I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
L'azienda ha risposto
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Leggi di più
L'azienda ha risposto
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Compagnia assicurativa
- anche in
- Agenzia di assicurazioni
- Azienda di assicurazioni per le imprese
- Azienda di assicurazioni personali
Scritti dall'azienda
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Informazioni di contatto
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Risposta di insurance.com.au
Hi Carmina,
Thank you for the kind review. We are glad to hear you had an easy experience with us.
Risposta di insurance.com.au
Hi there,
Thank you for the great review. At insurance.com.au, we are all about making the service smooth, so we are glad to hear you had that experience.
Prompt service!
13 agosto 2026
Risposta di insurance.com.au
Hi Robert,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
promptness in replying and asking for…
promptness in replying and asking for for what they need
6 agosto 2026
Risposta di insurance.com.au
Hi Agata,
Thank you for your feedback.
Providing clear, timely support is an important part of the service we strive to deliver at insurance.com.au. We're pleased to hear our team was able to assist you.
Very patient
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
16 luglio 2026
Non scritta su invito
Risposta di insurance.com.au
Hi there,
Thank you for your wonderful feedback.
We are pleased to hear our team has been able to support you over the years and make managing your policy as easy as possible. We appreciate your kind words and ongoing support of insurance.com.au.
Risposta di insurance.com.au
Hi Marielle,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
Easy process and great price
Easy process to complete and competitive pricing meant they were the best pick!
10 agosto 2026
Risposta di insurance.com.au
Hi Sarah,
Thank you for your great review. We're pleased to hear that the easy process and competitive pricing made us the right choice for you. We appreciate your support.
Risposta di insurance.com.au
Hi Tony,
Thank you for your great review. We're pleased to hear Winalyn was able to provide the answers and support you needed.
So far all good
3 agosto 2026
Risposta di insurance.com.au
Hi Marie-Claire,
Thank you for the review. We are glad to hear you had a good experience with insurance.com.au.
Risposta di insurance.com.au
Hi Rapiporn,
We’re pleased to know we could be there to support you when you needed us. We really appreciate your feedback.
Very helpful assistant
7 agosto 2026
Risposta di insurance.com.au
Hi Mary,
Thank you for your review. We’re pleased to hear our team was able to assist you and provide the support you needed. We really appreciate you taking the time to share your feedback.
Very easy to make a insurance
6 agosto 2026
Risposta di insurance.com.au
Hi Xuefeng,
Thank you for the great review! We are glad you had an easy experience with insurance.com.au.
The input screen is not very user…
The input screen is not very user friendly. Also, the absence of EFT & Bpay is not acceptable. I had to talk to a customer service officer for several minutes to convince that our company do deal with EFT and Bpay only for payments. we do not use and have Cr or Dr cards in the company name.
6 agosto 2026
Risposta di insurance.com.au
Hi Guna,
Thank you for taking the time to share your feedback.
We're sorry to hear the process wasn't as straightforward as expected. We appreciate your comments and will share them with the relevant team as we continue to improve the customer experience.
Quick Response and excellent commitment
Quick Response, attention to details and commitment
4 agosto 2026
Risposta di insurance.com.au
Hi there, Thank you for your review. We are pleased to hear our team delivered a prompt and attentive service.
Fast and efficient
4 agosto 2026
Risposta di insurance.com.au
Hi there,
Thank you for your review. Providing fast and efficient service is something we strive for, so it's great to hear this was your experience.
Little bit of a convoluted process to…
Little bit of a convoluted process to make a notification regarding a potential complaint and having to work through brokers rather than the insurer though I respect you need adequate details. Solicitor was excellent
4 agosto 2026
Risposta di insurance.com.au
Hi Eric,
Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to hear the solicitor provided excellent support. Your comments have been noted as we continue to review and improve our processes.
Risposta di insurance.com.au
Hi Cynthia,
Thank you for the great review. We are glad you had a good experience with insurance.com.au.
Difficulty renewing
Difficulty renewing. Too many calls to remind me to renew. My other insurance companies (car, home, health) didn’t ’remind’ me with several call. Like I don’t know it’s due/lapsed! My business is with my professional association. Insurance House and a bi-product of that. I clearly can’t renew with insurance.
And it’s expensive! I would have thought that a partnership with my association would offer a better price. I’ll be looking elsewhere next year
29 luglio 2026
Risposta di insurance.com.au
Hi Lydia,
Thank you for taking the time to leave a review.
We are sorry to hear we didn't meet your expectations. Your feedback is important to us, and we'd appreciate the opportunity to better understand your experience. Please contact us on 1300 468 730 or support@insurance.com.au so we can assist you further.
Risposta di insurance.com.au
Hi there,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
Risposta di insurance.com.au
Hi Charles, Thank you for your feedback. We're pleased to hear you found the process efficient and appreciate you taking the time to leave a review.
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