Ordered a cork background for my vivarium, £50+. Receive an e mail saying it was being packed and they would send a further email with despatch details. Didn't hear anymore for a week. Chased the ord... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I knew exactly what I wanted and chose IR for its great pricing. Website was easy to navigate and item was delivered in good time. Got a nice email from one of the owners thanking me for my first purc... Leggi di più
I placed an order to set up our first vivarium for my daughter's bearded dragon. The items we're posted in excellent time and really well packaged. Sadly, we had an out of box failure of a Uvb li... Leggi di più
We're a budgie charity in the north west & have had a great experiences buying from these guys. We buy our UV bulbs & cork bark products - all great availability on the website, delivery & packaging e... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Unit 10 Clarke Road, NG2 3JJ, Nottingham, Regno Unito
- 0115 8377877
- support@internetreptile.com
- internetreptile.com
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Great products and as described
Good range of products at a great price. Items well packaged and delivered quickly. Happy to recommend.
Store was excellent, delivery was poor
The vivarium is excellent, unfortunately the delivery company was less than helpful. They gave me two delivery days and failed to deliver it either day, including me having to take time off to be available. They finally managed to deliver on the third promised day. Excellent from the shop perspective, shame about the delivery!
Product not as specified
Product ordered was not as specified(5Kg cork rounds) and was required for new inhabitants that were arriving after specified delivery date. Delivery was late, and with the product not being up to specified standard i had to run down to my local shop to buy required items as internet reptile would not ship out correct items before collecting my parcel which would of taken too long. They offered a 25% discount which was better than nothing, but not enough to cover what i got from the local shop so rather frustrating, if the product arrived as specified i would not of needed anything more.
Stuff delivered as expected …
Stuff delivered as expected and in a decent time. Only negative was that one delivery came by Royal mail,who left it in the designated Safe place,and the rest of the delivery came via DX,who didn't deliver it until a day later.
Otherwise great service,prices, stock etc.
Terrarium 60cm x 45 x 30
Bought for our daughter's leopard geckos, brilliant quality, they'll have so much more room. Ordering and paying online was quick and easy. Will definitely return.
Easy to order
Easy to order, fairly quick delivery and all the bulbs worked. Very happy with my order
Ordered from here fast delivery
Ordered from here fast delivery
Nice and easy to purchase on their website. Very fast delivery
Reliable and good quality
I've been buying my crickets from Internet Reptile for several years. I've never needed to buy from any other store since my first purchase. Crickets are always healthy, lively and well packaged. Happy to recommend the outstanding service of a consistently reliable business!
Great for tarantulas
Ease of use on website
Great enclosures for juvenile tarantula
Definitely recommend as great value
Absolutely amazing
Great place for all lizards needs & advice.
Internet Reptile is a great place not only to find what you need for
your scalies at a good price, but also to get advice. They don't always tell you to go for the more expensive gear, only what suits best, no hard sale.
Highly recommend
I highly recommend Internet Reptile. I buy all my reptile products from here, as they have the best prices but high quality items. Their shipping is fast and packaged well.
Highly recommend 👍👍👍
Very informative website. I have found everything I need for our corn snake.
Very good and fast delivery.
Everything spot on!
Highly recommend 👍👍👍
Terrible customer support
Ordered reptile carpet and received a completely different colour to the one on the website, asked for a refund they told me that colours are given out at random. Asked them to cover postage cost for the return as the item wasn’t as described and they haven’t responded.
Executive post really good bugs
Super quick dispatch and arrived next…
Super quick dispatch and arrived next day which was impressive. Price was competative and in stock which was the reason for trying Internet Reptile - I needed a light unit quick to replace the old unit that stopped working and I can't fault the experience I've had from them - brilliant and they'll now be one of the first places I look when I need reppy supplies. Very impressed and wouldn't hesitate to buy from again.
From placing that initial order to…
From placing that initial order to delivery was first class, very well packaged and delivered so quickly.
Had one small problem when the box was opened and that was the full order was not sent, on contact with customer service this was sorted and the missing items were delivered the next day.
Thank you for the great service, look forward to repeating the order in the future.
Great shopping experience
From finding what I needed, the checkout experience right through to courier delivery, I had a very smooth experience. I ordered a tortoise starter kit in preparation for our incoming Hermann, and the price was really competitive with free shipping because I’d spent over a certain amount. I wouldn’t hesitate to shop from this site again if/when I require further items.
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