James Porter & Son Recensioni 557

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The watch I wanted wasn't in stock, so James Porter got in touch with Formex and asked them to make one for me, a unique special edition from spare parts, and arranged all that, which is just really... Leggi di più

Valutata 5 stelle su 5

My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Second visit to this store in the last few months. Purchased another fabulous ring for my wife. We were helped by a lovely assistant Jane. All the staff have been wonderful and are experienced and nev... Leggi di più

Dettagli dell'azienda

  1. Gioielleria
  2. Gioielliere
  3. Servizio di riparazione gioielli
  4. Servizio di riparazione orologi da polso
  5. Negozio di orologi

Scritti dall'azienda

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

557 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Easy to purchase from website and very…

Easy to purchase from website and very pleased with the watch.
Not their fault but the delivery was messed up due to Royal Mail.
Otherwise I would definitely recommend James porter & son.

1 aprile 2025
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Risposta di James Porter & Son

Thanks for the review Jon! Sorry to hear about the delivery mess up. let us know if there us anything we can help with :)

Valutata 5 stelle su 5

Excellent service

Excellent service and beautiful earrings. Always delighted to shop here.

31 marzo 2025
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Risposta di James Porter & Son

Glad you are happy with your order! Hope we can assist again in the future :)

Valutata 5 stelle su 5

Great communication and speedy service

Easy process and great communications from the team, checking is ordered the right size and then informing me when my ring had been dispatched

25 marzo 2025
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Risposta di James Porter & Son

Glad you are happy with your purchase :) We hope we can assist again in the future.

Valutata 5 stelle su 5

Very helpful and responsive customer service

There was a couple of questions we had regarding a piece of jewelry, an email sent to James Porter was quickly replied to, by Clare, with an attached video of the item she created helpfully answering all questions.
When ordered confirmation came through quickly and delivery was next day.

13 marzo 2025
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Risposta di James Porter & Son

Thank you for taking the time out to leave us this lovely review! Glad you are happy with your order and we hope we can assist again in the future :)

Valutata 5 stelle su 5

Excellent customer service and…

Excellent customer service and communication. I wanted a specific necklace for my partner and Claire and the team at James Porter went above and beyond to make it happen. Highly recomended.

12 marzo 2025
Non scritta su invito
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Risposta di James Porter & Son

Thank you Steve, it was a pleasure being able to assist you with your purchase :)

Valutata 5 stelle su 5

High quality jewellery beautifully…

High quality jewellery beautifully parcelled. Really appreciated the gift bag that accompanied the order. Very prompt delivery so very good service all round.

4 marzo 2025
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Risposta di James Porter & Son

Thank you or the review Christine! Glad you were happy with the service :)

Valutata 5 stelle su 5

Excellent service

Excellent service and prompt delivery.

3 marzo 2025
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Risposta di James Porter & Son

Thank you! We hope you will shop with us again in the future :)

Valutata 5 stelle su 5

Excellent service

Excellent service, ordered watch and within a couple of days the order was confirmed, strap adjusted, and shipped. Excellent value on price, excellent customer service, fast, reliable, honest, and straight forward, very happy, I have no reservation to highly recommend these jewellers .

13 febbraio 2025
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Risposta di James Porter & Son

Thanks for the lovely review! We hope we can assist you again in the future :)

Valutata 5 stelle su 5

Excellent service

Excellent communication, service, and rapid delivery.

27 gennaio 2025
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Risposta di James Porter & Son

Thank you for taking the time to leave us a review! We hope we can assist again in the future :)

Valutata 5 stelle su 5

Excellent customer service

It made all the difference that I was able to speak to someone who answered all my questions in a helpful and friendly manner. My purchase was as described, it arrived well packaged and swiftly. I would recommend this business.

30 gennaio 2025
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Risposta di James Porter & Son

So glad you are happy with your purchase. We hope to assist you again in the future :)

Valutata 5 stelle su 5

Visited James Porter again today and…

Visited James Porter again today and received the customary exemplary service from Jacqueline Henderson. Thanks for excellent advice as ever and recommendations. We always appreciate the service she gives us and her genuine delight in helping people shines through. She takes a genuine interest in her customers and ensures a personal tailored approach. We will visit you soon again Jacqueline! Thank you, MM

1 febbraio 2025
Non scritta su invito
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Risposta di James Porter & Son

Thanks for this lovely review! Your feedback means a lot to us and we are thrilled you had a lovely experience in store with Jacqueline! We hope to see you again in the future :)

Valutata 5 stelle su 5

My watch arrived well packaged up the…

My watch arrived well packaged up the day after I ordered it.
The order acknowledgement was swift and the delivery was as promised.
Would certainly shop with James Porter again.

8 gennaio 2025
Non scritta su invito
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Risposta di James Porter & Son

Thank you for the review Rosie! Lovely to ear your feedback, and hope you will shop with us again in the future :)

Valutata 5 stelle su 5

Like clockwork

From ordering the watch to receiving said watch was a easy and hassle free.

3 gennaio 2025
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Risposta di James Porter & Son

Thank you for the feedback! We hope we can assist you again in the future :)

Valutata 5 stelle su 5

A pleasant though brief experience

A pleasant though brief experience. Friendly and accomodating staff in a store full of awesome watches.

31 dicembre 2024
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Risposta di James Porter & Son

Thanks for taking the time to leave us a review. Glad we could help, however brief and hope to do so again in the future :)

Valutata 5 stelle su 5

Seiko SLA073J1

Fantastic watch. Great discount on offer and very quick delivery.

18 dicembre 2024
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Risposta di James Porter & Son

Thank you for the review Peter, happy to help! :)

Valutata 5 stelle su 5

First Class Service

My Fiancé and I purchased an engagement ring approximately two years ago, with multiple diamonds. We were delighted with the professionalism of the ladies in the Argyl Arcade branch and their hospitality. Unfortunately, two years later one of the stones came loose on the ring and was lost. On presenting the ring to the team in the Argyle Arcade branch they decided to investigate the reasons for the stone coming out. After four weeks the shop called us and informed that they would replace the stone and make the ring as good as new at their cost. The quality of the ring repair and assistance from the staff was second to none. I would highly recommend James Porter & Sons to anyone seeking to purchase fine Jewlery, as this level of customer service from a retailer is very rare these days.

James / Cumbernauld

1 dicembre 2024
Non scritta su invito
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Risposta di James Porter & Son

Thank you for the review James! Glad we were able to provide you with your aftercare too and hope to see you again in the future :)

Valutata 5 stelle su 5

Watch

Site was easy to use and the watch arrived very quickly.

27 dicembre 2024
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Risposta di James Porter & Son

Thank you for the review! We hope we can assist you again in the future! :)

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