Ordered a cork background for my vivarium, £50+. Receive an e mail saying it was being packed and they would send a further email with despatch details. Didn't hear anymore for a week. Chased the ord... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I knew exactly what I wanted and chose IR for its great pricing. Website was easy to navigate and item was delivered in good time. Got a nice email from one of the owners thanking me for my first purc... Leggi di più
I placed an order to set up our first vivarium for my daughter's bearded dragon. The items we're posted in excellent time and really well packaged. Sadly, we had an out of box failure of a Uvb li... Leggi di più
We're a budgie charity in the north west & have had a great experiences buying from these guys. We buy our UV bulbs & cork bark products - all great availability on the website, delivery & packaging e... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Unit 10 Clarke Road, NG2 3JJ, Nottingham, Regno Unito
- 0115 8377877
- support@internetreptile.com
- internetreptile.com
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A Star company, huge amount of stock, low prices, quality customer service
You cant beat Internet Reptile, for both value for money and fantastic customer service. I have a rather large Exotics room, with well over 300 reptiles and inverts, I always look to Internet Reptile first when needing supplies. They hold a large range of stock, and are usually the first to offer new products that are released on the market, I am a big Arcadia fan girl, and it seems that Internet Reptile are too, as I always find what i am looking for here.
I have placed numerous orders per year, and I have only ever experienced two deliveries containing damaged products, which was obviously caused by the delivery service, both times replacements with extra's have been posted out either the same or following day after I made contact. Customer service doesn't get any better than this, and you will be far fetched to find their stock at a lower price else where.
Thankyou Internet Reptile, I appreciate you hard work, and so do my wonderful animals.
Extremely easy process
Quick delivery and no problems with the order. Great prices :) put in another order within 2 days of first order after already receiving the first. Great service.
One of the best reptile sites
The website is always easy to navigate and some of the best prices among all the online reptile stores. Everything has always arrived within a few days and always good quality.
Great reptile site…
I would definitely recommend internet reptiles for all your reptile needs the staff are always friendly and helpful and if you have a problem with your order they will always sort it out.The live food always arrives fresh and healthy.
My order got lost but customer service was helpful
I placed an order which got lost and it was hard to reach customer service to discuss the issue. But once I got a reply they were very helpful and offered to either replace the missing order or give me a refund.
Great quality insects
Great quality insects, good price and good customer care. Can recommend.
Great products, prices and communication
Great products. Really good prices and excellent communication. Had no problem when needed to return an item for a refund.
Excellent service
Excellent service. Easy to track my order, quick despatch and great products.
Great service
Great service, quality products and good communication. I would definitely recommend this company.
Best reptile shop!
Absolutely great place to shop for reptile supplies. This is my go to, best prices, great quality items and always good delivery. Look no further but here!
Fantastic company
Fantastic company, great products available for very competitive prices. Their customer service is second to none for any of your problems or query’s. Can’t fault these guys one bit and safe to say the only people I’ll use for my reptile needs. thanks for all your service.
Fantastic company
Fantastic company, ordered from them twice in the last month alone due to their professionalism, not to mention they are the cheapest company around for good products.
One company tried charging me over 200 pounds for a product I got here for 87 same brand, same size etc.
Will continue to use this company no questions
Thermostat never turned up was…
Thermostat never turned up was delivered to a address but god knows where
Several emails regarding this and they don’t respond
Now have to go through my bank
I have been shopping for a few years…
I have been shopping for a few years now and so far no problems with ordering or receiving items , great price s and a good selection.
Love ordering from internet reptile
Love ordering from internet reptile. My go to place to get my reptile items. Prices are unbeaten and delivery is always quick.
Plus I love the reward system and the live food subscription options.
Terrible service
Terrible service. Cabinet was faulty. Has taken over 2 weeks for them to tell us they won't replace as it was user error. This is incorrect. The cabinet was put together following the instructions and is faulty. They are refusing to refund so will be contacting the bank now. The person emailing and on the phone was rude and cocky. This is not how to run a business!
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