Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... Leggi di più
L'azienda ha risposto
Looking for some apothecary style handles to upcycle a wooden tv stand. Came across Ironmongery Plus. Good price. Quality item. Quickly despatched. Highly recommended
L'azienda ha risposto
Easy ordering. Helpful when rang to co firm delivery date. Arrived well packaged and on the day.
Dettagli dell'azienda
Scritti dall'azienda
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Informazioni di contatto
Unit 20, Inchwood Park , EH48 2FY, Bathgate, Regno Unito
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4,8
Eccellente
556 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
First rate experience
Excellent communication and service together with prompt delivery. I would definitely use them again.
17 luglio 2026
Risposta di Ironmongery Plus Ltd
Hi Mr. Done, we are really pleased that you found our service to your satisfaction, and we look forward to welcoming you back!
Best regards, Ironmongery Plus
Excellent service
17 luglio 2026
Risposta di Ironmongery Plus Ltd
Thank you for your review!
Best regards, Ironmongery Plus
Wilde range of kitchen cupboard handles…
Wilde range of kitchen cupboard handles which I was seeking with helpful staff and prompt sourcing of the handles chosen.
17 luglio 2026
Risposta di Ironmongery Plus Ltd
Hi Alec, thank you for your review, and your business! We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
Update: excellent service & delivery
Prompt despatch and delivery. Note that my previous version of this review was erroneously attributed to ironmongeryplus rather than the site I meant to review (there are a lot of ironmongery[whatever] sites out there. Apologies there to ironmongeryplus: their service was excellent.
15 luglio 2026
Risposta di Ironmongery Plus Ltd
Dear Richard,
Thank you for your feedback. We would like to clarify the timeline of your order to ensure all details are accurate. Our records show that your order was placed on the 15th at 16:30 with our 2–3 day delivery service (costing £6.95). The package was successfully delivered on the 17th at 13:37, fulfilling the service within two days. We pride ourselves on providing excellent customer service, a standard reflected in our highly rated Trustpilot profile. Given that your delivery arrived ahead of schedule, we kindly ask if you would consider reviewing your three-star rating and comments. Thank you for your time and your business
Best regards,
Andrew Mckenna
Excellent service
Excellent service. Quick dispatch. customer support and communication first class.
Highly recommend
26 giugno 2026
Risposta di Ironmongery Plus Ltd
Hi Barrie, thank you for taking the time to post your review, we really do appreciate it. And, thank you for your recommendation!
Best regards, Ironmongery Plus
Looking for some apothecary style…
Looking for some apothecary style handles to upcycle a wooden tv stand. Came across Ironmongery Plus. Good price. Quality item. Quickly despatched. Highly recommended
6 luglio 2026
Risposta di Ironmongery Plus Ltd
Hi Richard, thank you for your review, your business and your recommendation.!
We look forward to seeing you again.
Best regards, Ironmongery Plus
Fantastic company and fantastic service
Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery to next free of charge (and chased it up). I couldn't rate him highly enough. And a lovely person to boot! I would recommend them to anyone.
17 luglio 2026
Non scritta su invito
Risposta di Ironmongery Plus Ltd
Hi Charlotte, thank you for taking the time to review us, it is much appreciated!
Providing the best customer service that we possibly can is a key objective for us as a business. We are pleased to hear that we are delivering on that!
Thank you for your recommendation!
Best regards, Ironmongery Plus
Excellent Service, poor delivery
Excellent Service, great product but your delivery agent, Evri, was poor. 5 Stars for ironmongery Plus Ltd; 1 star for the pantomime in getting it to your customer.
10 luglio 2026
Risposta di Ironmongery Plus Ltd
Hi Steve, thanks for taking the time to review us, and for your business!
We will speak to Evri about how this order was delivered, and learn from it
Sorry for any inconvenience this may have caused you.
Best regards, Ironmongery Plus
I had trouble paying and Andrew rang me…
I had trouble paying and Andrew rang me strightback to sort it. thisis the second purchase with these guys and shall continue to use them
15 luglio 2026
Non scritta su invito
Risposta di Ironmongery Plus Ltd
Hi Graham, thank you for your review - it is greatly appreciated!
We like to think that we offer a better service than our competitors. We dislike chatbots and prefer to have real people at the end of the phone.
If you ever have any problems in the future , be it product questions, advice or ordering, please just call us - we are happy to help
We look forward to seeing you again!
Best regards, Ironmongery Plus.
Ordered an dorma kana ts 93 Exactly…
Ordered an dorma kana ts 93 Exactly what was needed and delivered the next day although it said 3 day delivery super fast and will definitely order from them again when the time comes.
7 luglio 2026
Risposta di Ironmongery Plus Ltd
Hi Ryan, thank you for your review, and your business!
Where we can deliver faster, we will - at no extra charge.
We look forward to seeing you again.
Best regards, Ironmongery Plus
Prompt delivery of door handle that…
Prompt delivery of door handle that exactly matched the online description. Good quality product at a good price compared to other companies like for like.
6 luglio 2026
Risposta di Ironmongery Plus Ltd
Hi Gary, thank you very much for taking the time to review us. It really helps us to measure how we are delivering!
It is good to know that our website is providing accurate information, and that we are competitive on quality and price..
Thank you for your business, and we hope to see you again!
Best regards, Ironmongery Plus
Fast and efficient service.
30 giugno 2026
Risposta di Ironmongery Plus Ltd
Hi, Thank you for taking the time to review us. And thank you for your business!
We are happy that you had a good buying experience with us.
Best regards, Ironmongery Plus.
Risposta di Ironmongery Plus Ltd
Hi Tony, I will look into this as quickly as possible! Have you raised this with us over the last 4 weeks. If so whom did to speak to or email?
Best regards,
Jim Edgar - Director. Ironmongery Plus
Hi Tony, I have now spoken to both our sales and warehouse teams.
In summary, I understand that you placed an order for an item sourced from our supplier Hoppe. Unfortunately in this instance, Hoppe did not have the item in stock and there was a lead time of 4 weeks.
You did not wish to keep the item on back-order, so we gave you an immediate refund.
Your initial review "4 week wait for items!!" gives the impression that you ordered an item from us and did not receive it for 4 weeks, and also that we did not communicate with you in the meantime.
When we make a mistake, we put our hands up and accept responsibility, however in this instance we have behaved professionally and promptly.
We believe that this review does not accurately reflect what happened, and we would respectfully ask you to please considering changing your rating.
Best regards,
Jim Edgar - Director. Ironmongery Plus
Quality of the product and delivery…
Quality of the product and delivery time was excellent.
30 giugno 2026
Risposta di Ironmongery Plus Ltd
Dear Mr. Thomas, thank you for taking the time to leave us your review!
We are very pleased that you were happy with our product quality and delivery, and we hope that we might see you again for your next ironmongery requirement.
Best regards, Ironmongery Plus
Risposta di Ironmongery Plus Ltd
Hi Adrian, we are pleased that you had a good buying experience with us.
Thank you for your business!
Best regards, Ironmongery Plus
Product was exactly what I required
Product was exactly what I required, & delivery to home was reasonably quick.
23 giugno 2026
Risposta di Ironmongery Plus Ltd
Hi, many thanks for taking the time to review us. We are pleased that you found everything to your satisfaction.
Best regards, Ironmongery Plus
Risposta di Ironmongery Plus Ltd
Hi, thank you for your review. We are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
Excellent Service
Item ordered and received on time was exactly as advertised. I was kept up to date on the progress of my order and when it was dispatched. I could not ask for anything else with the service received from Ironmongery Plus Ltd and would not hesitate to use them again in the future
29 giugno 2026
Risposta di Ironmongery Plus Ltd
Hi Terry, thank you so much for your review. It really matters to us!
Providing the best customer service that we possibly can is a principal built into our business, and it is good to hear it working in action!
Thank you for your business, and we look forward to seeing you again.
Best regards, Ironmongery Plus
No quibble replacement…
The door knob sent had a manufacturing fault. The response to my feedback was rapid, new doorknob was sent promptly
Excellent service
24 giugno 2026
Risposta di Ironmongery Plus Ltd
Hi Mark, thank you for taking the time to leave us your review - it is important to us.
We are glad that you found our customer service to be prompt and efficient, and we hope to see you again if you need more ironmongery.
Best regards, Ironmongery Plus
Risposta di Ironmongery Plus Ltd
Dear Mr. Walker, thank you for taking the time to leave us your review - it really helps us to know how we are delivering!
We are pleased to hear that our product quality and delivery were to your satisfaction.
Best regards, Ironmongery Plus
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