Insuranceline Recensioni 

635
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Recently following my wife passing, I called insurance line. The gentleman who I spoke with was very kind and accommodating. He made things so much easier. Once I sent all the information required I r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great customer service very happy with my claim staff were helpfully by puting me on the right claim

L'azienda ha risposto

Valutata 5 stelle su 5

I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Compagnia assicurativa
  2. anche in
  3. Agenzia di assicurazioni sulla vita
  4. Assicurazione reddito protetto
  5. Azienda di assicurazioni per funerali
  6. Azienda di assicurazioni per incidenti
  7. Azienda di assicurazioni per l'invalidità

Scritti dall'azienda

Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.

Roy Morgan Customer Satisfaction Award Winners - 2018

Scritti dall'azienda


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

635 recensioni

5 stelle
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Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(635)

25 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Dealing with insuranceline was great…

Dealing with insuranceline was great they were so helpful and so informative,they explained everything so i could understand it,they are fantastic

10 novembre 2025
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Risposta di Insuranceline

Hi Janine, thank you for taking the time to leave such lovely feedback! We're so glad we could make the whole process seamless for you.

Valutata 5 stelle su 5

The whole process was easy to underhand…

The whole process was easy to understand and follow. Previous quotes from other companies was painful

29 ottobre 2025
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Risposta di Insuranceline

Hi there, thank you for taking the time to leave such lovely feedback! We're so glad we could make the whole process seamless for you.

Valutata 5 stelle su 5

Very nice

The person was very nice I spoke to

3 novembre 2025
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Risposta di Insuranceline

Hi Susan, thank you for taking the time to leave such lovely feedback! We'll be sure to pass your kind words along to the team.

Valutata 4 stelle su 5

They were very polite and helpful BUT I…

They were very polite and helpful BUT I wasn’t happy that I lost over $3000 because my policy was cancelled, should have had a phone call NOT SMS messages. Where I live we have been having a lot of issues with NBN the internet and our phone lines.

14 ottobre 2025
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Risposta di Insuranceline

Hi Sue, we're sorry to hear this. Cancelling a policy generally means the coverage will stop from the date the policy is cancelled. No further premium deductions will be made.
Also to keep in mind, there will not be a refund to any premiums paid prior to the cancellation of the policy.
We could like to discuss this feedback with your further, please call our Customer Service team directly on 1300 880 750 or through this online form https://www.insuranceline.com.au/contact-us.

Valutata 5 stelle su 5

Outstanding service

Outstanding service, very patient with us as we made the decision. My wife also has a policy with you, that was the deciding factor.

24 settembre 2025
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Risposta di Insuranceline

Thank you for taking the time so leave such lovely feedback! We'll be sure to pass your kind words along to the team.

Valutata 4 stelle su 5

Insurance line review

Most helpful informative agent .respectful of our needs .very patient and jovial to make the experience easy and enjoyable.

12 settembre 2025
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Risposta di Insuranceline

Thank you for taking the time so leave such lovely feedback, Richard. We'll be sure to pass your kind words along to the team.

Valutata 5 stelle su 5

friendly staff

1 settembre 2025
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Risposta di Insuranceline

Thank you for taking the time to leave this review, Belinda. We'll be sure to pass this along to the team.

Valutata 5 stelle su 5

Sympathetic, caring, efficient company.

I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave me all the information I needed to claim. Once I had the claim form, I supplied the relevant documents & the claim was processed quickly & efficiently. They even sent me a card & flowers. Recommend them unreservedly.

28 luglio 2025
Non scritta su invito
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Risposta di Insuranceline

Thank you for taking the time to leave us a positive review, Peter! We appreciate your kind words and we're so glad we could help during such a difficult time.

Valutata 5 stelle su 5

Superb service

On notifying the company of our mothers passing we received the following day a beautiful bunch of flowers and a condolance card.
The claim against her funeral plan was settled within two days.
An incredible and thoughtful service at a very difficult time, thank you

18 luglio 2025
Non scritta su invito
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Risposta di Insuranceline

Thank you for taking the time to leave us a positive review! We appreciate your kind words.

Valutata 5 stelle su 5

Easy access and completion online

Easy access and completion online. No need for further call back or connection on phone.

4 luglio 2025
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Risposta di Insuranceline

Thank you for taking the time to leave us a positive review, Ariston! We appreciate your kind words.

Valutata 5 stelle su 5

thank you for making things so easy

thank you for making things so easy. It only took me a matter of minutes to make use that we were covered and now I have peace of mind knowing everything will be looked after when the time comes.

24 marzo 2025
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Risposta di Insuranceline

Thank you for taking the time to leave us a positive review, Deborah! We appreciate your kind words.

Valutata 1 stelle su 5

Stay away please

I have been a funeral plan customer since 2003. Recently they were charging me $78 p/m now over the last 2 months, I have been charged $105.45! That is a $27 just whisked out of my bank with no explanation whatsoever. I have paid them over the course of my insurance with them, over $26000 for only a $15000 funeral payout. Do yourselves a favour and never sign up to these legal thieves. I am now to far into my insurance jury to cancel so now they have me by the proverble short and curlys. I feel held to ransom. Stay away please be warned ⚠️

13 marzo 2025
Non scritta su invito
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Risposta di Insuranceline

Hi Leanne, we're very sorry to hear about your experience. Our Customer Care Team would be more than happy to look into this for you. You can contact them on 1300 880 750. Alternatively, if you would like to send us your contact details via private message on Facebook, we will arrange for a member of the team to contact you and discuss your concerns further.

Valutata 5 stelle su 5

Claim and cod emailed Thursday funeral…

Claim and cod emailed Thursday funeral benefit was in my account Friday which allowed me to give my husband a beautiful farewell just as he deserved in the following days I recieved a beautiful bouquet of white flowers I was so impressed with insurance line response and very speedy service I know my kids won’t have a problem when it’s my turn

11 ottobre 2024
Non scritta su invito
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Risposta di Insuranceline

Thank you for taking the time to leave us a positive review, Debbie! We appreciate your kind words and we're so glad we could help during such a difficult time.

Valutata 2 stelle su 5

you guy suck never got the paperwork…

you guy suck never got the paperwork and it sad that no one listens to what you have to say just want to take our money as for the funeral insurance is a rip off pay to much seen a simple funeral is about $4000 i've paid $12.500 for a $10.000 policy now i'm still paying $31 a month. Didn't get the paperwork for that either as long as you take my money

9 ottobre 2024
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Risposta di Insuranceline

Hi Bella, we're very sorry to hear about your experience. Our Customer Care Team would be more than happy to look into this for you. You can contact them on 1300 880 750. Alternatively, if you would like to send us your contact details via Facebook private message, we will arrange for a member of the team to contact you and discuss your concerns further.

Valutata 5 stelle su 5

Just feel great that l am covered

Just feel great that l am covered

27 agosto 2024
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Risposta di Insuranceline

Thank you for taking the time to leave us a positive review! We appreciate your kind words and we're so glad to hear you had a pleasant experience with the team.

Valutata 5 stelle su 5

Love insurance line....

I have been with insurance line for many years now as I have funeral with you. That is why I have decided to do life insurance also. The gentleman that I spoke to was very helpful indeed and polite thank u. So my experience was awesome 👌

16 agosto 2024
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Risposta di Insuranceline

Thank you for taking the time to leave us a positive review, Debra! We appreciate your kind words and we're so glad to hear you had a pleasant experience with the team.

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