JALIZA Recensioni 

158
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I’ve purchased about five wigs from this company, and I can honestly say they’ve exceeded my expectations every time\. The lace is unlike any other I’ve tried, the quality is outstanding, and my order... Leggi di più

Valutata 5 stelle su 5

FINALLY - I have the Jaliza Wig I've been wanting for a year IN MY HAND. I ordered the Michelle Bora Bora Wig and the Kiki wig both in chocolate brown. I have to tell you the quality is amazing. It's... Leggi di più

Valutata 1 stelle su 5

I believe this is a scam! I ordered a wig and it shows delivered but I never received it! I tried chatting and sending emails but no response. PLEASE DONT BUY FROM JALIZA. I honestly believe the posit... Leggi di più

Valutata 5 stelle su 5

Over a year ago I bought 2 beautiful boho curly wigs. To this day ppl adore them as do I. Recently I purchased another wig and transposed the mailing address. I informed them of my situation. They w... Leggi di più

Dettagli dell'azienda

  1. Negozio di parrucche

Scritti dall'azienda

JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

158 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(158)

62 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I believe this is a scam

I believe this is a scam! I ordered a wig and it shows delivered but I never received it! I tried chatting and sending emails but no response. PLEASE DONT BUY FROM JALIZA. I honestly believe the positive reviews are FAKE!

31 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

You will love your Wigs....

I’ve purchased about five wigs from this company, and I can honestly say they’ve exceeded my expectations every time\. The lace is unlike any other I’ve tried, the quality is outstanding, and my orders consistently arrive within 3–5 days\. Their customer service is exceptional. Whenever I’ve had a question or needed an exchange, they’ve responded—often within 30 minutes, and have always been helpful and professional.No one asked me to leave this review. In fact, I requested the link because I wanted to share my experience. This is my honest, 100% genuine review, and I’ll definitely continue shopping with them.

28 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

If I could give it a 0 I would

If I could give it a 0 I would! It's been no communication with the delivery updates then when I checked my email it said delivered... Delivered to who?? Better yet who delivered it??? Almost $300 for a wig that I didn't get why hell no either resend my wig or refund my money. Or I will keep writing a bad review because this is bull shit. Been waiting for this hair and y'all playing in my face! Don't order nothing from these scammers. Never had a problem with anyone I bought a wig from and here y'all go with this...IF I WANTED TO WAIST MY MONEY I WOULD HAVE FOUND A BETTER WAY TO DO SO!!!!!

24 luglio 2026
Non scritta su invito
Logo di JALIZA

Risposta di JALIZA

Hi there,

Seeing a $300 order marked "delivered" when you are standing there with empty hands is alarming. You spent good money, you were waiting on your hair, and right now you feel ripped off. We would be furious too.

We want to fix this right now, but TrustPilot display names do not show us your order number or email address for privacy reasons. Because of that, we cannot pull up your tracking file directly from this review.

Here is how we make this right immediately:

Email us directly: Send a quick note to our customer support email with the subject line "MISSING ORDER" and your full name.

We handle the heavy lifting: We will instantly check the carrier details, delivery coordinates, and proof of drop-off.

The Guarantee: If the carrier lost or misdelivered your package, we will either resend your wig immediately.

You are not out $300, and we are not playing games with your money. Please email us right now so a real person on our team can pull up your file and solve this today.

Best,
JALIZA

Valutata 5 stelle su 5

Beautiful Braided Wigs!

FINALLY - I have the Jaliza Wig I've been wanting for a year IN MY HAND. I ordered the Michelle Bora Bora Wig and the Kiki wig both in chocolate brown. I have to tell you the quality is amazing. It's so wonderful that Jaliza offers different size wig caps. I ordered an XS for my little baby head and it fits perfect! I mean that's half the battle not feeling like you have to secure your wig. The color of the hair is rich and beautiful and you can do so much to the unit adding a hint of different color curly pieces or gold beads. I had to order two more units after I received these two. I highly recommend Jaliza. Their customer service has also gone above and beyond to accommodate my requests and be helpful.

1 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Jaliza ships overseas, on "In stock" items

I am literally so annoyed right now. I placed an order directly through their website and paid $15.00 expedited 3-5 day shipping on an "In Stock" item however, upon tracking my item, it has shipped from China and is still stuck at the US customs. I placed my order on July 16, today is July 22. My hair appt was scheduled for today, and now I am going to have to purchase hair elsewhere, and pay another cost for that hair. If I had been made aware the item was shipping from China, I would have placed a hair order with a different company, who ships from US to avoid this delay.

Updated July 24th, my item is still stuck at US customs. This is ridiculous.

Update: as of July 28, my item is still stuck in customs in Los Angeles and according to the response Jaliza left for me, I have reached out to them with dead silence. No refund for shipping costs. I am out product and money for this item. JALIZA is not assisting me at all.

18 luglio 2026
Non scritta su invito
Logo di JALIZA

Risposta di JALIZA

Hi Amae,

Missing a hair appointment because your package got trapped in customs is a absolute nightmare, especially when you paid extra for 3 to 5 day shipping. You had to go out, buy emergency hair on the spot, and pay twice. That is infuriating, and we completely understand why you are upset.

Here is where we failed: the item was physically in stock, but in our overseas facility. We did not make that origin clear on our product page or during checkout. Charging for expedited shipping without explicitly warning you about potential international customs delays was our mistake.

We are making this right immediately:

Shipping Refund: We will issue a full refund for your $15 expedited shipping fee.

Order Resolution: we'd love to give you a special code and free gift in your future order. But we can't find your order via this name. Please kindly contact us and send the order number to us. We'll send the code to your email.

Best,
JALIZA

Valutata 5 stelle su 5

It's beautiful I love it!

I absolutely love my Jaliza wig! It is very lightweight, beautiful, and looks incredibly realistic. Everywhere I went, people asked if it was my real hair. The braided style is gorgeous, neat, and very natural-looking.
I've worn it for quite a while, washed it several times, and put it right back on. It has held up wonderfully and still looks great. One of the things I love most is how convenient it is, especially during hot flashes. I can easily take it off at night and put it back on during the day without any hassle.
This wig has been a great investment for me. It's comfortable, stylish, easy to maintain, and gives me a polished look in minutes. If you're looking for a beautiful braided wig that is realistic, lightweight, and long-lasting, I highly recommend the Jaliza wig! ❤️

28 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent!

Excellent!! Not only are their units beautiful and of exceptional quality, the customer service is amazing. Questions are addressed promptly and they work with you.

16 giugno 2026
Non scritta su invito
Valutata 3 stelle su 5

fraying from the back

My wig is fraying from the back, this is the second time wearing it.

5 giugno 2026
Non scritta su invito
Logo di JALIZA

Risposta di JALIZA

Hi Laverne,

That is incredibly frustrating, and frankly, it is not the standard we set. A wig should absolutely last longer than two wears. We'd love to resolve this problem for you.

We want to replace this for you immediately. Please send a quick note to our customer support email with your order details. We will get a replacement one shipped out to you, and our team will personally inspect the back of the wig before it leaves the building to ensure it stays intact.

Best,
JALIZA

Valutata 1 stelle su 5

I bought the Nami 100% human hair wig…

I bought the Nami 100% human hair wig here that began severely tangling and shedding within weeks. A professional stylist confirmed it has major manufacturing flaws—shortcuts were taken using a thin foundation and loose pieces to fake volume.

I emailed customer service privately, and they replied promising to "find a solution." It has now been weeks of total silence, even after I followed up.

3 giugno 2026
Non scritta su invito
Logo di JALIZA

Risposta di JALIZA

Hi Katherine,

Leaving you hanging for weeks after promising a solution is completely unacceptable, and I am truly sorry for the silence. You trusted us with your time, and we dropped the ball on communication.

Here is exactly what happened behind the scenes. Because your stylist raised serious concerns about the Nami wig's foundation, we took that feedback straight to our production team. We ran severe destructive testing on the same batch to see if the structure was failing.

Our factory confirmed the foundation is secure, but this specific 100% human hair requires a very specific care routine to prevent the severe tangling and shedding you experienced. We actually filmed a step-by-step video showing our team restoring the hair back to its original state using these techniques.

We have sent that video and instructions to your inbox on June 13. If you look at the steps and they feel too difficult, or if the wig still does not perform the way you need it to, please reply directly to my email. And as a goodwill, we'd love to offer a discount and a gift to make up for the communication delay. We are here to walk you through it or find a different solution that makes this right for you.

Best,
JALIZA

Valutata 5 stelle su 5

Fantastic experience with their customer service

Fantastic experience with their customer service team! Unfortunately, the item I ordered didn't work for me, so I had to initiate a return. The staff was incredibly patient, kind, and helpful the entire time. They turned what is usually a stressful process into a great experience! Thank you!

8 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Best hair I ever had !! ❤️

I love this hair I had so many compliments on it. This hair is absolutely soft and very full! I loved it so much I went back and brought a second 1 . Michelle 26 Inch salon style

26 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I love JALIZA units

I love JALIZA units. Makeda is my favorite. No shedding and a unit I’ve worn off and on for a year and I never double back to old units.

JALIZA is top flight! And their customer service is too.

5 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

A great experience

Customer service is top-tier, shipping is fast and efficient, and the quality of the hair is absolutely beautiful. Overall, a really great experience and you can tell the team really cares about making their clients happy and satisfied!

29 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

The wig is just as it appears

The wig is just as it appears. Looks very natural and full. The hair is great quality. I have wore mine yet and I can’t wait to do so. Please don’t miss out on this one called Michelle. Thank you!

24 maggio 2026
Non scritta su invito
Valutata 3 stelle su 5

The company Jaliza customer service is…

The company Jaliza customer service is great. They work with you to accommodate your needs. I greatly appreciate this company. Although, the Michelle wig wasn't for me. It was too full, which made the wig look wiggy. I also experienced shedding, I cannot wear a wig that sheds. I was going to wear this wig on vacation, because of the shedding and fullness of the wig I uninstalled the wig. ☹️

19 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Their customer service is exceptional

Their customer service is exceptional. They are a trusted vendor who backs up what their policy states. The recent wig I purchased was not a good fit for me and I needed to return it. Their response to my request to return the wig was quick and agreeable. They demonstrate quality in products they sell and customer satisfaction.

18 maggio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più