Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My customer service experience was top notch. Thank you Anna. When i ordered my h7 at the end of December '25, it arrived within 4 days. That was my first good experience. Its been a fun 700+ mil... Leggi di più

Valutata 5 stelle su 5

I want to start out saying how truly great full I am for the help and support I recieved during my troublesome times. The support team at isinwheel delivered not only prompt solutions to my inquiries,... Leggi di più

Valutata 5 stelle su 5

Isinwheel CS department is to notch!! A part was sent from them and stalled in shipping. Isinwheel locked into it found out customs lost it. And isinwheel sent a new part different shipping company an... Leggi di più

Valutata 5 stelle su 5

They have been good for their customer service, Replied promptly. Came to an agreement. I am satisfied with their service. Review no. 2 --- They were great in communicating back and forth with me... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

210 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best customer support team ever!!!

Best customer support team ever!!!! I had an issue with my new scooter lights not working. I simply went to my Isinwheel app and texted the team and told them my problem in detail. A technician replied back and even gave me instructions on how it might be fixed. After trying the steps I still had no luck. They simply sent me a new set of lights for free no questions asked. I was able to plug them in and presto!!!! Perfection!!!! Thanks to Isinwheel's customer support team and technicians for an outstanding job in handling my situation as they did.
Customer for life, Ryan Compton, Temple, Texas.

17 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Delivery

Tracking my deliveries of my 2 bikes was very easy. Wanted to know when the would ship and customer service respond the next few hours to my email. Excellent service

24 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

U7, U8 Isinwheel

Got 2 e-bikes from Isinwheel. Very great products and excellent customer service. Highly recommend it if you decide to have a nice ride.

1 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Reliable work transportation

I'm able to make a 15 mile commute to and from my workplace so a 30 mile trip everyday and still have battery left over to have a little fun. I really like this e-bike and I have advertised it as much as I can to all of my friends to tell them to get one to save them some gas money!!

22 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I didn’t realize how well made…

I didn’t realize how well made Isinwheel s10Max was until I had to ride it back and forth to work every day. 7 miles there and 7 miles back. 25 minute ride each way. 14 miles every day. S10Max has not let me down!
I live in the Nevada Desert and I’m a tough guy, who lives in a tough climate. So I put the s10Max through rigorous conditions. And to my surprise the s10Max takes a licking and keeps on ticking! It is very,very well made like a Swiss Army knife. As long as I keep it clean and fully charge it runs like a Duracell Battery. On the Road or in the Desert you can always count on the Isinwheel s10Max

5 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Great Product, But Customer Service Needs Serious Improvement

I’ve been a customer of isinwheel for a while now and have actually owned two boards. The product itself is great and I really enjoyed using it. However, the customer service experience has been frustrating. When my second board was damaged, I reached out for support and ended up going back and forth between representatives without getting clear answers. Even after calling, it felt like there was a disconnect between the customer service agents and whoever makes the final decisions. The emails I received were confusing and didn’t offer real solutions.

I understand that some damage may not be covered under warranty, but the communication could be much clearer, more consistent, and more supportive. I really like the product, but the customer service needs improvement.

8 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

V10 very well built

First of all Lightning fast shipping, 3 days CA to WA at the door. Quality construction, im 210# rider, ive got over 100 miles on it. Hard riding, hard carving, high speed, hard braking. I feel like I've been rough on it but its still like new, even the tread on tires holding up. I love it so much I bought a second one to put PU street wheels on. 2 V10's for around the price i was going to pay elsewhere. Great Eboard isinwheel!

23 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I just have to leave a big THANK YOU to…

I just have to leave a big THANK YOU to the support team that solve my issue so fast in a matter of 3 days I'm now waiting for my battery keys to be delivered. So fast so easy and amazing experience. 100% recommend isinwheel electric bikes to firends and people I know.

6 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I love my h7pro

I love my h7pro
The scooter itself is big enough for bigger sized body’s
I’m 6’2 and have no problem zipping around on this scooter!

6 novembre 2025
Non scritta su invito

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