Excellent support from IG We had an issue opening our Pro Shop till and logged the problem through the Help & Support service. The support we received was excellent. The issue was picked up and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Excellent support from IG We had an issue opening our Pro Shop till and logged the problem through the Help & Support service. The support we received was excellent. The issue was picked up and... Leggi di più
L'azienda ha risposto
We wanted some information and advice on part of the system that we don't currently use and Lee was very helpful and informative. Talking us through how it works and sending some slides to share with... Leggi di più
L'azienda ha risposto
I have used IG for the last 8 years. The system is continually improving and overall, is the best system on the market for golf clubs. The integrations are useful and work well. The support team are e... Leggi di più
L'azienda ha risposto
A great software that handles a multitude of administrative tasks, and it's impressive how much is built into the one platform! We do have occasional errors/glitches, which will often be fixed wi... Leggi di più
L'azienda ha risposto
Intelligent Golf is a UK-based golf club management software company that provides cloud-based tools for golf clubs and organisations. Its platform helps clubs manage tee times, competitions, handicapping, memberships, communications, websites and point-of-sale systems in one place. Founded in 2000, Intelligent Golf supports golf clubs in the UK and internationally with software designed to simplify operations and improve the member experience.
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lee Cowell was exceptional in the service and support that he offered me. My queries were professionally dealt with, in a prompt fashion and Lee was all to happy to assist with any other queries. A very professional service from Lee. Thanks for all of your help.

Risposta di intelligentgolf
Duddingston Golf Club have used Intelligent Golf (IG) for approx. 7 years now.
The IG helpdesk have always been very supportive and very helpful any time I have needed them.
Sometimes their telephone lines are busy but the call back option works very well.
My latest call was with Lee, who very quickly understood my issue and explained what the problem was and how to correct it. Easy. Thanks.

Risposta di intelligentgolf
Lee was very efficient in sorting out an IG technical glitch on our tee sheet.

Risposta di intelligentgolf
Harry on Client Support - extremely professional and helpful. He set up our ipad to facilitate business/transactions both in our Halfway House on the golf course and in our restaurant, therefore becoming a remote till for table ordering.
What seemed like a complicated issue was resolved within one phone call with Harry.

Risposta di intelligentgolf
Support from Dilly was great. Much appreciated, prompt service to answer my question. Spot on - many thanks!

Risposta di intelligentgolf
Always on the end of the phone when urgent help is required, Lee in particular provides first class customer service

Risposta di intelligentgolf
I have trusted intelligentgolf since from their early days and I still consider them the best Golf Club IT provider by a long way.
I have experience of many providers over my 30 years in golf club admin and would recommend IG to everyone from Club, County or Tournament Administrators.
This latest experience today was of a very fast and efficient response to a query.
It was resolved and I was also provided with a solution to fix it myself if it ever reoccured.
Thank you Lee Cowell.

Risposta di intelligentgolf
We use IG at our golf club, I often need the support team, every time I ring the team are able to solve my issues and are always very helpful and professional.
As they have grown they have recruited new staff so the service has not faltered.

Risposta di intelligentgolf
Lee Cowell in IG Support was extremely helpful, solved my IT issue and was very professional and pleasant. He is definitely my "Go To" when I have any tech queries.

Risposta di intelligentgolf
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.