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InstantLogs Recensioni 

305
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

This is the second time I have made an order and despite the delivery communication was not the best, I greatly appreciated how the matter was resolved. The logs are of exceptional quality. Thank yo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've ordered numerous times and they've always delivered on time. Also, if you have any queries, you can speak to someone!

L'azienda ha risposto

Valutata 5 stelle su 5

This is a great company, the only one I know that delivers high quality kiln dried logs for log burners normally the next business day. Other companies I've tried all take weeks usually. The couriers... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great logs and very efficient delivery, thank you 🙏 May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of lo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di legna da ardere
  2. Azienda di combustibili solidi
  3. Fornitore di carbone
  4. Fornitore di carburante
  5. Rivendita di legname
  6. Servizi di riscaldamento e boiler

Scritti dall'azienda

At Instant Logs, we are proud to be a trusted supplier of high-quality firewood logs, wood pellets, and briquettes across the UK. We are Ready to Burn approved, ensuring that all our products meet stringent quality standards for efficiency and environmental responsibility. Where applicable, we also offer FSC-certified products, demonstrating our commitment to sustainability and responsible sourcing. Our range includes low-moisture kiln-dried logs, which provide superior burning performance with reduced emissions. We supply firewood logs in a variety of hardwoods, including ash, birch, oak, and hornbeam, ensuring we cater to different preferences and heating needs. For added convenience, we offer our products in various formats, including bulk bags, nets of wood, and heat logs such as Shimada and Pini Kay. In addition to firewood logs, we provide premium wood pellets and briquettes, perfect for biomass boilers and wood-burning stoves, offering long-lasting heat and high efficiency. Whether you're looking for bulk orders or more convenient packaging, we ensure fast and reliable delivery to keep your home warm all year round. At Instant Logs, we pride ourselves on exceptional customer service and the quality of our products. We strive to offer the best heating solutions, whether you're after heat logs, briquettes, or wood pellets, with sustainability at the heart of everything we do. Choose Instant Logs for reliable, eco-friendly fuel.

Next Day Delivery

Scritti dall'azienda

Need your products quickly?
Need your firewood logs, wood pellets, or briquettes fast? At Instant Logs, we offer a reliable next-day delivery service, perfect for when you need high-quality fuel in a hurry. Whether it's a bulk order of logs or a few nets for convenience, we ensure your products arrive quickly so you're never left out in the cold. Trust us for fast, efficient delivery when you need it most!

Informazioni di contatto

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Kiln Dried Crates

View our selection of Kiln Dried Firewood Crates

4,8

Eccellente

TrustScore 5 su 5

305 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(305)

155 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent delivery only a few days…

Excellent delivery only a few days driver very helpful. Logs are very good.

11 febbraio 2026
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Risposta di InstantLogs

Thank you for taking the time to leave us such a positive review. We really appreciate your comments and the 5 stars you have given us

Valutata 5 stelle su 5

Excellent prices for quality products…

Excellent prices for quality products with quick delivery, what else do you need xx

15 febbraio 2026
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Risposta di InstantLogs

The most perfect review, thank you Lyn. We really appreciate you rating every aspect of the service and products we provide so highly

Valutata 5 stelle su 5

Keep me informed all the way

Keep me informed all the way. Delivered when promised

13 febbraio 2026
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Risposta di InstantLogs

Thank you Stephen for your 5 star review. It is always good to receive positive feedback and great to know our customer service team kept you informed regarding delivery

Valutata 5 stelle su 5

Great service and quality of logs

Great service and quality of logs

12 febbraio 2026
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Risposta di InstantLogs

Hi Stephen,

Thank you so much for your kind words! We’re thrilled to hear you’re happy with both our service and the quality of our logs. Your support means a lot to us, and we look forward to serving you again soon.

Warm regards,
The Instant Logs Team

Valutata 5 stelle su 5

Great logs

Great logs, great price, burn well and give a great hot fire.

9 febbraio 2026
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Risposta di InstantLogs

Hi Keith,

Thanks so much for your lovely feedback! We’re really pleased to hear the logs are burning well and giving you a lovely, hot fire. It’s great to know you’re happy with the quality and price.

Best wishes,
The Instant Logs Team

Valutata 5 stelle su 5

Excellent service

Excellent service
Quick delivery
Good quality wood
Good communication

4 febbraio 2026
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Risposta di InstantLogs

Hi SP,

Thanks very much for your kind words! We’re delighted to hear you’re happy with the service, delivery, and quality of the wood. We really appreciate your feedback and your support.

Best wishes,
The Instant Logs Team

Valutata 5 stelle su 5

Next day delivery means just that

Next day delivery means just that: great.

3 febbraio 2026
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Risposta di InstantLogs

Hi Mike,

Thanks for the fantastic feedback! We’re glad our next-day delivery lived up to expectations. It’s great to know you’re happy with the service.

Best wishes,
The Instant Logs Team

Valutata 4 stelle su 5

Easy to order on line and excellent…

Easy to order on line and excellent next day delivery. Good mixed hardwood selection. Large size variation of logs with unfortunately a few too large for my log burner (possibly my fault at time of ordering). Overall would buy again especially for the prompt delivery.

3 febbraio 2026
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Risposta di InstantLogs

Hi Chris,

Thanks so much for your detailed feedback! We’re pleased to hear you found ordering easy and that you’re happy with our next-day delivery and hardwood selection. We appreciate your note about the log sizes, we’ll keep that in mind, and it’s great to know overall you’d buy again.

Best wishes,
The Instant Logs Team

Valutata 5 stelle su 5

Super Impressed with our mixed bulk…

Super Impressed with our mixed bulk bag. Second time we have ordered this from instant logs. First time was great, the second time was excellent. Great value for money. Burns clean, dry seasoned wood and hot. Next day delivery is a dream and the driver was helpful. Customer service team was a delight when I had a question. This is my go to company for logs.

Bournemouth

13 febbraio 2026
Non scritta su invito
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Risposta di InstantLogs

Hi Benjamin,

Thank you so much for your fantastic feedback! We’re thrilled to hear you’re happy with your mixed bulk bag and that your second order was even better than the first. It’s great to know the wood is burning hot and clean, and that our next-day delivery, driver, and customer service hit the mark. We’re delighted to be your go-to company for logs!

Best wishes,
The Instant Logs Team

Valutata 5 stelle su 5

Easy to order and next day delivery…

Easy to order and next day delivery free excellent

4 febbraio 2026
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Risposta di InstantLogs

Hi Stuart,

Thanks for your great feedback! We’re pleased to hear you found ordering easy and enjoyed our free next-day delivery.

Best wishes,
The Instant Logs Team

Valutata 4 stelle su 5

Delivery driver great

Delivery driver great . I was in the loft and my wife drying her hair. Missed the driver but when I called he came back. However I was looking at the text delivery tracker said item was still in depot, so wasn’t expecting delivery until in transit. Logs were quite a bit longer this time around, good job I’ve got a wide burner it they wouldn’t have fitted. In short still 4/5

28 gennaio 2026
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Risposta di InstantLogs

Hi Mrs Turner,

Thank you for your feedback! We’re glad our driver was able to return and that the logs arrived safely. Thanks also for letting us know about the tracker, we’ll look into that to make things clearer in future. It’s great to hear that overall you’re happy with the logs!

Kind regards,
The Instant Logs Team

Valutata 5 stelle su 5

Easy to order

Easy to order. Delivered as expected. Could have done with delivery time slot on the day, but phoned and asked and return call was immediate. Will use again. Recommended

29 gennaio 2026
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Risposta di InstantLogs

Hi Pauline,

Thanks so much for your feedback! We’re glad you found ordering easy and that delivery went smoothly. While we don’t offer standard delivery slots, we do deliver between 9 am and 5 pm, and can offer an AM or PM delivery for an extra charge if you’d like. Next time you order, feel free to give us a call-we’ll talk you through it and help in any way we can.

Best wishes,
The Instant Logs Team

Valutata 4 stelle su 5

Certainly excellent delivery

Certainly excellent delivery, however I’ve found that some of the logs are too large and although I have a small hand axe splitting them further is not easy.

26 gennaio 2026
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Risposta di InstantLogs

Sorry to hear some of the logs were a little too large. We do our very best to ensure our bulk bags have a mixture of sizes to suit most fires/stoves, we can only apologise that some were too large. Please call us before you order again and we will do our very best to find a solution for smaller logs in your next order

Valutata 5 stelle su 5

10/10 and a Gold Star!

From start to finish a totally excellent service. I spoke to colleagues from InstantLogs and also their haulage company each individual was friendly, helpful and knowledgeable
The delivery driver from JB Wheaton & Sons Ltd was exceptionally helpful and I received a friendly and professional service
The product is of excellent quality at an affordable price and arrived on time despite the adverse weather conditions - they literally are Instant!
Thank you so much - I really appreciated your efficiency

23 gennaio 2026
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Risposta di InstantLogs

Love this review, 10/10 and a gold star! Thank you Joanna for your very positive feedback. You rated us as excellent on every single aspect of our service and we very much appreciate you taking the time to review Instant Logs.

Valutata 4 stelle su 5

Great logs and very efficient delivery

Great logs and very efficient delivery, thank you 🙏
May not be your fault but despite the cling film wrapping the top sheet had holes in it which allowed rain water through resulting in a lot of logs on one side being soaked with rain water. Thanks anyway though 😉

17 gennaio 2026
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Risposta di InstantLogs

We appreciate your review, thank you. Really pleased to hear the quality of the logs are great and that you received a very efficient delivery. Sorry the covering was damaged during transit, we will feed this back to ensure it does not happen again in the future

Valutata 5 stelle su 5

Excellent service

From the moment I ordered I had excellent service - from the delightful, friendly lady who reassured me about next day delivery, and then phoned to confirm that my order was on it’s way, to the delivery driver himself who went above and beyond to get my logs where I wanted them - with such good humour; nothing appeared to be too much trouble. That’s not even mentioning the fact that this was the only company I could find that delivered logs so quickly! Thoroughly recommend this company.

16 gennaio 2026
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Risposta di InstantLogs

Thank you so much for your amazing review and for sharing such a positive experience. We are so pleased you had excellent service from our customer service team through to the delivery driver. We really appreciate your feedback

Valutata 5 stelle su 5

Fast and efficient service at a good…

Fast and efficient service at a good price. Delivery driver called ahead to say they were en route and on arrival positioned the bulk bag with a pallet truck exactly where I wanted it. Wood was well packaged in the bag - good selection of logs. Will use again.

11 gennaio 2026
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Risposta di InstantLogs

Thank you for leaving us a 5 star review. We look forward to maintaining this level of service and delivering you quality logs again in the future

Valutata 5 stelle su 5

Quality. I’ve been using this company for a…quality

I’ve been using this company for a number of years because the service is great and the wood is a quality product, and I will continue to use Instant Logs for as long as they continue to keep up the quality.

11 gennaio 2026
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Risposta di InstantLogs

Hi Stephen, thank you so much for your glowing 5 star review. We pride ourselves on providing great customer service and quality products. We look forward to seeing you again soon

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