Japanese Melody Recensioni 

207
•
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Quick delivery. Very responsive when I needed to make an exchange because I ordered two rings that were both too big (my fault, I did not know the correct sized for my partner and me). They continued... Leggi di più

Valutata 4 stelle su 5

Akira was absolutely AMAZING. The delivery was delayed but the response time and attention to my concerns were responded to without delay. What could have been a really bad experience turned into... Leggi di più

Valutata 5 stelle su 5

I ordered the wrong size and they arranged an easy return and replaced with the proper size. Comfortable to wear Bracelet is simple and clean. Discreet. Lots of compliments

Valutata 5 stelle su 5

Very satisfied with order and customer service. When the order size was too small, they were very prompt at helping me exchange it.

Dettagli dell'azienda

  1. Artigiano di gioielli

Scritti dall'azienda

Japanese Melody is a modern jewelry atelier rooted in Japan's timeless philosophy of craft. We create wedding bands and artistic rings that blend acient techniques, rare materials, and quiet beauty, with every piece carrying a sense of meaning.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

207 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(207)

133 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Staff was extremely helpful

Staff was extremely helpful, responsive to my exchange requests and kept me updated on production timelines. I was skeptical because I had not heard of the company before but working with Akira changed my mind. Oh, and yeah, the rings are beautiful.

16 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Appalling customer service

The rings look beautiful, though obviously mass produced based on how quickly the incorrect oder was sent out. Purely based on customer service, id give this business a rating of zero. I had a long message thread with Mykyta about a custom size ring and I asked how to order it. He gave me an almost snarky response with a link to be able to buy it. Of course it was for the wrong size ring cos they dont stock that size. I figured, since we'd had the conversation, I'd place the order and send a message with the request, as discussed. In leau of a response I got a message saying the ring(wrong size) had been processed and sent and a tracking number provided. When I reference the long conversation about the custom size and the time to order, I was told I had ordered the ring in the link, like the whole conversation never happened. When I made contact, to clear this up, again, I got no explanation or apology. Just a response saying return or exchange if you dont want it. And a link. Nothing more. This was such an appalling exchange.

28 giugno 2026
Non scritta su invito
Logo di Japanese Melody

Risposta di Japanese Melody

Hi, we are sorry to learn that your experience did not meet expectations. The selected ring was available in our ready-to-ship collection and was therefore dispatched promptly. We regret the misunderstanding regarding custom sizing and remain available to assist with a return or exchange.

— Japanese Melody

Valutata 4 stelle su 5

Great craftsmanship and quality

The quality and craftsmanship of the rings and bracelets is amazing, I only have one complaint and it has to do with the shipping package, they use a simple plastic bag, which is not ideal if you send and envelope with the certificate of authenticity, this way the envelope arrives all bent and wrinkled. Other than my complaint, items are great, just a bit too pricey.

1 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Superior Craftsmanship , Excellent Communication

Ordered a leather bracelet for my husband. Unfortunately it was delayed due to Father’s Day demand which is very understandable. It was restocked and shipped quickly. The box it arrived in is beautiful and he loves it for storage of his other bracelets. It’s high quality and very attractive on his dresser. The bracelet itself is extremely well made and the clasp is very sturdy and well integrated into the leather .
I did email with concerns about lack of shipping updates and response was swift. It was shipped via USPS and the lack of communication is due to there system . I’ve experienced this before so understand and it was well explained in the email I received.
I feel the bracelet was appropriately priced as the craftsmanship is excellent on this piece. We had recently seen one in a store for $20 less and we were so glad we didn’t buy it because the quality from this company is far superior.

15 giugno 2026
Non scritta su invito
Valutata 4 stelle su 5

Wonderful Father’s Day appointment

Bought the Kyoto bracelet as a Father’s Day present for my husband. He isn’t a big jewelry fan but had expressed an interest in a leather style bracelet. Ordering was easy and shipping was fast. The bracelet arrived earlier than expected and is even nicer in person. He loves it! The quality is good and the design is beautiful but i do recommend that you review online how to open it. He was initially frustrated trying to pull it open. Thankfully i stepped in before he broke it. Haha

18 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

We absolutely love my husbands ring!

We absolutely love my husbands ring. It is good quality brushed metal with a wood grain on the interior which he loves since he’s a carpenter. Also the price tag is unmatched, we were quoted $1500-2000 for a similar band at a jeweller. Shipping was fast, the box it was in was stylish, Overall highly recommend.

12 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Misleading photo

Misleading photo, advertising. Bracelet way too small, almost microscopic. Makes one wonder about the authenticity of materials. Would never have bought it in a store.

13 giugno 2026
Non scritta su invito
Logo di Japanese Melody

Risposta di Japanese Melody

Dear David, we are sorry the bracelet’s scale did not meet your expectations. Its dimensions and materials are clearly detailed on the product page, and we stand fully behind the authenticity of every material used. Our team remains available to assist with a return or exchange.

— Japanese Melody

Valutata 5 stelle su 5

Incredible craftsmanship

Incredible craftsmanship. Understated elegance. The ring for my husband exceeded my expectations. My husband said it felt smooth and comfortable on. Perfect balance. Perfect finish. Modern and stylish. Wooden box for the ring adds a beautiful artisanal touch. Complimentary bracelet was also a nice surprise. 10 stars !!

5 giugno 2026
Non scritta su invito

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