James Porter & Son Recensioni 558

TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The packaging my Farer watch arrived in along with the handwritten note added a whole lot of class to my timepiece purchase experience. Setting the time on the Farer was a nice touch. I will be a retu... Leggi di più

Valutata 5 stelle su 5

The watch I wanted wasn't in stock, so James Porter got in touch with Formex and asked them to make one for me, a unique special edition from spare parts, and arranged all that, which is just really... Leggi di più

Valutata 5 stelle su 5

My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Gioielleria
  2. Gioielliere
  3. Servizio di riparazione gioielli
  4. Servizio di riparazione orologi da polso
  5. Negozio di orologi

Scritti dall'azienda

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

558 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Valutata 5 stelle su 5

Prompt delivery

Prompt delivery, good communication
Jewellery as described

2 ottobre 2024
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Risposta di James Porter & Son

Thank you Lindsay! Glad we could help :)

Valutata 5 stelle su 5

Couldn't be better

Next-day delivery, friendly attentive staff, and a great price. An ideal holiday watch.

8 ottobre 2024
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Risposta di James Porter & Son

So glad you are happy with your order. Glad we could help :)

Valutata 5 stelle su 5

Citizen Promaster tough

Online purchase, arrived quickly and very well presented to make it feel a bit special. Very pleased.

13 settembre 2024
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Risposta di James Porter & Son

Thank you for the kind feedback, Steven. We're happy to hear how well received the watch and packaging was.

Valutata 5 stelle su 5

Necklace.

I purchased an unusual, gorgeous white and gold necklace.
It was dispatched promptly.
Beautifully presented.
Very well packaged.
Excellent service

30 agosto 2024
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Risposta di James Porter & Son

Thank you for leaving us your feedback, Ian. We are delighted to hear you had such a wonderful experience with us.

Valutata 5 stelle su 5

Great experience with Laura and libby…

Great experience with Laura and libby picking a beautiful diamond ring and getting my own wedding band replated 18ct white gold

Thanks so much

3 agosto 2024
Non scritta su invito
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Risposta di James Porter & Son

Hi Allison,

You are most welcome, and we are extremely happy to hear about the wonderful experience you had in store with Laura and Libby — we will make sure to pass this on to the team.

Valutata 5 stelle su 5

Excellent service

Excellent service. The staff are so kind and patient. We were in multiple times deciding on wedding rings and having sizes adjusted and each time the staff were always so friendly and kind towards us. Would highly recommend this company to anyone wanting to purchase engagement or wedding rings and for any other types of jewellery aswell. They have a very expansive selection.

25 maggio 2024
Non scritta su invito
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Risposta di James Porter & Son

Thank you for the kind feedback, Callum. It's great to hear you had a pleasant experience with us in store.

Valutata 5 stelle su 5

A very smooth transaction

A very smooth transaction. Watch turned up in a few days. Didn't fit my wrist, but after speaking with the web team, they have sorted out some extra links to come direct from Seiko. That is true customer service. Buy with confidence.

13 agosto 2024
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Risposta di James Porter & Son

Thank you, Robin.

Pleased we were able to get you some extra links to make the watch fit.

Valutata 5 stelle su 5

Excellent service

Excellent service, watch arrived next day, very well wrapped and in perfect condition. Watch had also been adjusted to my wrist size. Would recommend and will be purchasing from them again.

14 agosto 2024
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Risposta di James Porter & Son

Thank you for the kind words, David. Wonderful to hear about your experience with us, and we can't wait to help with any future purchases.

Valutata 5 stelle su 5

Watch Seiko Presage Midnight Blue Moon.

The workers in the shop are so nice. I like the watch is beautiful and accurate. It means a lot this watch for me, Argyll Arcade and James Porter & Son are the best places where you can buy a watch. The James Porter & Son website has a perfect design and you can see it is a very respected company in Glasgow and Scotland. It was an order click and collect. Thank you to all the workers who helped me with the watch.

10 agosto 2024
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Risposta di James Porter & Son

Hi Daniel,

That is wonderful to hear. So happy you are pleased with the watch and experience you had ordering to pick-up in store. We look forward to seeing you again.

Valutata 5 stelle su 5

excellent jewellers

this is a lovely jewellers - very helpful and friendly service
I bought a ladies Michel Herbelin watch and it’s beautiful - a brilliant sale price and free bracelet adjustment
I will really enjoy wearing it and wouldn’t hesitate to buy from again

13 agosto 2024
Non scritta su invito
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Risposta di James Porter & Son

Thank you Jan! it was a pleasure and we are so happy we could help with your new watch :)

Valutata 5 stelle su 5

I ordered a watch at an excellent price…

I ordered a watch at an excellent price - always cautious ordering online but reviews here were great. Delivered within a day, great item and gift-wrapped too which was a nice touch. Will definitely use again :)

29 luglio 2024
Non scritta su invito
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Risposta di James Porter & Son

Thank you Hollie! Glad we could help! :)

Valutata 5 stelle su 5

Great Service

Fantastic service from ordering to delivery. Highly recommended!

22 luglio 2024
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Risposta di James Porter & Son

Thanks for taking the time to leave us a review Darren :) Happy to help!

Valutata 5 stelle su 5

Superb Experience

Superb experience from start to finish, I have brought 2 x watches from them recently and I am utterly impressed. I delt with Claire both times, she's fanatastic. I highly recommend James Porter & Son. Regards, Peter

30 luglio 2024
Valutata 5 stelle su 5

Slick

Slick, great services

29 luglio 2024
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Risposta di James Porter & Son

Thanks Jason :) Hope we can assist you again in the future!

Valutata 5 stelle su 5

Excellent!

I ordered a Seiko Presage watch and it was the first time I've used James Porter & Son. I was really pleased with the sale price of the watch. I ordered it lunchtime on Friday and it was delivered on Saturday morning by Royal Mail Special Delivery, amazingly fast! It was packaged well and really nicely wrapped. James Porter & Son clearly care about their customers and take pride in their work. 5+ stars all around and would happily use them again.

20 luglio 2024
Non scritta su invito
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Risposta di James Porter & Son

Thanks for the lovely review! Glad we could assist and hope you will shop with us again in the future :)

Valutata 5 stelle su 5

Efficient Service

The personal touch with friendly and efficient service. On line sale, two days from placing order to receiving watch.

19 luglio 2024
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Risposta di James Porter & Son

Thanks for taking to time out to leave us this lovely review. Glad we could help and that you are happy with your order :)

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