christmas arrived and I didn't receive my order or any status update. I sent 3 follow up emails...nothing. I emailed a 4th time and stated I would dispute the charge, since there had been no update. They finally replied and the order was shipped that day.
I finally received the order on 1/5 - three weeks after the order was placed. If they had simply communicated their actual timeline there wouldn't have been an issue.
When I did finally receive the item, which was over $100, it was sent in a small bag and shipping envelope. I would expect for an item of that much and it being jewelry I would at least get a box to avoid any damage.
My husband did like the item, but I won't order from them again due to the lack of communication and shipping.
31 dicembre 2025
Risposta di Japanese Melody
Thank you for sharing this so clearly.
What you described — especially the lack of communication and the missed timeline — is not the standard we aim to hold. You’re right to expect clarity, especially when timing matters.
In some cases, when a specific size is not immediately available, the piece is made to order. That should have been communicated more transparently, and followed with consistent updates. We fell short there.
Regarding packaging — your expectation is fair. Pieces at this level should arrive protected and presented properly. This is something we’ve already refined.
If you’re open to it, please reach out to us directly. We would like to review your order and make this right.
— Japanese Melody
Great customer service and fast delivery
Great customer service and fast delivery. My fiancé loved his ring.
26 dicembre 2025
Risposta di Japanese Melody
Thank you.
We’re glad it arrived as it should — and that it was received well.
— Japanese Melody
leather mens bracelet…
I purchased the leather mens bracelet and it was beautiful. My husband really liked the different leather strands. I don't know how else to describe it, but it was different. The craftsmanship was excellent and it arrived very quickly.
11 dicembre 2025
Risposta di Japanese Melody
Thank you, Leontyne.
We’re glad the piece stood out to you — especially in its details and construction. That’s where it should speak for itself.
— Japanese Melody
Great customer service and products
Great customer service. Got them as gifts for my sons. I was very picky about the quality and Japanese Melody did not disappoint. Will def be ordering again. Thank you
15 dicembre 2025
Non scritta su invito
Risposta di Japanese Melody
Thank you, Sharon.
We understand being selective when choosing something like this — so it means a great deal that the pieces met your expectations.
We’ll be here when you return.
— Japanese Melody
Risposta di Japanese Melody
Thank you, Jennifer.
We appreciate it.
— Japanese Melody
Risposta di Japanese Melody
Thank you, Zhijie.
“Sincere” and “thoughtful” are not words we take lightly. We appreciate that.
— Japanese Melody
I recently purchased an opal and koa…
I recently purchased an opal and koa wood ring, and I couldn’t be happier with it. The craftsmanship is outstanding. Ring arrived in a nice wooden box, with certificate of craft and matching bracelet, which gave the whole experience a premium feel from the moment I opened the package. I’d definitely recommend it.
25 novembre 2025
Risposta di Japanese Melody
Thank you, Bobby.
We’re glad the piece — and everything around it — felt complete from the moment it arrived. That full experience matters as much as the ring itself.
We appreciate your recommendation.
— Japanese Melody
Risposta di Japanese Melody
Thank you, Linda.
We’re glad it arrived as it should and that the quality came through.
— Japanese Melody
The ring is absolutely beautiful
The ring is absolutely beautiful! The perfect unique wedding band we were looking for.
18 novembre 2025
Risposta di Japanese Melody
Thank you.
We’re glad you found the piece you were looking for.
— Japanese Melody
Does not look like picture at all
Does not look like picture at all. Pic has much more detail and actually looks like silver. The finish on this bracelet is dull and almost black. Highly doubt there any silver at all…
18 ottobre 2025
Risposta di Japanese Melody
Thank you for sharing this.
What you’re describing is not how the piece is intended to present. The finish is designed to have depth, but it should not appear flat or overly dark.
Some variation in tone can occur depending on lighting and the natural character of the materials, but the underlying composition — including the metal elements — remains consistent with the description.
That said, if what you received feels noticeably different from what was shown, we would like to review it properly.
Please reach out to us with a photo, and we’ll take a closer look and assist you directly.
— Japanese Melody
The rings are beautiful and customer…
The rings are beautiful and customer service was quick and attentive when I had to do a size exchange.
14 ottobre 2025
Second time buying from Japanese…
Second time buying from Japanese Melody, and I'm again very satisfied with the customer service and the beauty of the ring!
8 ottobre 2025
Stunning
The bracelet was stunning and very clearly hand crafted. The recipient was thrilled with the gift!
8 ottobre 2025
I love this ring (Japanese whisky…
I love this ring (Japanese whisky barrel oak and guitar string.) Can't wait to gift it to my boyfriend for his birthday!
16 settembre 2025
Fantastic
Quick delivery and excellent customer support. The ring is absolutely beautiful. Mine came in a broken ring box, so emailed customer support and they had a new box delivered in 3 days. Highly recommend!!!
3 settembre 2025
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