Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Bought the Flynn based on the information provided which showed 10 settings. The actual toy I got had 4 functions. When I approached them saying I was disappointed and not happy with it they apologise... Leggi di più

Valutata 1 stelle su 5

Normal ketjun kaupat on tehty niin että ostoskokemus olisi mahdollisimman epämielyttävä. Käytävä keimurtelee pitkin kauppa ilman mahdollisuutta oikaista. Huonojalkaisen tai ylipäänsä miehen ei kannata... Leggi di più

Valutata 5 stelle su 5

A wonderful brand. a magnificent store. Have shopped here on the regular getting gifts for self, trade a chosen family. No one has ever been disappointed nor dissatisfied with their Normal products,... Leggi di più

Valutata 4 stelle su 5

I love my Normal Piper! It's cute, came in a lovely storage bag, and it works VERY well! Only reason it doesnt get 5 stars is that I'm not a huge fan of most of the vibration patterns. But otherwise,... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

331 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best vibes EVER!

From start to finish a great experience. There is so much useful and helpful information on the site. Delivery is prompt and packaging discrete.

But mainly I shop for the products. Oh my life! The toys are so amazing! They hit all the right spots and are just overall wonderful. I initially had some doubts as the toys are compact and I am a fat individual so was worried I may not be able to reach properly. I need not have worried as the physics do work! I suspect it may be something to do with the shape and design of the toys. I now have 4 and plan on expanding my stash.

30 novembre 2022
Valutata 5 stelle su 5

3 in 1

Used all 3 toys the day they arrived.
My husband and I love how they can all be used for both our arousal!
It is the softest material I’ve seen in toys and they’re absolutely fabulous!
Kudos to you 🙌🏽

15 novembre 2022
Valutata 1 stelle su 5

Far From Normal - Faulty Darcy and Billie Products

I'm pretty disappointed and would not reccomend anyone purchases them. Would say their products are far from 'normal'!

A year back I had the Darcy and got a refund because the silicone around the charger point broke - thought it was just a one off thing as the response was that they have changed how they make the charger point area.

I decided to try them again a year later and ordered the 'Billie' vibrator. It stopped working after only having it for 2 weeks. I received a replacement one this week (same one, Billie) and it stopped working again. Put it on charge overnight to see if it was just out of battery. It won't turn on, the light flashes but nothing happens - same thing that happened to the first.

Will not be purchasing again as they are just too unreliable and I have little faith or time to spend on going through and trying a different one.

17 novembre 2022
Non scritta su invito
Logo di NORMAL

Risposta di NORMAL

We're sorry to hear that! Our customer service team have emailed you regarding your Billie to arrange a replacement or refund, thank you for your patience and understanding!

Valutata 1 stelle su 5

I bought a toy a couple of months ago

I bought a toy a couple of months ago. It’s not right for me and I’ve tried contacting them for a refund under the 100 day stand (when I purchased the toy the 100 day stand offer meant a full refund not just an exchange as it says now on their website) but there’s been no reply. I’ve emailed twice and contacted on Instagram. It’s been 3 weeks since I’ve initiated contact and nothing

9 ottobre 2022
Non scritta su invito
Logo di NORMAL

Risposta di NORMAL

We're sorry to hear the toy wasn't for you but that is what our 100 Night Stand Policy is for! Our customer service team have emailed you regarding your refund, including a discount code as an apology for the long wait. Thank you for your patience and understanding!

Valutata 4 stelle su 5

Customer service wont contact me back

i genuinely love the aesthetics and incentives of this company but i ordered a frankie and a couple more items around 6 days ago and the normal team said it will be around a week for me to get notices about shipping, ive tried emailing the team twice but i still havent gotten back any reply.
I dont have any updates and i cant contact the team pls help.......... i just wanna talk 😭

update: i got notice that shipping IS on its way but still the way the customer service team ghosted me was kinda nerve wrecking

25 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing brand!

I love the educational aspect of your company and engaging members of the public to embrace sexual health and make it become less of a stigma. Always had such a positive experience learning new things and experimenting with products which have helped me tremendously.

6 ottobre 2022
Valutata 5 stelle su 5

Great product and service

Came quickly and discreetly. My boyfriend and I love it for partner use and for individual use. Cleaning spray and lube are also both great and work very well ;)

1 ottobre 2022
Valutata 4 stelle su 5

woah. Um- yes!

Piper is amazing, perfect, smooth and soft the experience with normal has been awesome and I cannot wait to continue using it xx

11 ottobre 2022

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