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Valutata 4 stelle su 5

We have just had a new heating system installed in our annexe. The system itself we are finding to be preforming extremely well. It heats up incredibly quickly, far quicker than any other heating... Leggi di più

Valutata 5 stelle su 5

A smart looking heating system ,with ease of control via the phone app. Professionally fitted by Jack and Joe ( I've never seen two tidy electrians). Although I'm not looking forward to the cold w... Leggi di più

Valutata 5 stelle su 5

Having this heating system fitted to my elderly mum’s bungalow was definitely the right way to go. The panels are neatly out of the way on the ceiling and we went for a basic remote control for her ev... Leggi di più

Valutata 5 stelle su 5

From first contact my experience has been amazing. We had our old gas hot water and heating system replaced with infrared panels and an Aquaeffecient 6. They arranged a local plumber to remove our o... Leggi di più

Dettagli dell'azienda

  1. Ditta specializzata in riscaldamento

Scritti dall'azienda

Your all-in-one electric heating specialist. All products supplied and fitted.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

54 recensioni

5 stelle
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3 stelle
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4,7

Tutte le recensioni

(54)

24 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Infrared group

Infrared group
I dealt with Michael at infrared group a few months back and cannot thank him and the team enough, I myself struggle with technology and English isn’t my first language I really thought I’d have a few issues but Michael and the team really helped me through everything almost like a step by step guide.
Michael and the team sat down with me and was very patient, I have been using their heaters for while now and can’t express enough how much warmer and cheaper they are, I bought one of their smallest models and cannot believe the difference, I am looking forward to hopefully working with them again as they were a delight to speak to. I myself personally don’t normally review but it would have felt wrong to not give props to these guys for the professionalism and patience they have shown me.
Once again thank you infrared group.

4 marzo 2024
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Risposta di Infrared Group

Hi Jani,

Thank you so much for your heartfelt review! We're truly grateful for your kind words and so pleased to hear that Michael and the team could provide the support and patience you needed. We believe that everyone deserves clear, step-by-step guidance, and it's wonderful to know that we could make the process easy for you.

It’s fantastic that your heater has made such a noticeable difference in both warmth and cost savings! We’d love the opportunity to work with you again in the future, and we’re always here if you need any further assistance.

Thank you again for taking the time to leave this review—it really means a lot to us!

Thanks,
Infrared Group Team

Valutata 5 stelle su 5

I bought again!

I bought my first panel off Infrared Group just over a year ago and since then I have wanted to get the whole house done but it was just finding the time to do so. I thought i would pop into the showroom to look at finishing my house with infrared (the showroom is incredible btw) i got an amazing deal for being a repeat customer and buying a further 6 panels which i could not be more happy with. great service - great after sales care and an all round amazing product! ps i love the photo panel of my dogs. thanks guys!

3 maggio 2024
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Risposta di Infrared Group

Hi Robyn,
Thank you for your amazing review! We're thrilled to hear that you've been so happy with your infrared panels that you decided to complete your whole house with them. It was great to have you visit our showroom, and we're delighted that you loved the experience (and your photo panel of your dogs 🐶)!

We truly appreciate your continued support and are glad we could offer you a great deal as a repeat customer. If you ever need anything, from advice to after-sales support, we’re always here to help.

Thanks again for your kind words and for choosing Infrared Group!

Valutata 5 stelle su 5

Thanks infrared group!!

We are so pleased! Arron from Infrared group came and fitted 4 infrared heating panels in our 2 bed home. One 700w NRG panel on the ceiling in our living room, another in the kitchen, and 2 350w NRG panels in our children’s bedrooms. We are so pleased we decided to choose the infrared route, we didn’t know much about it before speaking with Aaron over the phone, he was so transparent and explained all the options available to us and worked out what wattage we needed to heat our rooms. As soon as the panels are turned on we can feel the heat straight away and we never leave them on for long! Very friendly service and a quick and neat job. Thanks infrared group!!

9 maggio 2024
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Risposta di Infrared Group

Thank you for your fantastic review! We're so happy to hear that you're loving your infrared heating panels and that Aaron was able to guide you through the process with transparency and expertise. It’s great to know that your home is feeling warm and comfortable, and that the instant heat and efficiency of the panels are making a difference for your family.

We truly appreciate your kind words about our service and installation, and if you ever need any further assistance, we're always here to help!

Thanks again for choosing Infrared Group!

Valutata 5 stelle su 5

The panel was slim and lightweight

The panel was slim and lightweight, making it perfect to replace old and broken heaters.

3 giugno 2024
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Risposta di Infrared Group

Thank you for your review! We're glad to hear that you found the panel slim and lightweight, making it a great replacement for your old heaters. Our goal is to provide efficient, space-saving solutions, and it’s great to know it worked well for you.

If you ever need any further assistance, we’re always happy to help!

Valutata 5 stelle su 5

Great product great service had 2 lots…

Great product great service had 2 lots of heaters separate orders
Would recommend

29 aprile 2024
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Risposta di Infrared Group

Thank you for your kind words and for your continued support! We're delighted to hear that you’re happy with both your heaters and our service. Your recommendation means a lot to us!

If you ever need anything in the future, we’re always here to help.

Valutata 5 stelle su 5

Great service from start to finish

Great service from start to finish. I had never heard of infrared heating before. I have explored the option of getting an air source heat pump, but have been put off by hearing many horror stories. After speaking with a specialist at Infrared, they guided me through the alternative options available. Everything was very simple and straight forward and they managed to get my panels installed the following week. I have had the panels in for 2 months now and have already seen my energy bills drop.

I went for ceiling mounted panels and some custom image panels throughout the house. The printing on the panels was amazing and I am looking to place another order on my loft conversion. Thanks again Aaron.

11 aprile 2024
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Risposta di Infrared Group

Hi James,

Such kind words.. We are so happy we could help. Happy saving :) Infrared Group Team

Valutata 5 stelle su 5

Great, friendly team with an amazing service.

"I have had an amazing experience with Infrared Group and Nathan. We hired them for underfloor heating and the final result was superb. Throughout the process, they treated us with respect and kept us informed of any changes. Nathan was dedicated to ensuring that we were happy with the end finish and we really appreciated the personal touch he added to his work. I highly recommend Infrared Group and will definitely use their services again in the future."

11 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Professional service

I recently had a successful job completed by Infrared Group, and I couldn't be happier with the results. The custom panels they installed have not only left my rooms looking great but also perform exceptionally well. They blend seamlessly into the decor, and you can hardly tell they're heaters. Since the installation, our energy bills have significantly decreased, and the rooms heat up much faster. Daniel Sidebottom was a pleasure to work with throughout the entire process, making it a seamless and enjoyable experience from start to finish. I highly recommend Infrared Group for their outstanding service and efficient heating solutions.

17 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Nothing but praise …

We have nothing but praise for the expert, efficient and friendly team who replaced our bungalow's gas-fired combi-boiler with the company's "Mirrorstone" electric combi-boiler at a super-competitive all-in price - accomplishing the entire job in just one working day, including re-routing the water-pipes on re-siting the boiler unit from out of its kitchen cupboard into our now much more spacious airing cupboard after taking away its separate hot-water cylinder and header-tank, etc., as well as the now redundant cold-water attic tank, plus tidying-up and vacuuming at the end of the day, leaving the worksite spotless!

We can only wish more people who, like us, aspire to becoming environmentally-friendly energy-users, could more easily know what is on offer from this genuinely helpful company we had happened upon in our internet-search for eco-friendly companies ...

24 giugno 2023
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