insurd Recensioni 

1226
•
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fantastic experience with Insurd. Have being using them for two years now going into the third year. Lauryn Lyons the lady I spoke to was so lovely and got me the best quote and want to thank her.... Leggi di più

Valutata 5 stelle su 5

Having dealt with Ashley Lombard I must say that she went above and beyond her duties and managed to sort out my issues with the underwriters. Once again a big thank you.

Valutata 5 stelle su 5

Honesty and integrity is what business build there foundations to being successful. Having experienced an unfortunate theft of my motor vehicle , left me extremely frustrated and disappointe... Leggi di più

Valutata 5 stelle su 5

In an age where it is decreasingly possible to speak with a genuine human being, where personal service is a dying art, I cannot fault INSURD. I can readily and happily say the customer service is exe... Leggi di più

Dettagli dell'azienda

  1. Broker assicurativo
  2. anche in
  3. Agenzia di assicurazioni auto
  4. Azienda di assicurazioni per camper e roulotte
  5. Azienda di assicurazioni per i proprietari di immobili in affitto
  6. Azienda di assicurazioni per i taxi
  7. Azienda di assicurazioni per la responabilità legale

Informazioni su insurd

Scritti dall'azienda

insurd is a specialist vehicle insurance provider, offering top quality cover at sensible prices.

Established over 50 years and with a technology-driven approach, insurd believes in keeping things quick and simple, backed up by world-class customer support for complete peace of mind.

Taxi insurance
Whichever local authority you're licensed with, we've got you covered. With policies starting from £12.50 a week and low deposit payments, insurd will have you on the road in minutes. Cover available for private hire and public hire.

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or
Find out more

Motorhome and campervan insurance
From pop-top camper vans to fully integrated motorhomes, supported by the UK's biggest and respected insurers, insurd will find you the best cover at the best possible price.

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or
Find out more about motorhome or campervan insurance

Touring caravan insurance
From Pop Tops to 5th Wheeler RV's, insurd will use their panel of trusted insurers to get you the best deal on caravan insurance.

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or
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Van insurance
Cover for anyone who relies on their van for personal or business use. insurd will use their panel of trusted insurers to get you the best deal on van insurance.

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or
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Travel insurance
If you need cover for your travels, insurd offers comprehensive travel cover for your next trip. They don't believe in imposing age limits and will cover almost all pre-existing medical conditions.

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or
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Business insurance
insurd policies don't stop with the above. They offer several commercial products such as Landlord, Fleet, Minibus, Motor Trade, and Public Liability insurance, which includes cover for sole traders, tradesman, builders, barbers, hairdressers, beauty therapists, dog walkers, driving instructors and more.

Personal insurance
In addition to the policies above, insurd also offer Home and Car insurance.

What's more, you're in control. With instant access to the insurd customer portal and app, you can:

  • View and download all your documents
  • Submit a claim
  • Make payments
  • Request changes to your policy

To find out more about insurd, visit us online or if you prefer a friendly voice:

Call

Temporary insurance
insurd also offers short-term insurance cover for the occasions when annual policies don't cover your needs. Cover includes:


If you prefer a friendly voice:

Call


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 39% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(1226)

293 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Recommended

Great service by Ashley. Sorted out my private hire insurance for a good price and got the certificate almost immediately.

26 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Nice service specially Mike

"There was a small mistake with my policy details at first, but the Team Manager, Mike, called me directly and resolved everything instantly. He was incredibly polite and corrected my documents right away. His excellent customer service completely turned my experience around. I am very happy to give a 5-star rating for his amazing help, and I will definitely be renewing my policy here!"

8 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

AVOID!

AVOID!

Gave me a price online which was wonderful had to call to accept qoute waited around 30mins to get through to someone who told me that the price online was a telematics (not mentioned anywhere) and had re run my details to get me an without telematics, when the person got back to me the price had doubled for some reason. Luckily found someone else who actually honours the price that they give.
Definitely do not recommend.

18 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

First motorhome policy

First motorhome policy..so no aquired no claims bonus..good price..quick and easy process..followed up by request for driving licience photos & check my licience code..C1 vehicle..all done in 2 days..good communication

11 luglio 2026
Valutata 5 stelle su 5

Insurance

Hi
I have just renew my taxi insurance with them
Very friendly customer service
Very have with there service and very low price 😀
I will recommend this to all of you guys
Thank you
Kind regards

14 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

I cancelled my insurance just four days…

I cancelled my insurance just four days after taking out the policy, well within the cooling-off period. Despite this, I was charged almost £500 in cancellation fees.

The company told me the charges included "non-refundable insurer fees, time-on-cover charges, and administration fees." However, based on the figures provided, it appears they also retained their full commission. I asked them to provide a detailed written breakdown showing exactly how the £500 was calculated, including each fee and charge, but they have not responded.

The cancellation terms and potential costs were not explained clearly before I agreed to the policy. My experience with customer service was disappointing, as I found the staff rude and unwilling to provide a transparent explanation.

I would advise anyone considering this company to ask for a full written explanation of all cancellation charges before taking out a policy.

4 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Very disappointing experience with…

Very disappointing experience with Insurd. I paid £288 as a deposit for my insurance policy, but after only 4 days I decided to cancel. I was told that cancellation charges applied and that I would only receive around £80 back, meaning almost £200 was taken.

When I asked for the cancellation terms and charges, I was told that these had been explained over the phone, but I was not provided with clear written cancellation terms before agreeing. I believe important information such as cancellation fees and charges should be clearly provided in writing so customers can make an informed decision.

The cancellation process was frustrating, and I found the customer service response unhelpful. Customers should be given full transparency about all fees, including any finance charges, before signing up.

3 agosto 2026
Non scritta su invito
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Risposta di insurd

Thank you for taking the time to share your feedback. We are sorry to hear that you were unhappy with your experience and the fees associated with cancelling your policy.

At Insurd, transparency and clear communication are priorities for us. All key terms, including our cancellation policy, administration fees, and any finance charges, are detailed in our Terms of Business Agreement, which is provided to every customer upon setting up a policy. While our team also highlights key terms during setup calls, we understand how frustrating unexpected charges can feel.

The costs deducted upon cancellation reflect the non-refundable insurer fees, time-on-cover charges calculated by the insurer for the period the policy was active, and our standard administration fees for setting up and cancelling the cover.

We take your feedback regarding clarity and customer service seriously, and we will use it to review how we communicate these details during both setup and cancellation.

If you would like us to review your specific account and provide a full itemised breakdown of the cancellation costs, please reach out directly to our team at hello@insurd.co.uk. We would be glad to discuss this with you further.

Valutata 5 stelle su 5

Great service

Great service, no hassle, saves time and great price too, thanks Matt for sorting out my insurance.

22 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ 5-Star Review for Chloe Spencer

⭐⭐⭐⭐⭐ 5-Star Review for Chloe Spencer – Insured Taxi

I had an outstanding experience with Chloe Spencer at Insured Taxi. From the very beginning, Chloe was professional, friendly, and extremely efficient. She guided me through the entire insurance process, answered all of my questions promptly, and ensured everything was arranged smoothly.

Her excellent communication, attention to detail, and willingness to help made the whole experience straightforward and stress-free. Chloe took the time to understand my requirements and found the right insurance policy for my private hire vehicle.

I am very impressed with the level of customer service I received and would highly recommend Chloe Spencer and the team at Insured Taxi to anyone looking for reliable, professional, and hassle-free taxi insurance.

Thank you, Chloe, for your exceptional service!

29 luglio 2026
Non scritta su invito

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