I’ve purchased about five wigs from this company, and I can honestly say they’ve exceeded my expectations every time\. The lace is unlike any other I’ve tried, the quality is outstanding, and my order... Leggi di più
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Scopri cosa dicono le persone
FINALLY - I have the Jaliza Wig I've been wanting for a year IN MY HAND. I ordered the Michelle Bora Bora Wig and the Kiki wig both in chocolate brown. I have to tell you the quality is amazing. It's... Leggi di più
I believe this is a scam! I ordered a wig and it shows delivered but I never received it! I tried chatting and sending emails but no response. PLEASE DONT BUY FROM JALIZA. I honestly believe the posit... Leggi di più
Over a year ago I bought 2 beautiful boho curly wigs. To this day ppl adore them as do I. Recently I purchased another wig and transposed the mailing address. I informed them of my situation. They w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.
Informazioni di contatto
Las Vegas, Stati Uniti
- (913)421-6269
- support@jaliza.com
- jaliza.com
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Jaliza customer service is great
Jaliza customer service is great! 10/10. I ordered my first wig, a 36in boho box braid. When I received it I loved it but decided it was too much hair for me. Nothing was wrong eith the unit. It was beautiful. just changed my mind and wanted a shorter unit. I contacted customer service and they assisted me with the return and replacement without any hassle or hesitation. I returned the first unit following the return instructions and received the replacement unit just as fast as the first. Both units were beautiful and high quality. Thank you Jaliza for working with me to my satisfaction. I will definitely be purchasing more braided units in the future.

Risposta di JALIZA
one of the best brand of braided wigs…
one of the best brand of braided wigs I've come across. i found them about 3 months ago and I already have 4 braided wigs. They are light weight, constructed well and very affordable. I got my eyes on my 5th wig!

Risposta di JALIZA
Ordered this wig Monday May 26th and…
Ordered this wig Monday May 26th and received it Wednesday May 28th. My first time buying a braided wig. I was scared that it would be heavy, and it was not. I received it well packaged. I have been missing out, this wig was perfect. It had the baby hairs already curled. The wig was full with no bald spots. I can’t wait to wear it. I already have my next one picked out.

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I adore Jaliza!
I adore Jaliza. The units are shipped promptly and always match the description. The most recent unit was crafted perfectly. The parts were neat, the lace was HD and the braids were perfection, no flyaways, or poor skills. This is my second unit and I know I will be ordering from them them again!!!

Risposta di JALIZA
Amazing Product that last and high…
Amazing Product that last and high quality but most importantly, they care about their customers. Jaliza responds very quickly to inquires, and concerns while being professional and efficient. Love this Company!!! Best experience overall.

Risposta di JALIZA
This was my first time ordering from…
This was my first time ordering from Jaliza, the experience wasn't great to start. I can say that if there is an issue with your order, Jaliza promptly gets back in contact with you. I can say Jaliza went the extra mile to make me a satisfied customer. I would like to make other purchases but the shipping process is a headache. Jaliza fixed the one issue for me to still not have my wig. Now that isn't on Jaliza, USPS claim they delivered the wig on 05/24, I never received it. Now I had to file a claim with USPS, this has been the most discouraging experience for me.

Risposta di JALIZA
I received my wig with out an invoice
I received my wig with out an invoice. I have requested a return label for an exchange. I followed the instructions and also called again today. Has anyone had a successful exchange experience?

Risposta di JALIZA
The Best Braided Wig
For my 1st experience purchasing from Jaliza, I was not disappointed. This is by far the best braided wig I have purchased. Great quality and I love how natural & soft the hair feels. I have received so many compliments. 10/10 because I definitely will be ordering more.

Risposta di JALIZA
Soft hair-able to create a number of styles
I tend to do extensive researches before I purchase my wigs. Suffering from alopecia forces you to want the best so you can look your best. With all the choices out there, I kept being drawn to Jaliza. Customer service was great! Had to reach out to Jaliza to make a change to my order, the response was quick, and courteous and I received my hair shortly after. The hair is beautiful, and the size (small) fits perfectly. I cannot wait to wear my hair on vacation in a couple weeks.

Risposta di JALIZA
Great Customer Service
Customer service was very good and responsive. I love the braided curl wig. Nice product. Would definitely purchase from them again.

Risposta di JALIZA
Lovely braided wig
I was a bit sceptical at first after seeing their ads on instagram but I decided to take a chance and I was pleasantly surprised. I ordered a fully braided wig but then changed my mind and wanted a boho braid wig, I contacted Jaliza via WhatsApp and because my wig hadn’t been dispatched yet the exchange of style, price adjustment and partial refund was done for me at once. My wig arrived after about 1 week and it was exactly what it said it would be, even with the smaller cap size. I’m very happy.
I would definitely order from them again.

Risposta di JALIZA
Custom Crochet Box Braids
I asked for custom crochet box braids in 18 inches (they had only 24 inches on website) and they were beautiful, exactly as pictured on their website and were delivered timely. I will definitely order from them again! Excellant product and service! 👍🏾

Risposta di JALIZA
This wig was exactly as pictured I was…
This wig was exactly as pictured I was skeptical at first, but I ordered it and realized it was amazing.i was so happy 😀 Great great texture real human hair no lies told there. I got 36 inches 121.strand natural black boho I will definitely be ordering another one😻

Risposta di JALIZA
Great experience purchasing my favorite wig ever
My experience was great due to the awesome customer service, I got a special order for my first purchase with JALIZA and they made it so simple. I didn’t speak to anyone, however every time I sent an email they replied expeditiously.
I purchased this wig and had a special order, I ordered ombre brown, 100 strands with 16”,
It is the HD full lace Boho braided with curls. Did I say “I Love it”, I will definitely be ordering it again. It was so easy to cut the lace and easy to put on, I am a Stroke Survivor, with left sided deficits which mean I can only use my right hand which I did with no problem. I highly recommend this wig and any other one you like, great quality and the absolute best customer service ever. Thank you Customer Service because I had many questions.

Risposta di JALIZA
First time buying from this company I…
First time buying from this company I bought from this company I bought wig that was the popular from views and was not satisfied. I exchanged it for a different color and was very happy afterwards. Jaliza made my shopping experience and helped me with my needs. These wigs are very expensive but the quality you definitely get what you pay for!!!!!! I am very happy with my purchase and I definitely will be buying again.

Risposta di JALIZA
So far I bought 2 wigs and love them…
So far I bought 2 wigs and love them people ask me where I get my hair braided I tell them its a wig they were shocked they ask me whats the name of the website I tell them Jaliza so I will be looking forward to purchasing more wigs.

Risposta di JALIZA
This is by far the best braided wig…
This is by far the best braided wig unit I’ve ever received. 121 strands and no tangling is amazing!! Definitely want to purchase more and I appreciate the attention to detail that they pay. Also, the staff is very kind. The packaging alone made me feel like I was opening something luxury. Keep up the high-quality work!!

Risposta di JALIZA
Exceptionally versatile wigs
So far,I have ordered the Jalisa tangleless human hair boho knotless box braided wig 79 strands in 36 inches and recently the tangleless hd lace knotless boho box braided wig 99 strands with human baby hairs and I absolutely love them both!! Each time I install them, everyone thinks that I have braided my hair ( which I cannot do due a slight case of alopecia I developed in perimenopause) .. I am bombarded with compliments !!! I usually get them installed professionally.. I have two other braided wigs from Fancivivi but I just love the boho wigs from Jaliza..I planned to purchase hd lace knotless box braided wig in the ombré brown color as I only have my boho wigs in black and need one with color.. Every female should own a Jaliza boho braided wig especially as maintenance is minimal … all that is required is that you separate and detangle the boho curls on mornings after your sleep routine and add conditioner and water or mousse… I have been wearing one which was installed since December 15th 2024 and it is now Jan 11th 2025 and it is still applied.. just a few touch ups with the ebin lace melt or the olive oil wig grip spray on the sides and I am flaunting my wigs daily..Great job Jaliza!! I am a big supporter of your products….

Risposta di JALIZA
The worst customer care/service!
My experience caused me way too much disappointment. First misleading advertising gave impression product was available and would be shipped promptly. I ordered two items, separate orders hours apart November 20,2024. One day later I got a WhatsApp message saying my second order was not available in size large and it would take a long time to make but medium size was available if I wanted it. I said yes I will take the medium.
13 days went by and I didn't receive any of the orders. I promptly requested cancellation of both orders for refund on December 3rd since I had to purchase elsewhere. I got a response saying the Ist order was held up delayed in the post and the 2nd order item was still being made so not even ready for shipping!
Again I requested cancellation of both orders.
I got a response saying for item that has not been shipped yet a refund would be processed.
So another email 1st order shipped but I could return it, however if I decide to keep it I would be offered $30 refund as compensation.
December 6 I finally received 1st order and sent reply email saying since I’m offered $30 refund I will keep it. I still have not used it.
It’s now January 5th and still no refund even after reminding them of their offer December 24th.
As for the 2nd order that I was told they would cancel, well I received notification that order was shipped! I promptly replied asking how and why would they ship long after cancellation request!? I notified them I didn’t have time nor did I want the hassle of dealing with return. I had already disputed the charge with my bank for 2nd order. On December 24 luckily I caught up with the mailman and told him I had to refuse the package.
It’s been such a frustrating experience dealing with this company. They would fire off emails that made no sense sometimes, like the right hand had no clue what the left hand was doing.
I have no clue if the wig is good or not as I have not even removed it from the plastic bag. I very RARELY wear wigs or braids so it’s certainly a waste of my $199. This is however the most inept customer service I’ve experienced in the last decade. I would never shop this brand again ever.

Risposta di JALIZA
I made a purchase of two braided wigs…
I made a purchase of two braided wigs and they are so cute. I love them. Going to buy more. Thanks Jaliza

Risposta di JALIZA
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