Internet Reptile Recensioni 573

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Ordered a cork background for my vivarium, £50+. Receive an e mail saying it was being packed and they would send a further email with despatch details. Didn't hear anymore for a week. Chased the ord... Leggi di più

Valutata 5 stelle su 5

I knew exactly what I wanted and chose IR for its great pricing. Website was easy to navigate and item was delivered in good time. Got a nice email from one of the owners thanking me for my first purc... Leggi di più

Valutata 5 stelle su 5

I placed an order to set up our first vivarium for my daughter's bearded dragon. The items we're posted in excellent time and really well packaged. Sadly, we had an out of box failure of a Uvb li... Leggi di più

Valutata 5 stelle su 5

We're a budgie charity in the north west & have had a great experiences buying from these guys. We buy our UV bulbs & cork bark products - all great availability on the website, delivery & packaging e... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

573 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Store was excellent, delivery was poor

The vivarium is excellent, unfortunately the delivery company was less than helpful. They gave me two delivery days and failed to deliver it either day, including me having to take time off to be available. They finally managed to deliver on the third promised day. Excellent from the shop perspective, shame about the delivery!

11 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Product not as specified

Product ordered was not as specified(5Kg cork rounds) and was required for new inhabitants that were arriving after specified delivery date. Delivery was late, and with the product not being up to specified standard i had to run down to my local shop to buy required items as internet reptile would not ship out correct items before collecting my parcel which would of taken too long. They offered a 25% discount which was better than nothing, but not enough to cover what i got from the local shop so rather frustrating, if the product arrived as specified i would not of needed anything more.

6 dicembre 2024
Non scritta su invito
Valutata 4 stelle su 5

Stuff delivered as expected …

Stuff delivered as expected and in a decent time. Only negative was that one delivery came by Royal mail,who left it in the designated Safe place,and the rest of the delivery came via DX,who didn't deliver it until a day later.
Otherwise great service,prices, stock etc.

4 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Terrarium 60cm x 45 x 30

Bought for our daughter's leopard geckos, brilliant quality, they'll have so much more room. Ordering and paying online was quick and easy. Will definitely return.

26 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Reliable and good quality

I've been buying my crickets from Internet Reptile for several years. I've never needed to buy from any other store since my first purchase. Crickets are always healthy, lively and well packaged. Happy to recommend the outstanding service of a consistently reliable business!

21 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

I highly recommend Internet Reptile. I buy all my reptile products from here, as they have the best prices but high quality items. Their shipping is fast and packaged well.

27 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer support

Ordered reptile carpet and received a completely different colour to the one on the website, asked for a refund they told me that colours are given out at random. Asked them to cover postage cost for the return as the item wasn’t as described and they haven’t responded.

15 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Super quick dispatch and arrived next…

Super quick dispatch and arrived next day which was impressive. Price was competative and in stock which was the reason for trying Internet Reptile - I needed a light unit quick to replace the old unit that stopped working and I can't fault the experience I've had from them - brilliant and they'll now be one of the first places I look when I need reppy supplies. Very impressed and wouldn't hesitate to buy from again.

25 ottobre 2024
Valutata 5 stelle su 5

From placing that initial order to…

From placing that initial order to delivery was first class, very well packaged and delivered so quickly.
Had one small problem when the box was opened and that was the full order was not sent, on contact with customer service this was sorted and the missing items were delivered the next day.
Thank you for the great service, look forward to repeating the order in the future.

28 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great shopping experience

From finding what I needed, the checkout experience right through to courier delivery, I had a very smooth experience. I ordered a tortoise starter kit in preparation for our incoming Hermann, and the price was really competitive with free shipping because I’d spent over a certain amount. I wouldn’t hesitate to shop from this site again if/when I require further items.

20 ottobre 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più