I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
L'azienda ha risposto
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Leggi di più
L'azienda ha risposto
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Compagnia assicurativa
- anche in
- Agenzia di assicurazioni
- Azienda di assicurazioni per le imprese
- Azienda di assicurazioni personali
Scritti dall'azienda
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Informazioni di contatto
Level 2, 696 Bourke Street, 3000, Melbourne, Australia
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Eccellente
2K recensioni
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Le persone hanno visualizzato anche
Josie was very helpful & clearly…
Josie was very helpful & clearly described the process, as I had made a mistake.
10 settembre 2026
Risposta di insurance.com.au
Hi Nena,
Thank you for your kind feedback. We're pleased to hear Jona was able to clearly explain the process and help resolve the issue.
Risposta di insurance.com.au
Hi Xiaolu, Thank you for taking the time to share your feedback. If you would like to discuss this further, please contact us on 1300 468 730 or support@insurance.com.au and our team will be happy to assist.
Service excellence keep it on
4 marzo 2026
Non scritta su invito
Risposta di insurance.com.au
Hi there,
Thank you for the great review. We are glad to hear you had an excellent experience with insurance.com.au.
Staff are Very supportive
Staff are Very supportive and the replies are Very informational.
2 settembre 2026
Risposta di insurance.com.au
Hi Xi,
Thank you for your kind feedback. We strive to provide supportive service and clear responses, so we're pleased to hear this was your experience.
Easy process.
9 settembre 2026
Risposta di insurance.com.au
Hi Katherina,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
not enabling payment by BPay is just…
Not enabling payment by BPay is just arrogant. For small business that do not hold cards in the business name or PayPal it is inconvenient
9 settembre 2026
Risposta di insurance.com.au
Hi Mark,
Thank you for taking the time to share your feedback. We understand that having flexible payment options is important, particularly for small businesses.
While BPAY isn't a standard payment option, we were able to provide an invoice to allow payment via BPAY on this occasion. We appreciate your feedback and will take your comments on board as we continue to review our customer experience.
Risposta di insurance.com.au
Hi there,
Thank you for the review. We are glad to hear you had a positive experience with our customer service team.
Risposta di insurance.com.au
Hi Harry,
Thank you for the great review. We are glad to hear you had an easy experience with insurance.com.au.
Prompt efficient responses
8 settembre 2026
Risposta di insurance.com.au
Hi Pamela,
Thank you for the great review. We are glad you had a prompt experience with insurance.com.au.
Easy and efficient
7 settembre 2026
Risposta di insurance.com.au
Hi Tim,
Thank you for the great review. We are pleased to hear that you had a simple and easy experience with insurance.com.au.
Very smooth operation to professional…
Very smooth operation to professional insurance.
31 agosto 2026
Risposta di insurance.com.au
Hi Dr Kraushaar,
Thank you for your review. We are glad to hear you had a smooth experience with insurance.com.au.
Spam Spam Spam
You instantly started sending me emails for stuff I’m not interested in. When I just spent $300 the night before.
6 settembre 2026
Risposta di insurance.com.au
Hi there,
Thank you for leaving us a review. We're sorry to hear you were frustrated by receiving additional emails so soon after purchasing your insurance.
We do offer a range of insurance products that may be of benefit to our clients, including cyber insurance, which may be worth considering as cyber threats become more common. However, we understand that not every product will be relevant to everyone and appreciate your feedback.
Kind regards,
insurance.com.au
Risposta di insurance.com.au
Hi Richard, Thank you for the great review. We are pleased to hear you had a prompt and professional service with insurance.com.au.
good service
28 agosto 2026
Risposta di insurance.com.au
Hi Konstantine,
Thank you for the great review. We are glad to hear you had a good experience with insurance.com.au.
Easy to deal with
26 agosto 2026
Risposta di insurance.com.au
Hi Russell,
Thank you for the review. We are glad to hear you had an easy experience with insurance.com.au.
Appreciate Hillary going back and forth…
Appreciate Hillary going back and forth about my unique requirements
4 settembre 2026
Risposta di insurance.com.au
Hi Zoe,
Thank you for the lovely review. We are glad to hear that Hillary could assist you with your unique requirements.
Quick and easy to renew professional…
Quick and easy to renew professional insurance. Good communication and got back to me quickly.
28 agosto 2026
Risposta di insurance.com.au
Hi there,
Thank you for the great review. We are glad to hear you had a quick and easy renewal experience with insurance.com.au.
Excellent
The 2 filipina named Hilary and Winalyn who helps me are very nice,friendly and very respectful!They help me a lot!
31 agosto 2026
Risposta di insurance.com.au
Hi Lilibeth,
Thank you for the great review. We are glad to hear you had an excellent customer service experience with Hilary and Winalyn.
Great Online User Interface
Clear easy explanations and guidelines in Online platform… was able to get all sorted online. Thank you so very much. 🌷
2 settembre 2026
Risposta di insurance.com.au
Hi Debbie,
Thank you for the lovely review. We are glad to hear you had a positive experience with insurance.com.au.
Professional service and competitively…
Professional service and competitively priced policies
26 agosto 2026
Risposta di insurance.com.au
Hi Michael,
Thank you for the great review. We are glad to hear you are happy with both our service and prices at insurance.com.au.
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