Great customer service quick responses and very helpful staff 10 out of 10 Thank you for all your help support and guidance.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent experience and they provided me with a solution I wasn’t sure was possible. Brilliant support from Sophie, which I’m very grateful for.
L'azienda ha risposto
Very good. Responsive and helpful, communication is clear even once the account exists customer response to questions is polite and fast. Very good company to deal with.
L'azienda ha risposto
It felt daunting at first doing something like this for the first time but it was not as bad as I thought. Communication was good. Everything was explained so well from start to finish. The entire pr... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Launched in early 2024, Interbridge Mortgages is a new and innovative second charge lender. Our team have been working in the UK second charge industry for decades and have a wealth of experience. Interbridge Mortgages’ aim is to help customers find the right financial solution via our network of broker partners. Whether customers need to consolidate debt or make home improvements, Interbridge Mortgages offer a range of second charge mortgage solutions and will always aim to provide best in class customer service.
Informazioni di contatto
CoalHouse, Dumfries Place, CF10 3RJ, Cardiff, Regno Unito
- 029 2254 0482
- customerservice@interbridgemortgages.com
- interbridgemortgages.com
4,9
Eccellente
953 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Interbridge Mortgages
We’re so happy to hear our service impressed. Thank you for your feedback.
Quick and efficient
Introduced through our broker. Smooth process and quick completion. Very good. 👍
5 marzo 2026
Risposta di Interbridge Mortgages
Thanks so much for the positive feedback, we really appreciate you taking the time to post a review.
Having spent 2 months via mortgage key…
Having spent 2 months via mortgage key connor ,having been told right up to the last min things were going well ,my home was valued at 335000which more then met the ltv value for the loan. So spend ages getting all the paperwork needed ,then discustingly the valuer decided to change valuation to 310000 so ment i couldnt have the mortgage .this decicion has ment instead of freeing up my money and life i may have to suffer IVA via step change . It is not acceptable to muck someone about giving false hope .no call has happened from interbridge to explain the situation
7 marzo 2026
Non scritta su invito
Risposta di Interbridge Mortgages
We’re sorry to read about your experience, and appreciate this was not the outcome you were hoping for.
Mortgage applications to Interbridge are submitted via authorised brokers, who manage the application process with their clients directly, including coordinating valuations and providing updates on the progress and next steps of an application.
We understand it can be disappointing when an application does not proceed as expected after time and effort has been invested.
We have shared your feedback with the broker and asked that they reach out to you directly.
Thank you for taking the time to leave feedback and bringing this to our attention.
Risposta di Interbridge Mortgages
Glad to hear our service impressed. Thank you for taking the time to leave us a review Adam.
Risposta di Interbridge Mortgages
Thank you for the positive feedback and taking the time to leave us a review. We're glad to hear you were happy with our service.
Quick and informative service
3 marzo 2026
Risposta di Interbridge Mortgages
Thank you for the positive feedback, great to hear you were happy with our service.
Excellent Service
I applied for a second mortgage with Interbridge and found them to be punctual, responsive, and highly professional. Their customer service has also been excellent.
28 febbraio 2026
Risposta di Interbridge Mortgages
Glad to hear you were happy with your experience with us, Ahmed. Our customer service team will be delighted to hear their service impressed. Thank you for taking the time to leave us a review.
Great service
We were really happy with the quality of service we received. The whole process was smooth and quick. The staff were really helpful.
27 febbraio 2026
Risposta di Interbridge Mortgages
Thank you for the positive feedback Nicola, it's great to hear you were happy with our service and we really appreciate you leaving a review.
Highly recommended
Very professional, very clear and upfront, always keeping us in the loop. Much better than our broker to be honest.
21 febbraio 2026
Risposta di Interbridge Mortgages
Thank you for your feedback. We appreciate you taking the time to leave a review.
Risposta di Interbridge Mortgages
Thank you for the positive feedback. We appreciate you taking the time to leave us a review.
Risposta di Interbridge Mortgages
Happy to hear we could help. Thank you for your comments Lynn.
Risposta di Interbridge Mortgages
Glad to hear you had a positive experience Darren. Thank you for taking the time to leave us a review.
Simple straightforward process
Simple straightforward process, easy to follow guidance, efficiently managed.
27 febbraio 2026
Risposta di Interbridge Mortgages
Delighted to hear our service impressed. Thank you for your feedback David.
Really quick efficient service
Really quick efficient service. Took two weeks from start to releasing of funds. Friendly helpful staff.
26 febbraio 2026
Risposta di Interbridge Mortgages
Thank you for your feedback. We appreciate you taking the time to leave us a review.
Very accomodating to our needs
28 febbraio 2026
Risposta di Interbridge Mortgages
Delighted to hear we were able to help. Thank you for taking the time to leave us a review Matthew.
Risposta di Interbridge Mortgages
Great to hear your experience Nicole. Thank you for taking the time to leave a review.
Dear Sheryl
Dear Sheryl
I want to thank you from the bottom of my heart for outstanding service and support you have given me...
You have been putting up with me for quite a few weeks, which is bloody hard work....
You have jumped over any obstacles with no Problem and always with warm words and smile on your face.... I am pretty sure its not part of your job description 🙃 your knowledge and professionalism it's unbelievable...
You are a massive asset to your company!
And also you are an amazing human being....
If we had more Sheryls on this planet, the world would a better place...
It's been the best service, that i have ever received.
Promise will not go to any more trouble.... xx̌xx
Kind regards and lots of love ❤️
Matylda ( your pain in back side)
17 febbraio 2026
Risposta di Interbridge Mortgages
We're delighted to hear you had such a positive experience from your broker. We’re incredibly proud to work with brokers who go above and beyond to support their clients every step of the way.
Risposta di Interbridge Mortgages
Thank you for the positive feedback Louise, it's great to hear you were happy with our service and we really appreciate you leaving a review.
Risposta di Interbridge Mortgages
Really glad to hear we could help, thank you for your feedback.
Risposta di Interbridge Mortgages
Thanks so much for the positive feedback Francis, we really appreciate you taking the time to post a review.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.