This is the second time I have made an order and despite the delivery communication was not the best, I greatly appreciated how the matter was resolved. The logs are of exceptional quality. Thank yo... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We've ordered numerous times and they've always delivered on time. Also, if you have any queries, you can speak to someone!
L'azienda ha risposto
This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Leggi di più
L'azienda ha risposto
Great logs and very efficient delivery, thank you 🙏 May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of lo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di legna da ardere
- Azienda di combustibili solidi
- Fornitore di carbone
- Fornitore di carburante
- Rivendita di legname
- Servizi di riscaldamento e boiler
Scritti dall'azienda
At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.
Next Day Delivery
Scritti dall'azienda
- Need your products quickly?
- Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!
Informazioni di contatto
Stanmore Industrial Estate, UNIT 3, WV15 5HP, Wolverhampton, Regno Unito
- 0121 389 8536
- info@instantlogs.co.uk
- instantlogs.co.uk
Kiln Dried Crates
4,8
Eccellente
305 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent delivery only a few days…
Excellent delivery only a few days driver very helpful. Logs are very good.
11 febbraio 2026
Risposta di InstantLogs
Thank you for taking the time to leave us such a positive review. We really appreciate your comments and the 5 stars you have given us
Excellent prices for quality products…
Excellent prices for quality products with quick delivery, what else do you need xx
15 febbraio 2026
Risposta di InstantLogs
The most perfect review, thank you Lyn. We really appreciate you rating every aspect of the service and products we provide so highly
Risposta di InstantLogs
Thank you Stephen for your 5 star review. It is always good to receive positive feedback and great to know our customer service team kept you informed regarding delivery
Risposta di InstantLogs
Hi Stephen,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our service and the quality of our logs. Your support means a lot to us, and we look forward to serving you again soon.
Warm regards,
The Instant Logs Team
Risposta di InstantLogs
Hi Keith,
Thanks so much for your lovely feedback! We’re really pleased to hear the logs are burning well and giving you a lovely, hot fire. It’s great to know you’re happy with the quality and price.
Best wishes,
The Instant Logs Team
Excellent service
Excellent service
Quick delivery
Good quality wood
Good communication
4 febbraio 2026
Risposta di InstantLogs
Hi SP,
Thanks very much for your kind words! We’re delighted to hear you’re happy with the service, delivery, and quality of the wood. We really appreciate your feedback and your support.
Best wishes,
The Instant Logs Team
Risposta di InstantLogs
Hi Mike,
Thanks for the fantastic feedback! We’re glad our next-day delivery lived up to expectations. It’s great to know you’re happy with the service.
Best wishes,
The Instant Logs Team
Easy to order on line and excellent…
Easy to order on line and excellent next day delivery. Good mixed hardwood selection. Large size variation of logs with unfortunately a few too large for my log burner (possibly my fault at time of ordering). Overall would buy again especially for the prompt delivery.
3 febbraio 2026
Risposta di InstantLogs
Hi Chris,
Thanks so much for your detailed feedback! We’re pleased to hear you found ordering easy and that you’re happy with our next-day delivery and hardwood selection. We appreciate your note about the log sizes, we’ll keep that in mind, and it’s great to know overall you’d buy again.
Best wishes,
The Instant Logs Team
Super Impressed with our mixed bulk…
Super Impressed with our mixed bulk bag. Second time we have ordered this from instant logs. First time was great, the second time was excellent. Great value for money. Burns clean, dry seasoned wood and hot. Next day delivery is a dream and the driver was helpful. Customer service team was a delight when I had a question. This is my go to company for logs.
Bournemouth
13 febbraio 2026
Non scritta su invito
Risposta di InstantLogs
Hi Benjamin,
Thank you so much for your fantastic feedback! We’re thrilled to hear you’re happy with your mixed bulk bag and that your second order was even better than the first. It’s great to know the wood is burning hot and clean, and that our next-day delivery, driver, and customer service hit the mark. We’re delighted to be your go-to company for logs!
Best wishes,
The Instant Logs Team
Easy to order and next day delivery…
Easy to order and next day delivery free excellent
4 febbraio 2026
Risposta di InstantLogs
Hi Stuart,
Thanks for your great feedback! We’re pleased to hear you found ordering easy and enjoyed our free next-day delivery.
Best wishes,
The Instant Logs Team
Delivery driver great
Delivery driver great . I was in the loft and my wife drying her hair. Missed the driver but when I called he came back. However I was looking at the text delivery tracker said item was still in depot, so wasn’t expecting delivery until in transit. Logs were quite a bit longer this time around, good job I’ve got a wide burner it they wouldn’t have fitted. In short still 4/5
28 gennaio 2026
Risposta di InstantLogs
Hi Mrs Turner,
Thank you for your feedback! We’re glad our driver was able to return and that the logs arrived safely. Thanks also for letting us know about the tracker, we’ll look into that to make things clearer in future. It’s great to hear that overall you’re happy with the logs!
Kind regards,
The Instant Logs Team
Easy to order
Easy to order. Delivered as expected. Could have done with delivery time slot on the day, but phoned and asked and return call was immediate. Will use again. Recommended
29 gennaio 2026
Risposta di InstantLogs
Hi Pauline,
Thanks so much for your feedback! We’re glad you found ordering easy and that delivery went smoothly. While we don’t offer standard delivery slots, we do deliver between 9 am and 5 pm, and can offer an AM or PM delivery for an extra charge if you’d like. Next time you order, feel free to give us a call-we’ll talk you through it and help in any way we can.
Best wishes,
The Instant Logs Team
Certainly excellent delivery
Certainly excellent delivery, however I’ve found that some of the logs are too large and although I have a small hand axe splitting them further is not easy.
26 gennaio 2026
Risposta di InstantLogs
Sorry to hear some of the logs were a little too large. We do our very best to ensure our bulk bags have a mixture of sizes to suit most fires/stoves, we can only apologise that some were too large. Please call us before you order again and we will do our very best to find a solution for smaller logs in your next order
10/10 and a Gold Star!
From start to finish a totally excellent service. I spoke to colleagues from InstantLogs and also their haulage company each individual was friendly, helpful and knowledgeable
The delivery driver from JB Wheaton & Sons Ltd was exceptionally helpful and I received a friendly and professional service
The product is of excellent quality at an affordable price and arrived on time despite the adverse weather conditions - they literally are Instant!
Thank you so much - I really appreciated your efficiency
23 gennaio 2026
Risposta di InstantLogs
Love this review, 10/10 and a gold star! Thank you Joanna for your very positive feedback. You rated us as excellent on every single aspect of our service and we very much appreciate you taking the time to review Instant Logs.
Great logs and very efficient delivery
Great logs and very efficient delivery, thank you 🙏
May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of logs on one side being soaked with rain water. Thanks anyway though 😉
17 gennaio 2026
Risposta di InstantLogs
We appreciate your review, thank you. Really pleased to hear the quality of the logs are great and that you received a very efficient delivery. Sorry the covering was damaged during transit, we will feed this back to ensure it does not happen again in the future
Excellent service
From the moment I ordered I had excellent service - from the delightful, friendly lady who reassured me about next day delivery, and then phoned to confirm that my order was on it’s way, to the delivery driver himself who went above and beyond to get my logs where I wanted them - with such good humour; nothing appeared to be too much trouble. That’s not even mentioning the fact that this was the only company I could find that delivered logs so quickly! Thoroughly recommend this company.
16 gennaio 2026
Risposta di InstantLogs
Thank you so much for your amazing review and for sharing such a positive experience. We are so pleased you had excellent service from our customer service team through to the delivery driver. We really appreciate your feedback
Fast and efficient service at a good…
Fast and efficient service at a good price. Delivery driver called ahead to say they were en route and on arrival positioned the bulk bag with a pallet truck exactly where I wanted it. Wood was well packaged in the bag - good selection of logs. Will use again.
11 gennaio 2026
Risposta di InstantLogs
Thank you for leaving us a 5 star review. We look forward to maintaining this level of service and delivering you quality logs again in the future
Quality. I’ve been using this company for a…quality
I’ve been using this company for a number of years because the service is great and the wood is a quality product, and I will continue to use Instant Logs for as long as they continue to keep up the quality.
11 gennaio 2026
Risposta di InstantLogs
Hi Stephen, thank you so much for your glowing 5 star review. We pride ourselves on providing great customer service and quality products. We look forward to seeing you again soon
Delivered promptly and easy to store
9 gennaio 2026
Risposta di InstantLogs
Thank you Tom for your 4 star review. We are always looking for ways to improve so it would be helpful if you are able to let us know what we could do to achieve a 5 star review
Risposta di InstantLogs
Thank you for you 5 star review. We really appreciate your positive feedback and look forward to seeing you again soon
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.