Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Leggi di più
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Leggi di più
Our purchase was delayed which could have caused problems for us. Instrumart staff were very helpful in finding a solution and communication was great. We were able to use a rental unit until our equ... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Scritti dall'azienda
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Informazioni di contatto
35 Green Mountain Drive, South Burlington, VT 05403, Stati Uniti
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
4,8
Eccellente
2042 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great company to do business with
I was introduced to your company about a year ago.
I have purchased several times different equipment
The deliveries are on time.
People are friendly and know their stuff. Always good recommendations.
Not the best bargain, but I am a firm believer that you get what you paid for.
6 settembre 2024
Reliable automation company
Still, A very reliable company for sourcing of automation products. Price is very competitive and very fast delivery for international orders. Keep coming back for orders.
22 agosto 2024
Not my first purchase from Instrumart
Not my first purchase from Instrumart, definitely won't be my last. These folks are absolutely fantastic to do business with. Always helpful and very responsive!!!
20 agosto 2024
Every person I talk to there is great!
Every person I talk to there is polite, knowledgeable and professional.
9 agosto 2024
Prompt response and updates on orders.
5 agosto 2024
Communication was provided throughout…
Communication was provided throughout keeping us informed of the order status.
1 agosto 2024
Certification Expired
I confirmed with the sales associate that the gauge would have a current certification. The certification that was included was over a year old when the gauge arrived. When I called support, I had to fill out and include multiple forms to send back the gauge that wasn't certified correctly the first time. I needed the gauge right away and now still do not have it to use on our projects.
31 luglio 2024
Risposta di Instrumart
Hi Chris,
Thank you for sharing your experience with us. After reviewing your order I can see that we did in fact send this unit without an updated calibration certificate. This is certainly not our standard practice and we sincerely apologize for this oversight and any inconvenience. These units are reviewed by our application engineers to ensure the proper documentation is included and up to date before they are passed on to our shipping department. Again, we apologize that this did not occur with your order. I understand Shawn Steady gave you a call and was able to make this right for you.
Thank you again for this feedback. Despite this unusual circumstance and the inconvenience it has caused you, we hope that we continue to earn your business in the future.
Take care,
Lindsey Dion
Order Management Team Lead
Good service and easy to place order
Good service and easy to place order. But the 3300 XL 8mm cable I ordered came without the B/N blue info card with the piece of sealing tape on it.
24 luglio 2024
Fast Efficient and Helpful
All of the employees were very helpful and efficient in making sure we got the right product and getting us through the credit application process.
17 luglio 2024
Diligent sales staff saves the day!
Your salesperson took the extra time to research technical details that impacted the final purchase selection and followed up to our purchasing people to make sure the quote was correct.
19 luglio 2024
Great service!
Great service! I received the part in excellent condition and in less than 1 week from order placement.
Thank you very much!
18 luglio 2024
There was a mix-up when we ordered a…
There was a mix-up when we ordered a certain type & model of water meter, & the wrong one was sent. Then when we attempted to remedy the situation, we experienced many complications, much confusion, & much dissatisfaction. At one point Instrumart personnel, even attempted to deny we had purchased the meter from them, we had to prove otherwise
16 luglio 2024
Risposta di Instrumart
Hello Bob,
Thank you for taking the time to share about your recent experience with us. I spoke with a few of our engineers who were working with you and your team. It seems some miscommunication caused the ordering mix-up. Our sincerest apologies for this and for any inconvenience it has caused. I can see that we were able to settle on a solution to resolve this and have a new order in the system. Our Order Management team will keep you informed of the progress and share any updates from the manufacturer as we receive them.
Thank you again for your feedback. We hope that despite any frustrations we can earn your business again in the future.
Take care,
Lindsey Dion
Order Management Team Lead
Once I found the part number that I…
Once I found the part number that I needed, the ordering process was quick and easy.
11 luglio 2024
Friendly service and knowledgeable tech…
Friendly service and knowledgeable tech support! It had been a long time since I had worked with PLCs and the support staff was amazing in helping us get connected.
11 luglio 2024
Great experience
The company made it easy to purchase my product. They shipped it and it arrived on time.
9 luglio 2024
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