Liam Brennan and Charlie Dixon were very professional, friendly and did the job to a high standard. They were very approachable and didnt mind us mentioning concerns or issues we wanted resolving. Alt... Leggi di più
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Freddie and Cody arrived on time and were very personable. They explained what was going to happen and did their job professionally. They tidied up very well considering the nature of the job. W... Leggi di più
Marcus - 103654 Marcus was the consummate professional. He ensured I understood each part of the process and gave an explanation even I could understand! Marcus looked out for me as a customer and pr... Leggi di più
Mr Genner arrived at my property from Innovation Group to erect the decking for access to a drain that has been blocked. He arrived on time and got on with the job. However, Me Genner went way beyond... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Informazioni di contatto
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Regno Unito
- innovation.group
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 67% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Lee and John were amazing
Lee and John were both great at their job. Friendly, easy to talk to and they left the house spotless. Had to dig out a drain area, but replaced it seamlessly.
Matthew was very helpful during a…
Matthew was very helpful during a stressful time. Very thorough. Explained what was wrong. He dealt with our ride neighbour very diplomatically. Excellent.
Once innovation group where engaged…
Once innovation group where engaged things went from bad to sorted first rate workers drove 3 hours from wales worked very hard from 0800 hrs non stop till it was fixed 5star service once engaged by our insurance we knew things would be sorted
There aren’t enough stars to describe…
There aren’t enough stars to describe my experience with Innovation Group. After discovering a shattered sewage pipe under my concrete floor, they turned up within hours of my call. Given that it was right before a Bank Holiday weekend, I was braced for a long wait without a working toilet.
However, James and Stuart were absolute legends - they grafted for several hours, breaking through concrete to reach the old pipe and replace it with a modern UPVC alternative. Not only were they incredibly knowledgeable, but they were also great to chat with. They walked me through the camera footage and explained exactly what had happened beneath the floor, which really put me at ease. I would use this company again in a heartbeat. Massive thanks to the whole team!
Good workers
Callan & James were excellent from start to finish. They were both well mannered and willing to hold a conversation and make nice comments on the home. They commenced their job with due diligence and good communication on what they found.They then carried out the repair required and cleaned up leaving no mess at all, they even swept the garden.
Craig attended solo when his team-mate…
Craig attended solo when his team-mate went sick. As a result he had to dig a nasty hole by hand which meant the job took much longer than scheduled, delaying him for later jobs. Despite the difficult situation, he was polite and communicated at each stage of the process.
Alex and Bill worked extremely hard and…
Alex and Bill worked extremely hard and left the job very tidy afterwards.
Danny and Jason - excellent service
Danny and Jason arrived on time to dig a trial pit today and worked solidly for the time they were here. They answered all my questions about what they were doing and were very polite and helpful. They really delivered an excellent service.
Very good. Danny and Jason came on time and just…
Danny and Jason came on time and just got on with the job. They were polite and friendly.
Very polite and informative.
The drain man was very polite, considerate and informative.
Root Inspection
The team that arrived from Innovation Group were polite, considerate, courteous and informative.
They discussed what there were doing and left the areas they were working on in were left in excellent shape.
Declan & Brendan from Innovation Group…
Declan & Brendan from Innovation Group attended on time and were very professional throughout the visit. They clearly explained the purpose of the geotechnical inspection and what the process would involve, which made everything easy to understand.
They worked efficiently and were respectful of the property, ensuring everything was left in good condition afterwards. Overall, a smooth and reassuring experience during what can otherwise be a stressful insurance process.
Polite, reassuring and efficient service
The operatives were very polite, informative and carried out the work with minimal disruption or fuss.
Josh and ash were brilliant and very…
Josh and ash were brilliant and very professional
Very professional business
Very professional business. Comms were excellent. Two guys turned up and were very polite. Explained what they were going to be doing. Overall experience of innovation group has been excellent to date.
Good service
Alan and James arrived on time, got the job done without fuss and left the site tidy. Very pleased
The two engineers gave an excellent service.
The two engineers gave an excellent service. Straight in to work, after explaining how they would work to resolving my issue. None stop working, no hanging about or looking at phones. Solution explained when problem found and resolved. Really good service given by both Chris and Charlie.
Deep Datum installation
Despite my major ongoing issues with Innovation Group, Bill and Ben arrived on time, were very professional, friendly, and informative about their activity while performing the deep datum install at my house.
They are one of the few positive interactions that I have experienced with Innovation Group.
Great experience from declan and…
Great experience from declan and brendan very polite and happy with whole experience with innovation group so far.
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