Instant Checkmate Recensioni 447

TrustScore 1.5 su 5

1,6

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Valutata 1 stelle su 5

Needs 0 stars! Needs LAWSUIT! I only wrote to remove a family member from their data base (as she had passed). Many members of my family did also and even provided proof of rights to remove. The infor... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Fraudulent company. I signed up, gave them all of my information including credit card, and they immediately blocked my account. They charged my card, verified all of MY information, and provided NO S... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This was clickbait. During the process checkmate made it seem there was more like bad photos that had to be 18 to view for example. Several times saying profile may be hard to view whats in it. Cli... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Many times I find information is incorrect. Also I think Instant Checkmate should collapse the older (expired) former addresses for NEIGHBOR information. The new format is awkward and gives less infor... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi legali e amministrazione

Scritti dall'azienda

Instant Checkmate is one of the leading public records search tools on the internet, providing instant access to millions of documents. Instant Checkmate’s information is generated by searching public records that include federal, state, and county databases - compiling them all into one report. Users can lookup addresses, phone numbers, social media profiles, driving records, arrest records, and more. Just enter a name and state to start your search.


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

447 recensioni

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Valutata 1 stelle su 5

My data is on the dark web thanks to Instantcheckmate..

Alert Details
Exposed: 01/25/23
Exposed Data : Password: encrypted
Exposed Data : Name: I erased to protect
Description: Your personal information (which could include emails, passwords, names, surnames, and phone numbers) was identified in a data exposure associated with "Instantcheckmate.com." The data was located on the Dark Web in January 2023. Additional Credentials: Phone Number.
Hacker Id: Instantcheckmate.com
I highly suggest everyone stay clear of data broker Instantcheckmate.com due to their data breach. My personal info was exposed on the dark web due directly to Instant checkmate.com. I used this data broker once prior to year 2019. After this data breach, Instant Checkmate.com did not make any effort to inform their clients of the data breach. Why? I surmise most likely to protect their business; past and future. How did I find out my info had been compromised? By the use of my two personal identity protection apps. I purchased these two apps due to a seperate recent incident that fortunately turned out to be only a scare. However, soon after purchasing these identity theft protection apps, the following was revealed regarding my personal info on file at Instantcheckmate.com:
"Exposed Data : Password: encrypted
Exposed Data : Name: I've removed.
Description: Your personal information (which could include emails, passwords, names, surnames, and phone numbers) was identified in a data exposure associated with instantcheckmate.com. The data was located on the Dark Web in January 2023. 4 years had past since Instantcheckmates breach. If I had been informed by InstantCheckmate in year 2019 of their data breach, I would have taken protective measures immediately that may have helped protect my personal identity.
Need I say more? You have been warned. Do business with Instant CheckMate.com, and you risk having your data exposed on the dark web. Yes this could happen at any company on the private, public, or government level. The point I'm making is that instantcheckmate.com failed to inform myself, or any of their clients that they had experienced a data breach in year, or prior to 2019. The US federal government is well aware that local governments, whether it be a large city or a small town sell our personal info to data brokers. These data brokers then sell the information to these so-called "People look-up sites" such as Instant Checkmate.com. I now pay a service to remove my data from data brokers. However, it's just a forever ongoing process. If my data is removed, then the data will once again be sold to a data broker. Thereby my personal data will once again end up on most likely all of the 400 plus "People look-up sites" now in existence. There is some legitimate business theory regarding these "People look-up sites." However, in this digital age, all of our data that appears on these "People look-up sites," is prime to be ultized by data hackers. Through legitimate bills pass by Congress, our US government should shut these data brokers and "people look-up sites." Why? According to LifeLock by Norton TV promotion, the following is revealed:" Every 3 seconds in this country, a person becomes a victim of identity theft." Every 3 seconds! According to statistics, cyber crime such as identify theft is the fastest growing crime in the US. Remember the data breach at Equifax year 2017? It's only going to get worse. These companies that have data breaches sometimes only offer one year of identity protection theft from one of the three credit reporting agencies. These agencies are supposed to protect us, but they, too, can be affected by data breaches, just like Equifax. That doesn't take into consideration the financial and emotional loss of one losing their personal identity. Something that will stay with an affected person for the rest of their lives. I've read that in many cases, one is not always able to obtain a new social security number. We should all as US citizens not be so tied to a number given to us at birth. Especially now living in the digital age. This is another subject that could possibly be solved by Congress passing certain bills to eliminate this problem. Back in the analog days prior to the digital world, we humans survived just fine without all of these "People look-up sites. Plus, there is no concern in regard to the dark web that did not exist. Recall the movie " Terminator" in 1984? Well, considering the information coming out regarding AI (artificial intelligence) nowadays, it appears that the plot is not so far off base after all.

25 gennaio 2023
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Risposta di Instant Checkmate

We are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (800) 222-8985 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at support@instantcheckmate.com and we will try to make this right.
Thank you

Valutata 1 stelle su 5

background check usage

Try to do a background check on some employees. The information came up but no picture and some of it was very vague but you could not pull a report no matter what browser you used so they charge you $37 for nothing that you can’t pull off I was so disappointed and unhappy, I highly recommend do not use this company!!

5 luglio 2023
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Risposta di Instant Checkmate

We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (800) 222-8985, or email us at support@instantcheckmate.com, and we will try to make this right.

Valutata 1 stelle su 5

Freaking ripoff

Freaking ripoff. Paid over 50.00 to find out nothing!!!!!!!!! They scam you into paying more and more fees, and you don’t get any damn information. This should be illegal! What a damn ripoff!!!!!! I will be demanding my money back. May as well have set fire to 50 bucks! Don’t waste your money!!!!!!!

5 luglio 2023
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Risposta di Instant Checkmate

Hello Shanna,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (800) 222-8985, or email us at support@instantcheckmate.com, if there's anything we can do to improve your experience.

Thank you

Valutata 1 stelle su 5

Don't us this service, info I submitted to them ended up on the "dark web"

Don't us this service. I tried to locate a family member from many years ago, but somehow my info ended up on the "dark web". I actually got a warning from a credit protection service indicated my email and pwd on "instantcheckmate" had been compromised.
This is worse than just getting bad info, this is a very questionable, sleazy business. And no, what references were provided for that family member were completely wrong, didn't lead to anyone relevant.
I also find it very telling that the same generic response has been sent to all of the customers who sent in complaints, some of them very serious.

13 giugno 2023
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Risposta di Instant Checkmate

Thank you for your message. You are correct that we unfortunately experienced a data security incident implicating limited account information for customer accounts created before 2019. We were the first ones to provide notice of the incident publicly by posting a statement on our website that you can read here (https://www.instantcheckmate.com/security-incident-alert/?ref=home). As the statement indicates, the disclosed list primarily included names, emails and phone numbers. It did NOT include payment information, means to compromise customer accounts or evidence user activity (such as search histories).
We are treating this matter with the utmost seriousness and urgency and will post new information of interest on our website as it becomes available. We remain committed to looking out for our subscribers’ interest in this, and all matters, involving the security of their information.

Valutata 1 stelle su 5

Scam

Beware! This is, by any definition a scam. It is extremely unfortunate that businesses like this are allowed to operate at all and even worse that government services, at least in California Actually link to this site. In my case I was simply trying to find out if someone I knew had died so I was trying to search public records and ended up on instant checkmate, only to have it go through a whole bunch of BS graphics and buttons you have to click to continue, then charge me $35 and tell me there were no records for this person. This was after, during the phony search process, is listed this person's name with correct middle initial saying that they had found records. Incidentally, the graphics and process it puts you through while you're waiting are exactly the same as truth finder, so it stands to reason they are the same shady company that exists solely to steal people's money.

12 giugno 2023
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Risposta di Instant Checkmate

Hello R. E.,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (800) 222-8985, or email us at support@instantcheckmate.com, if there's anything we can do to improve your experience.

Thank you

Valutata 3 stelle su 5

All went great

I like the fact that when ever there was an issue I could speak to an actual person.

7 maggio 2023
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Risposta di Instant Checkmate

Hello Anniemo,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed speaking with our dedicated Customer Care Team, and we look forward to assisting you again in the future.

Thank you

Valutata 1 stelle su 5

Very inaccurate and vague information

Very inaccurate and vague information. Save your money and skip this site

18 aprile 2023
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Risposta di Instant Checkmate

Hello Thor,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (800) 222-8985, or email us at support@instantcheckmate.com, and we will try to make this right.

Thank you

Valutata 1 stelle su 5

Site unethically sells user data

Site unethically, if not illegally, sells personal information. [To their reply: A Google search of one of my email addresses shows their site listing my full name & other emails. These are not public information or contained in any publicly available data. So the assertion that my emails were obtained in public records is patently false.]

3 aprile 2023
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Risposta di Instant Checkmate

Hello Chester,
Thank you for taking the time to leave us with your feedback. All of our information is gathered from public records, and compiled into a simple to read format for our users. If you would like to read more about how we obtain our information, please feel free to check out this article https://www.instantcheckmate.com/crimewire/post/how-does-instant-checkmate-get-its-information/

Thank you

Valutata 1 stelle su 5

Refuses opt outs, criminal organization

Response to Instant Checkmate:
Did you miss the part that said I HAVE emailed your "support"? It's comical that you pretend like you're going to "make this right" if an email is sent when I HAVE ALREADY BEEN DOING EXACTLY THAT FOR MONTHS. All your "support" team does is either argue or send you to your nonfunctional "suppression tool". You have the worst "support" team I have ever dealt with.
--
Original review:
Owned and operated by peopleconnect.us this is a criminal organization that displays and sells private information and has specifically designed their opt out system to reduce opt outs as much as possible as well as gather and confirm information about you while also forcing you to agree to their terms and privacy policy. They will not allow you to remove your private information that they have no permission to display or sell unless you agree to their terms and privacy policy and also verify a phone number or email address they have on file for you. If you send an email to support they just talk in circles either telling you to go to their ridiculous nonfunctional "suppression tool" or that they can't verify which listing to remove even though you give them the exact information in your listing. In fact, their "support" is so terrible that if you respond to their email to you they act as though it's the first email you've ever sent them. It's clear that the only way to get these criminals to honor opt outs and respect people's privacy is either through a class action lawsuit or to shut the company down entirely.

27 marzo 2023
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Risposta di Instant Checkmate

Hello Rose,
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (800) 222-8985 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) and we will try to make this right. If you would like, please feel free to view our Opt Out page at https://www.instantcheckmate.com/help/remove-information/

Thank you

Valutata 1 stelle su 5

Laughable

I learned a long time ago that all these kind of sites are a scam with pretty inaccurate information but my family member has been missing since 2019 so sometimes when I'm desperate I click on their ad's to see the vague info they have before trying to get you to pay. Well today was one of those days and I clicked. This site has her birthday wrong, all old numbers and addresses and said she her profession was a MERMAID. I never waste my time writing these things but a mermaid? A woman who has been missing since 2019 is a mermaid according to this site.

25 marzo 2023
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Risposta di Instant Checkmate

Hello Carly,
Thank you for taking the time to leave us with your feedback. If your family member has a common name, it is possible that the report you opened belonged to someone else. Given that the report you opened had all different information, it is very likely that it was a different person's report.

Thank you

Valutata 1 stelle su 5

Distorted identities; erroneous character profiles, especially for those with common names

Identifying my contacts with people I never met or spoke with in any way. Yes, I had lived in an apartment with neighbors whose last name may have been the same as mine, but I never met these people as I was involved writing and playing my piano. Other erroneous information about me also I located. As far as my husband, whose first and last names are common, checkmate crossed him not only with a lawyer whose first and last name were the same as my husband’s m, but so much erroneous information was included that I concluded that vip records prior to about 1990 were ignored, perhaps because many agencies do not maintain within reasonable access such old records. Many people and organizations clearly have used the internet to gather vast arrays of files and information that ignores older files in order to gather earnings. Inaccurate, in fact shockingly erroneous information that I witnessed of this background checker is the reason that many people no longer trust the internet.

15 marzo 2023
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Risposta di Instant Checkmate

Hello Michael,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (800) 222-8985, or email us at support@instantcheckmate.com, and we will try to make this right.

Thank you

Valutata 1 stelle su 5

I feel scammed by this company!!!

signed me up to a monthly subscription without making it clear. I thought I was only paying a one off fee. Ended up paying 10 months without realising. I feel scammed. The service was terrible. Poor customer service. Very dodgy company. be careful!

25 febbraio 2023
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Risposta di Instant Checkmate

Hello We,
Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (800) 222-8985, or email us at support@instantcheckmate.com, so we can make this right.

Thank you

Valutata 1 stelle su 5

Avoid this site at all costs

As the victim of identity theft, I have Norton Lifelock and Norton Security - I have just discovered that thanks to Instant Checkmate, with whom I had an account a few years back, my information has been exposed on the Dark Web - SEVERAL TIMES on February 15, 2023 - I have notified them of this and should anything untoward happen, I will sue them from here to all eternity - so be forewarned,

15 febbraio 2023
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Risposta di Instant Checkmate

Hello Jonathan,
Thank you for taking the time to leave us with your feedback. You are correct that we unfortunately experienced a data security incident implicating limited account information for customer accounts created before 2019. We were the first ones to provide notice of the incident publicly by posting a statement on our website that you can read here (https://www.instantcheckmate.com/security-incident-alert/?ref=home). As the statement indicates, the disclosed list primarily included names, emails and phone numbers. It did NOT include payment information, means to compromise customer accounts or evidence user activity (such as search histories).
We are treating this matter with the utmost seriousness and urgency and will post new information of interest on our website as it becomes available. We remain committed to looking out for our subscribers’ interest in this, and all matters, involving the security of their information.

Thank you

Valutata 1 stelle su 5

Doesn't do what they claim to do

No information, you still have to pay for the service. It simply did not supply the information on the individuals I searched. I'll be looking for another background check company.

16 febbraio 2023
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Risposta di Instant Checkmate

Hello Wyatt,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (800) 222-8985, or email us at support@instantcheckmate.com, if there's anything we can do to improve your experience.

Thank you

Valutata 1 stelle su 5

I would not leave any stars but you…

I would not leave any stars but you have to to do a review. This company is a rip off. All I wanted was my military records in which is in their ad and there was not bit of information. I tried calling to no avail, so I left an email to stop my so called 14 day free trial, before they deducted any more money out of my bank account. They said my subscription or membership or whatever they want to call it was canceled, but yet they are still taking money out of my bank account, instead of crediting it back.
Be aware:::::: they are just like any other money making scam companies out there. I wish our government would start coming down on these thieves,,

7 gennaio 2023
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Risposta di Instant Checkmate

Hello,

We appreciate your feedback regarding our billing system. When a user activates their account, they must provide an electronic signature authorizing Instant Checkmate to charge their card as described, including for the automatic renewal of their membership. Our billing details are prominently displayed before a customer decides to sign up for our services, and these terms can also be reviewed at any time in our Terms of Use.


Please feel free to contact our dedicated Customer Care Team at (800) 222-8985, or email us at support@instantcheckmate.com if there's anything we can do to improve your service.

Thank you!

Valutata 5 stelle su 5

GREAT Resource For Stalkers!

There's this woman I like, but she completely ignores me. I Googled her name, and BINGO! Instant Checkmate was there for me. I was able to find out her present and past home addresses, her phone numbers (GREAT!), her family members, age, birthdate, and more. She won't be able to ignore me for long!

This is THE most comprehensive resource I have come across as far as publicly exposing personal information/doxing. Definitely recommended for unstable people looking to gain an edge in the game. :-)

11 gennaio 2023
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Risposta di Instant Checkmate

Hello John,
The use of the Instant Checkmate site as a “Great Resource for Stalkers!” is a use that violates Instant Checkmate's Terms of Use. The Terms of Use at section no. 8 “Restrictions" states in part, that:

“In addition to the above restrictions, the Websites, the Related Services and Materials and the Background information Services may not be used for the following purposes:

To physically or emotionally injure or harm any person or entity (e.g., stalking, harassment, defaming, libeling, threatening providing obscene or indecent materials, fraud, identity theft, and criminal activity).
To promote or provide instructional information about illegal activities or advance physical harm or injury against any group or individual.”

Should you have questions about the use of our products, please contact our dedicated Customer Care Team at (800) 222-8985, or email them at support@instantcheckmate.com so they may best assist you.

Valutata 1 stelle su 5

This is a Joke

This is a Joke. I got constant errors (AW SNAP) trying to download a couple of reports. I had to constantly start over. I did a report on myself to see how reliable their information was. Wow, There was 5 times more wrong information on me than there was correct.
There were at least 10 different names that I have never heard of, that said were my associates! They even had a few of my previous addresses in states I have never been to. It is hard to have a previous address in a state I have never even visited!
One part of the website that works very precisely and quickly, the part that charges your credit card.
They made sure that works.

11 gennaio 2023
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Risposta di Instant Checkmate

Hello,

We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data.

We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (800) 222-8985, or email us at support@instantcheckmate.com, and we will try to make this right.

Thank you

Valutata 2 stelle su 5

I was disappointed in their lack of…

I was disappointed in their lack of compliance with CCPA. When I requested access to my data, they sent me a .json file that wasn’t formatted for readability, and only contained my browsing data for one visit in early December. Surely they can’t believe that information meets the standard for CCPA? In addition, when I went to LinkedIn to see information on the company, there’s a profile of the owner of Instant Checkmate, with the name Channing Checkmate that uses a stock photo of a smiling man in a suit.

7 gennaio 2023
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Valutata 1 stelle su 5

This is just another example of a scam

This is just another example of a scam. Available information is sparse and at best stale.

4 gennaio 2023
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Risposta di Instant Checkmate

Hello,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (800) 222-8985, or email us at support@instantcheckmate.com, and we will try to make this right.

Thank you

Valutata 5 stelle su 5

There are obviously limitations with…

There are obviously limitations with any search through any outfit but that doesn't make all services the same. The customer service was helpful. My experience overall was positive.

15 dicembre 2022
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Risposta di Instant Checkmate

Hello JL,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience with us, as well as with our dedicated Customer Care Team. We look forward to assisting you again in the future!

Thank you,
Instant Checkmate Support

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