I disliked the fact that I have paid for the service and the prisoner my son having to still pay to call me so I am paying both roads which is running expensive
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Highly recommend, i get the platinum bundle at 1000mins for only £22 its really cheap for my partner to ring us and can talk for hours! You can change your bundle according its not a set price so if... Leggi di più
L'azienda ha risposto
Excellent service. Helpful and supportive staff. Emailed with concerns about my new plan. Informed I had purchased wrong plan. My plan was changed immediately - no problems. Quick responses to ema... Leggi di più
L'azienda ha risposto
So expensive!!! Have now gone back to my usall landline number that costs me £7.95 a month. Wont be using this JailTele service no more !!!! Cost me around £70-£80 in 1st week the minutes seem like th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
JailTele.com provides local phone and FreePhone numbers in United Kingdom to significantly lower the cost of calls from inside the prison. The company aims to be the first and cheapest option on the market.
Informazioni di contatto
27 Old Gloucester Street,, WC1N 3AX, London, Regno Unito
- 02080895080
- support@jailtele.com
- jailtele.com
3,2
Nella media
148 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have spent £88 for 4000minutes I have…
I have spent £88 for 4000minutes I have spent NOWHERE near that amount my partner has only been in prison for 4 weeks
9 novembre 2023
Non scritta su invito
Risposta di JailTele
Thank you for your review!
Good service!
Good service!
Saved us money in the long run as costs my partner half the price using the phone in there. Had no issues 1st month of using it was great. Since then our calls are cut off after 15 minutes, then other times they last longer and today my partner tried calling twice and the calls were failing and my mobile never rang. As you can imagine it doesn’t go down too well when your partner thinks you’re rejecting his phone calls. I emailed jailtele over a week ago raising the issue of my phone calls cutting off after 15 minutes but still awaiting a response
4 settembre 2023
Non scritta su invito
Risposta di JailTele
Thank you for your review!
Really great it dose what it says I…
Really great it dose what it says I have the pay as you go and my inmate has not had to top up his phone once every time I had a question I have had a replay really nice and helpful and polite and always helped with what I need would recommend the pay as you go one
11 agosto 2023
Risposta di JailTele
Thank you for your review!
Unfortunately I made a mistake on there…
Unfortunately I made a mistake on there and purchased the wrong package Iv been waiting on a response to get this solved asap as time is precious when trying to contact a loved one but responses are very slow :( but it’s a good thing to have
26 agosto 2023
Non scritta su invito
Risposta di JailTele
Thank you for your review!
Calling issue
I bought the line for one of my friends he’s in jail. He can’t make more than one call a day and I’ve paid £22 for 1000 minutes.
17 luglio 2023
Risposta di JailTele
Thank you for your review!
Easy to use once we got the right…
Easy to use once we got the right number confirmed from the prison.
16 luglio 2023
Risposta di JailTele
Thank you for your review!
Moorlands prison refused to add the…
Moorlands prison refused to add the phone number to sons pin so total waste of money
16 giugno 2023
Risposta di JailTele
Dear Customer,
we're sorry to hear the number has not been accepted. Please contact us for a refund.
Amazing service
Amazing service , made it so me and my partner can talk endlessly whilst he's away
12 giugno 2023
Risposta di JailTele
Thank you for your review! :)
You had my money then ?????
9 aprile 2023
Risposta di JailTele
Dear Customer,
you can get in touch with our support team at any time if you have any questions or concerns. We will contact you shortly to find out how we can assist you as apparently you are not happy with our service somehow.
The service is brilliant to use in the…
The service is brilliant to use in the sense my partner never has to worry about credit ti stay in contact but the fact you can’t change your forwarding number yourself if you change your phone number is a big downfall for me! You have to contact customer service and wait for a response which I’m STILL waiting for. It takes too long and I just know my partner will be trying to contact me! Not happy about that at all
29 giugno 2023
Non scritta su invito
Risposta di JailTele
Dear Customer, thank you for your review. Your forwarding number has been updated.
We're glad you found our service useful to stay in touch with your inmate.
I think it’s fantastic although the…
I think it’s fantastic although the fact you have to understand it only makes the call cheaper it’s not actual credit for the prisoner
15 maggio 2023
Risposta di JailTele
Thank you for your review!
So much cheaper to use
Using this made it so much easier and cheaper for my partner to use
11 aprile 2023
Risposta di JailTele
Thank you for your review!
My son can’t use this to any advantage…
My son can’t use this to any advantage and I will be cancelling when his credit is gone as Highpoint prison don’t give cheaper calls
10 febbraio 2023
Risposta di JailTele
Dear Customer, we're sorry to hear the prison did not accept the number.
Price is still quiet high for prisoner…
Price is still quiet high for prisoner and I loose signal a lot
8 febbraio 2023
Risposta di JailTele
Dear Customer, thank you for your review. We do our best to keep the pricing at a minimal level to let you save a lot compared to standard prison charges.
More about the price way expensive
6 febbraio 2023
Risposta di JailTele
Dear Customer, thank you for your review. We do our best to keep the pricing at a minimal level to let you save a lot compared to standard prison charges.
Very helpful and quick to reply would…
Very helpful and quick to reply would recommend
8 dicembre 2022
Risposta di JailTele
Thank you for your review!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.