Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Bought the Flynn based on the information provided which showed 10 settings. The actual toy I got had 4 functions. When I approached them saying I was disappointed and not happy with it they apologise... Leggi di più

Valutata 1 stelle su 5

Normal ketjun kaupat on tehty niin että ostoskokemus olisi mahdollisimman epämielyttävä. Käytävä keimurtelee pitkin kauppa ilman mahdollisuutta oikaista. Huonojalkaisen tai ylipäänsä miehen ei kannata... Leggi di più

Valutata 5 stelle su 5

A wonderful brand. a magnificent store. Have shopped here on the regular getting gifts for self, trade a chosen family. No one has ever been disappointed nor dissatisfied with their Normal products,... Leggi di più

Valutata 4 stelle su 5

I love my Normal Piper! It's cute, came in a lovely storage bag, and it works VERY well! Only reason it doesnt get 5 stars is that I'm not a huge fan of most of the vibration patterns. But otherwise,... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

331 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

This company is simply incredible!

This company is simply incredible! Not only have I learnt a tonne by following their instagram profile I have also learnt so much about my own body since using their toys!! I had never owned sex toys before but I decided to take the leap and purchase an item… then another, then another! They are great to use alone and with a partner. I love the bags that come to store them… I don’t have to be worried about anyone going into my top drawer as all they’ll find is an adorable pouch!
I can’t get over the amazing work that Georgia is doing to encourage people to talk about sex and explore what makes them feel good.
Thank you, thank you, thank you to Georgia and the team at Normal!

1 ottobre 2022
Valutata 3 stelle su 5

Piper vibrator

I bought the piper vibrator, the vibrations within the larger part of the toy are great 5 stars! However I found the shorter part of the toy slightly awkward to hit the right spot of the clitoris and not enough vibrations coming through it to give enough clitoral stimulation while using the larger part vaginally

13 ottobre 2022
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Risposta di NORMAL

Hi there, so sorry the Piper wasn't right for you - but that's what our 100 Night Stand Policy is for. If you email us at hey@itsnormal.com we can get you sorted with a replacement, refund or a brand new toy free of charge!

Valutata 1 stelle su 5

Faulty Product + Poor Customer Service

My Frankie product will not charge anymore after leaving it on the charger for hours. Just keeps dying after only a few months of having it. Reached out in regards to warranty and have not heard back in 3 days when they are supposed to have great customer service. Very disappointed.

19 ottobre 2022
Non scritta su invito
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Risposta di NORMAL

Hey there, we're so sorry to hear that! Our customer service team will be in touch shortly to organise a replacement, exchange or refund. Thank you for your patience and understanding!

Valutata 5 stelle su 5

I love both toys I’ve got a lot

I love both toys I’ve got a lot, they come in cute packaging and shipping was quite quick.

A little while ago I had trouble with a discount code and I dealt with a girl named Summer. She was incredible and helped me out with it

15 ottobre 2022
Valutata 2 stelle su 5

Only giving 2 star

Only giving 2 star as I do like the material it's made of, nice and soft, but it was faulty when I got it, kept turning off, and has only gotten worse despite being fully charged it turns off spontaneously could be one second could be 1 minute, very very annoying:/ I actually haven't contacted any customer service because I don't have time, which is why I bought the product online to begin with and I don't want to have to pay anymore money to send it back :/ it was expensive enough as it was, a peice of rubbish is what I got though really:/ pretty dissatisfied

1 ottobre 2022
Non scritta su invito
Logo di NORMAL

Risposta di NORMAL

Hi there, so sorry you were having trouble with the toy! If you email us at hey@itsnormal.com we can get you sorted with a replacement, refund or a brand new toy free of charge!

Valutata 4 stelle su 5

I love your products, I just wish they loved me enough to keep working

I absolutely love your products, and LOVE the Darcy vibrator, but I was so sad when it stopped working after only having it for 6 months. I used a discount when I bought it so I got it for half price I believe, and got given a credit (discount code) for the amount I paid but was still out of pocket when I had to buy a replacement (as you cant use two discount codes in your checkout). I tried the Billie instead, which I do love but it doesn’t work as well for me personally as the Darcy. It’s been a good experience regardless with Normal, and I’m eager to try the Piper next.

29 settembre 2022
Valutata 5 stelle su 5

Empowering and satisfying!

Empowering and satisfying!
Purchased my first vibrator from Normal and it was worth every cent. The quiz to match you to your ideal vibrator works like a charm and the company's stance on normalizing sexual pleasure is incredibly empowering. Normal champions inclusivity and equality and it's evident in every step of your interaction with the company! Oh and their 100 night stand is a win for the environment! Would 11/10 recommend! You won't be disappointed!

25 settembre 2022
Valutata 5 stelle su 5

5 star customer service

Unfortunately, my first choice didn’t work out for me, it’s normal’ gave the best customer service! I was able to exchange for a different toy, which is perfect! Thank you!!

17 settembre 2022
Valutata 5 stelle su 5

You won't regret a purchase from normal

These guys are just fabulous. The toys are great, and when I lost my charger during my house move, they kindly sent me another. Functuonal, stylish, body affirming toys and excellent service, highly recommended.

1 settembre 2022
Non scritta su invito

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