Instant Checkmate Recensioni 447

TrustScore 1.5 su 5

1,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Needs 0 stars! Needs LAWSUIT! I only wrote to remove a family member from their data base (as she had passed). Many members of my family did also and even provided proof of rights to remove. The infor... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Fraudulent company. I signed up, gave them all of my information including credit card, and they immediately blocked my account. They charged my card, verified all of MY information, and provided NO S... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This was clickbait. During the process checkmate made it seem there was more like bad photos that had to be 18 to view for example. Several times saying profile may be hard to view whats in it. Cli... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Many times I find information is incorrect. Also I think Instant Checkmate should collapse the older (expired) former addresses for NEIGHBOR information. The new format is awkward and gives less infor... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi legali e amministrazione

Scritti dall'azienda

Instant Checkmate is one of the leading public records search tools on the internet, providing instant access to millions of documents. Instant Checkmate’s information is generated by searching public records that include federal, state, and county databases - compiling them all into one report. Users can lookup addresses, phone numbers, social media profiles, driving records, arrest records, and more. Just enter a name and state to start your search.


Informazioni di contatto

1,6

Pessimo

TrustScore 1.5 su 5

447 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 1 stelle su 5

We reported into the authorities Better Business Bureau, and Attorney General intentionally leaving my data up after informed to remove

Intentionally leaving my data up, susceptible and culpable for legal action I will be reporting to the police the Attorney General and better disappear for this companies, illegal activity to continuously publishing my data after I have been told to them that it must cease and stop due to threats and concerning criminal activity. They are capable for actions and this is absolutely disgusting how this company is electric conduct business

4 giugno 2025
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Risposta di Instant Checkmate

Hello Kevin,

We’re very sorry to hear about your concerns and understand how distressing this situation must be. At Instant Checkmate, we take all privacy-related matters seriously and are committed to complying with applicable laws and regulations.

We want to assist you as quickly and thoroughly as possible. To do so, we kindly ask that you contact our Customer Support team directly so we can locate your request and take appropriate action. You can reach us at 877-564-3003 or by email at support@instantcheckmate.com. Our team is available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time), excluding holidays.

Thank you again for bringing this to our attention. We hope to resolve this matter to your satisfaction as soon as possible.

Sincerely,
Instant Checkmate Customer Support Team

Valutata 1 stelle su 5

fake

if I could give 0 stars I would. doesn't allow you to access the information but makes you pay & input almost all of yours. scam site.

7 maggio 2025
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Risposta di Instant Checkmate

Hello Shaylin,

Thank you for your review! We value your feedback and want to ensure we address any issues you’ve encountered.

We’re sorry to hear about your frustration. Instant Checkmate is a paid subscription service that provides access to public records, which requires account creation and payment to retrieve and display the full report details. This is clearly disclosed during the signup process to ensure transparency.

We apologize for any difficulty you had in finding the information you needed. While we strive to keep our reports as current and comprehensive as possible, there are times when data may not be fully accurate or complete due to the nature of public records and limitations of our data sources. We encourage you to use our reports as a starting point for your own due diligence and hope they serve that purpose for you.

To access your account, please ensure you're logging in with the same email and password used at registration. If you're having trouble, you can click “Forgot My Password” on the login page or contact us for direct assistance.

We’ve also sent you an email with a direct link and instructions to help you access your account. If you have any additional questions or need support, please reach out to our Customer Support team at 877-564-3003 or email us at support@instantcheckmate.com. We’re here to help and are committed to providing you with the best possible experience. We are available to assist you during regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific time (10:00 a.m. to 7:00 p.m. Eastern time), Monday - Friday.

Sincerely,
Instant Checkmate Support Team

Valutata 1 stelle su 5

I tried using this app and it didn't…

I tried using this app and it didn't work so I cancel it and they are still charging me for it every month I call and they say they will take care of it yet the keep charging me ,it's a scam I recommend that you never use this app.

4 aprile 2025
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Risposta di Instant Checkmate

Thank you for taking the time to share your concerns. We’re genuinely sorry to hear about your experience, and we completely understand how upsetting it can be to feel like your cancellation request hasn’t been honored—especially after reaching out to support.

Based on our previous correspondence with you, we were able to locate your Instant Checkmate account and can confirm that it was successfully canceled. No additional charges have been made to that account since the cancellation date.

However, we did identify an active OmniWatch account, which is a separate service affiliated with Instant Checkmate. OmniWatch offers identity protection and credit monitoring services, and it operates under its own billing and customer support system.

We strongly recommend reaching out to OmniWatch directly at 877-892-8249 or by emailing support@omniwatch.com. Their team is available Monday through Friday, 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET) and will be happy to assist in reviewing the account and resolving any issues.

We’ve also reached out to you directly via email to continue assisting you further. If you have any additional questions or need more clarification, please feel free to reply to that message.

You’re always welcome to reach our Instant Checkmate support team at 877-564-3003 or by emailing support@instantcheckmate.com. We’re here to help and want to make sure you feel fully supported.

Sincerely,
Instant Checkmate Support Team

Valutata 1 stelle su 5

Hidden Subscriptions - No empathy for their victims

Highly disapointed with our experience. My father is an older gentleman and somehow signed up for a subscription for this without meaning to. He was simply looking for photos of one of his cousins who had recently passed away. He never received any reports but has been charged for 3 months of reports and another fee for a subscription for downloads. Another example of a company trying to slip in monthly subscription costs and in this case two of them! We called and pleaded for them to refund the charges and the agent stated this was their company policy and that they did not make allowances, they would only refund the charges from this last cycle. We asked to speak with a manager and she said again we would get the same answer. Not making it very clear that someone is signing up for a subscription is a sad and deceitful practice that has become way to common in todays world. Not making allowances or showing compassion for those who are no longer in the workforce and trying to enjoy their retirement on their set incomes really just speaks volumes. Maybe instant checkmate provides a good service for some people, I can't speak to that but their lack of compassion and lack of desire to do the right thing (or maybe they just don't know that is)....I certaintly would not want anything to do with them and will not support their business in any way.

2 aprile 2025
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Risposta di Instant Checkmate

Hi Liz,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your father's experience, and we completely understand how upsetting unexpected charges can be—especially for seniors and those on a fixed income. Your concerns are valid, and we appreciate the opportunity to address them.

Instant Checkmate’s subscription model, including any optional features such as downloadable reports, is designed to be transparent. All key terms—like recurring billing details, renewal frequency, and plan options—are clearly displayed during the sign-up process in accordance with consumer protection laws. Customers are required to agree to these terms before completing a purchase, and confirmation emails are sent to outline subscription details.

That said, we never want anyone—especially older adults navigating online services—to feel confused or unsupported. We're truly sorry if your experience left you feeling this way.

We’ve attempted to locate the account based on the information in your review but were unable to do so. We have also reached out to you directly via email to request a few additional details so we can fully investigate and assist you further. We hope to hear back soon so we can help resolve this matter.

If you’d prefer to speak with someone directly, our customer care team is here to help at 877-564-3003 or by email at support@instantcheckmate.com. Our hours are Monday through Friday, 7:00 a.m. to 4:00 p.m. PT (10:00 a.m. to 7:00 p.m. ET) (holiday hours may vary).

Thank you again for your feedback—we truly want to ensure your concerns are addressed with care.

Sincerely,
Instant Checkmate Support Team

Valutata 1 stelle su 5

Aucun respect des lois européennes sur la protection des données

Avis en FRANÇAIS, followed by a review in English:
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(3/29/2025: update in English only)

(4/11/2025: update to the update - these relentless spammers just won't quit. The phony reply to this review (also sent by email) is not applicable to Europeans, the email verification they demand leads you to another tracking site, and their 1-800-service is NOT AVAILABLE OUTSIDE THE U.S. - Unbeliebably horrendous level of "service". Luckily, the French data security org CNIL is already on their case.)

This data harvester pretends to let you opt out easily. That is a LIE! You can only do so for an email address, but not by name. They stole my data that were produced when buying a cell phone in the U.S. in 2007 - but I am a European citizen living in France! Shows you (a) the "accuracy" of their database, and (b) how the hack am I supposed to remember what long-since-dead email I provided 18 years ago! And now *I* should go through the trouble of calling their 1-800 number (which is NOT tollfree for me!) at THEIR business hours? What kind of crappy "customer service" is that? Their phony, prefab reply to my review is just indicative of the kind of dubious outfit Instant Checkmate is. And now they keep pushing and pushing for my full and current information. The French data protection watchdog CNIL is informed and Instant Checkmate may look forward to a hefty fine.
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Encore une entreprise américaine méprisable de collecte de données qui publie des informations personnelles en ligne sans consentement. Je n’ai jamais été intéressé par leurs services, j’ai simplement découvert en cherchant mon nom sur Google que et mon nom et mes données y figuraient sans mon consentement. Peu leur importe que la personne soit protégée par les lois européennes sur la protection des données ou non. La fonctionnalité de désinscription ou de suppression des données est délibérément obscurcie et, même en réussissant à la trouver, le lien de "confirmation" vous redirige vers UN AUTRE site de suivi. Les demandes de suppression d'un nom et des données associées sont ignorées ; on ne peut "supprimer" qu'une adresse e-mail spécifique. Des escrocs, comme tous ces collecteurs de données qui pratiquent l'arnaque et le spam.
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Another despicable American data harvesting company who is publishing personal information online without the person's consent. I never was interested in their services, I just happened to Google my name and found both my name and personal data included without my consent. They can't be bothered if the person is protected by European data privacy laws or not. The opt-out or data suppression functionality is deliberately obfuscated and even if working one's way through it, the "confirmation" link takes you through ANOTHER tracking site. Requests to delete a name and associated data are ignored, you can only "delete" a specific email address. Crooks all around, like all those scamming and spamming data harvesters.

27 marzo 2025
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Risposta di Instant Checkmate

Thank you again for sharing your concerns. We understand how frustrating it can be to see your personal information appear online—especially when you're unsure where it originated. Please know that we take your privacy seriously and are committed to helping you resolve this as smoothly as possible.

After reviewing your recent email and all related correspondence, we were able to locate and remove both reports in accordance with your request. You should no longer see your information available on our site.

We suggest clearing the cache on the device you used for the search to ensure the link is removed from your device. If your information still appears after clearing the cache, please contact our support team with a screenshot and the URL of the specific details you’d like removed so we can take another look.

If you need further assistance, please don’t hesitate to contact our support team at 877-564-3003 or email us at support@instantcheckmate.com. We’re available Monday through Friday, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary.)

We appreciate your feedback and the opportunity to assist.

Valutata 1 stelle su 5

Do Not Recommend Instant Checkmate

I trust Trustpilot and Reviewers and try to always look before I leap. I failed to do it with Inst. Checkmate. After filling out Checkmate's form then paying, the page froze. I called for assistance but our conversation veered to being unexpectedly asked if I would make a police report based on their information. My knee-jerk response was, "I don't know." (To dissect my "I don't know" - for weeks have been indecisive if it would be worthwhile to make a police report without evidence. Today I decided rather than continue the hand-wringing, it would be more prudent to have a background check.) He interpreted my "I don't know" to mean I may or might share their report with the police, that I repeatedly denied because of a lack of factual information; that their report has nothing to do with any incident as it relates to me and the report is only to confirm (or deny) my suspicions. It was at that point my request was denied for 72 hours until after their review. (I do believe accents, coupled with the poor phone connection helped cause verbal confusion as I tried to decipher his responses.) In trying to get clarity, my last retort was,"so, if I receive your report and make a "mental determination" based on the contents of your report, it's against your terms and conditions? But that's what your business is based on."
A background check may give me the impetus to further investigate any court case(s) that may exist. Whether there's a satisfactory resolution, I cannot predict but I want to move on. To that end, I look to the Reviewers for honest and reliable recommendations.

11 marzo 2025
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Risposta di Instant Checkmate

Hello Linda,

Thank you for sharing your experience. We sincerely apologize for any confusion or frustration you encountered, as that was never our intention. Our goal is always to provide a smooth and transparent experience, and we regret that this situation was not handled as clearly as it should have been.

To clarify, Instant Checkmate is a public records search service, and our reports are not intended to be used for law enforcement purposes, business-related decisions, or any purposes covered under the Fair Credit Reporting Act (FCRA). It seems that the misunderstanding arose due to the interpretation of how our reports may be used, and I sincerely regret if this was not communicated as clearly as it should have been during your call. Our intention is always to ensure compliance with our terms while also providing helpful and accurate information to our customers.

We have also canceled your account and issued a full refund. We have also reinstated your access, so if you choose to use our service again in the future, you are welcome to do so. Additionally, we have reached out to you via email to confirm this resolution and ensure all your concerns are addressed.

We truly appreciate your feedback and the opportunity to resolve this for you. If there’s anything more we can do, please don’t hesitate to reach out at 877-564-3003 or support@instantcheckmate.com.

Valutata 1 stelle su 5

Scammed

I was hoping to find any information on my grandfather, however, I feeling like I got scammed because I paid $37 for a report that showed NOTHING!

3 marzo 2025
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Risposta di Instant Checkmate

Thank you for sharing your experience. We’re sorry to hear that the report didn’t provide the information you were hoping for. Instant Checkmate compiles public records from various sources, but availability can vary depending on the individual and the records accessible at the time of your search.

We want to ensure you get the most out of your membership. If you reach out to our support team, we’d be happy to assist you with your search, review the information with you, or help with any questions regarding your account. Please don’t hesitate to contact us at 877-564-3003 or support@instantcheckmate.com—we’re here to help!

Valutata 1 stelle su 5

Your links aren't working properly

Your links aren't working properly. No one answered the help line. You have my money and I don't have my report. I guess I'll cancel my subscription tomorrow. I need my copy of a death certificate asap. Very disappointed. After searching the site for Help I came upon the comments page. I wish I would have seen this before spending my money. I am getting text from these people but no one has told me that after requesting a full refund, they will return my money. Beware of this site!

3 febbraio 2025
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Risposta di Instant Checkmate

Hello Pat,

Thank you for sharing your feedback regarding your recent experience with Instant Checkmate. We sincerely apologize for the issues you encountered with our links, the difficulty reaching our support line, and the frustration caused by not receiving the report you were expecting. We understand how important it is to obtain the information you need in a timely manner, and we regret that we did not meet your expectations.

Please note that Instant Checkmate compiles information from publicly available sources, but we do not provide official copies of documents such as death certificates. Official records, such as death certificates, must be obtained directly through government agencies or vital records offices.

At this time, we have not located an account under your information. We invite you to contact our support team as soon as possible so that we can assist you further with addressing your account and resolving your concerns. Our support team is available at 877-564-3003 or by emailing us at support@instantcheckmate.com. We’re here to help during our regular business hours, from 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary).

We’re truly sorry for any inconvenience this experience has caused, and we are committed to improving our services based on customer feedback like yours.

Thank you once again for bringing this matter to our attention.

Best regards,
Instant Checkmate Customer Support
Phone: 877-564-3003
Email: support@instantcheckmate.com
Business Hours: 7:00 a.m. to 4:00 p.m. Pacific Time (10:00 a.m. to 7:00 p.m. Eastern Time) (Holiday hours may vary.)

Valutata 1 stelle su 5

Horrible service - impossible to cancel by phone

Horrible service - do not enroll! Trying to cancel and am caught in AI chatbot and endless phone holds trying days in a row. I am going to cancel my credit card to dump this service!

And they charged my twice-once to access information and then a separate fee to download the files. Rip off!

3 febbraio 2025
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Risposta di Instant Checkmate

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to make the cancellation process as seamless as possible, and we regret any frustration you've encountered.

To ensure your account is canceled promptly, please contact our customer support team at 877-564-3003 or support@instantcheckmate.com. We’re happy to assist and address any billing concerns you may have.

Regarding the charges, we strive to provide full transparency in our pricing and apologize for any confusion. In compliance with applicable laws, all key details—such as billing terms, automatic renewal policies, and any additional fees—are clearly presented before payment information is submitted. Additionally, users must check a box agreeing to these terms before completing their purchase. Some services, like downloading reports, may include optional fees, which are clearly outlined at checkout. We understand how important clarity is, and if you have any concerns about your charges, we’d be happy to review them and work toward a resolution.

We appreciate your feedback and the opportunity to improve your experience. Please reach out so we can assist you further.

Best,
Instant Checkmate Customer Support

Valutata 1 stelle su 5

Stealing My Money

Old subscription. They refuse to cancel as I don't have my long ago debit card replaced numerous times due to fraud, yet they have no problem taking $29.63 out of my account every month. Agent tells me to get those #s from my bank. Hahaha. They don't give you that. Don't trust a background company that can't "find" the people paying them.

28 gennaio 2025
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Risposta di Instant Checkmate

Thank you for your feedback, Denise. We’re sorry to hear about your experience and completely understand how frustrating this situation must be. Our priority is to assist you in resolving this as smoothly as possible.

Since your card has been replaced multiple times, we need additional details to help us accurately locate your account and the charge in question. Information such as an alternate email address, the last charge date, and the amount billed can be helpful in this process. If the charge was processed through PayPal, providing the PayPal transaction details will also help expedite the resolution.

We have reached out to you via email requesting this information so we can quickly locate your account and assist you further. If you have any questions or need additional support, please respond to our email or contact our Customer Care Team at 877-564-3003 or support@instantcheckmate.com.

We sincerely appreciate your patience and the opportunity to address this concern. Please don’t hesitate to reach out if there’s anything else we can do to help.

Best,
Instant Checkmate Customer Support

Valutata 1 stelle su 5

Don't bother

I was concerned reading here that the fee is hidden until right at the end. I had spent about 25 minutes clicking though various prompts where it promised lots of information on a person I was looking for but nothing would take that long, plus it seemed to do the same searches (online social media) multiple times. I am sure it's a scam to get your money and my advice (which is free!) would be not to bother.
Susequent to posting this I was contacted by IC who wanted a reference (I never worked my way to the end of their screens despite 20/25 minutes of trying to get a reference) and my personal contact details! No chance, that data would be who knows where within hours.

28 gennaio 2025
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Risposta di Instant Checkmate

We’re sorry to hear that your experience with Instant Checkmate wasn’t what you expected. Our goal is to provide valuable public records information in a transparent and user-friendly way, and we appreciate your feedback on areas where we can improve.

To clarify, in compliance with applicable laws, all key details, including billing terms and automatic renewal policies, are clearly presented before payment information is submitted. Additionally, each user must check a box agreeing to these terms prior to being charged.

Regarding the search process, our system gathers data from multiple public sources, which can sometimes take time. We strive to provide the most comprehensive and accurate information possible, but we understand that if the process felt repetitive, it could have been frustrating. Your feedback helps us refine our platform to make it more efficient for users like you.

As for our follow-up, we reach out to customers who express concerns to see how we can help. Please rest assured that we do not request personal contact details for any unsolicited purposes. If you have any lingering concerns or need assistance, please reach out to our support team at 877-564-3003 or email us at support@instantcheckmate.com—we’re happy to assist however we can.

We appreciate you sharing your experience and value the opportunity to improve.

Best,
Instant Checkmate Customer Support

Valutata 1 stelle su 5

I wish I came here first

I wish I came here first. Dido to all the 1 star reviews. This company should be shut down.
Useless!

19 gennaio 2025
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Risposta di Instant Checkmate

Thank you for sharing your feedback, Timothy. We are genuinely sorry to hear that your experience with Instant Checkmate did not meet your expectations.

We understand that there may be times when our services do not fully meet expectations, and we truly regret any inconvenience this may have caused. Our goal is to provide a reliable platform for conducting public records searches by compiling information from millions of publicly available sources.

We’re continuously working to improve the quality of our data and the overall experience for our members. If there are specific concerns you encountered or areas where you believe we can do better, we would greatly value your input. Your feedback is crucial in helping us make meaningful improvements.

If you would like to discuss your concerns further or need assistance with your account, please don’t hesitate to reach out to our Customer Support team at 877-564-3003 or via email at support@instantcheckmate.com. Our team is available from 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday.

Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns directly.

Best regards,
Instant Checkmate Customer Support

Valutata 5 stelle su 5

The customer service rocks!!!

The customer service rocks!!!! I spoke to two ladies today about helping me consolidate my membership plans, and they were both so helpful,and kind. Thank you!!!!

3 gennaio 2025
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Risposta di Instant Checkmate

Thank you so much for your wonderful feedback Bethany! We’re so glad to hear that our team was able to assist you with consolidating your membership plans and provide such a positive experience. Your kind words mean a lot to us, and we’ll be sure to pass along your appreciation. If you need anything else in the future, don’t hesitate to reach out. We're always here to help!

Best regards,
Instant Checkmate Customer Support

Valutata 5 stelle su 5

Cancelled my subscription

Cancelled my subscription. My customer service representative made it fast and easy!

3 gennaio 2025
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Risposta di Instant Checkmate

Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you and provide such a positive experience. We truly appreciate your feedback and are grateful for the opportunity to help you. If you need anything else, don’t hesitate to reach out.

Best regards,
Instant Checkmate Customer Support

Valutata 1 stelle su 5

I was able to log in once

I was able to log in once, waste of time and money scam if you ask me!

29 novembre 2024
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Risposta di Instant Checkmate

Greetings, Guadalupe; your feedback concerning the technical issues you encountered while accessing your account is extremely valuable. If you're having trouble accessing your account, here are some useful suggestions to keep in mind:

1. Try refreshing or restarting your browser
2. Make sure your browser is up-to-date
3. Make sure cookies are enabled
4. Be sure to occasionally clear your cache and cookies by visiting your browser history
5. If you are using our services from different devices, I recommend turning off any VPNs or firewalls that could be affecting certain websites

Please make sure you are logged into your account by visiting instantcheckmate.com/login to access your account. Your username will be the email address you used to set up your membership, and the password is the one you selected during account creation. If you can't remember your password, please click the “Forgot My Password” link on the login page or reach out to us for assistance in resetting it manually.

We have confirmed your account was successfully cancelled online, and you will not incur further charges unless a new purchase is initiated from your account. A refund has been processed and returned to the original payment method utilized for enrollment. You may confirm this credit with your financial institution if necessary.

Your satisfaction is our primary goal, and we are here to help you in any way possible. We invite you to contact our Customer Care department at 877-564-3003 or via email at support@instantcheckmate.com with any additional questions or concerns.

Respectfully,

Instant Checkmate Customer Support

Valutata 1 stelle su 5

REALLY I GIVE THEM A BIG ZEROO!O

REALLY I GIVE THEM A BIG ZERO. THE WORST COMPANY IN THE UNITED STATES.

15 novembre 2024
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Risposta di Instant Checkmate

Thank you for taking the time to leave us with your feedback. We value your feedback and would like to learn more about what occurred, please reach out to our dedicated Customer Care Team at (800) 222-8985 or email us at support@instantcheckmate.com so they can better assist you. Thank you

Valutata 1 stelle su 5

I want to retract my previous positive review

I previously wrote a positive review, but recently, I had had multiple attempts to generate reports abort without providing me access to the information I need. It also irritates me that with my sometimes doing multiple searches in a single session, I am obliged to "verify" myself without my ever having logged out of my account, and my multiple complaints about the latter are ignored by what strikes me as a scripted response even with different individuals allegedly signing as the sender.

5 novembre 2024
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Risposta di Instant Checkmate

Thank you for taking the time to leave us with your feedback. If this issue has not been resolved, please reach out to our dedicated Customer Care Team at (800) 222-8985 or email us at support@instantcheckmate.com so they can better assist you. Thank you

Valutata 1 stelle su 5

Scam

i just use it, took my money and blocked me 2 days later, i emailed them to cancel everything, after a long time they agreed, two days later they processed a payment out of my account, i am currently talking to my bank about the issue to take legal actions against them.

also very bad service and wrong informations

simply its a scam

18 settembre 2024
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Risposta di Instant Checkmate

Thank you for taking the time to leave us with your feedback. If this issue has not been resolved, please reach out to our dedicated Customer Care Team at (800) 222-8985 or email us at support@instantcheckmate.com so they can better assist you. Thank you

Valutata 1 stelle su 5

Total waste of money

Total waste of money. I did a search to find out basic information about my uncle's +40 years military service and the report that was generated for $35.00 showed NOTHING.

15 ottobre 2024
Non scritta su invito
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Risposta di Instant Checkmate

Thank you for taking the time to leave us with your feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Thank you for understanding, and we look forward to continuing to assist you in the future!

Valutata 1 stelle su 5

They keep charging you without notice

They keep charging you without notice! And the results were awful. What a scam.

27 settembre 2023
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Risposta di Instant Checkmate

Thank you for taking the time to leave us with your feedback. If you feel that you have been charged in error, please call us at (800) 222-8985, or email us at support@instantcheckmate.com, so we can make this right.

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