Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Well, I was desperate for a pool part and didn't look at reviews. Awful, Awful, Awful. Website says shipping within 48 "business hours", which I took to mean 6 business days - a little over a week. 2... Leggi di più

Valutata 1 stelle su 5

i purchased an in floor part module about 2 months ago, we had it for a month then it jammed up, the spring has broken or something . I have tried to contact you now three times via email and nothin... Leggi di più

Valutata 1 stelle su 5

I ordered the wrong Caretaker Top Housing sent it back ordered the right one, the returned item was returned to me with postage due, I called they said I damaged the threads on the union, needless to... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

no one to call, no one to blame but myself for ever considering this site

L'azienda ha risposto

Dettagli dell'azienda

  1. Centro benessere
  2. Negozio di mobili

Informazioni fornite da varie fonti esterne

InFloorPoolParts offers thousands of in-ground pool cleaning parts that are used in in-floor pool cleaning system. InFloorPoolParts carries not only replacement parts for every in-ground cleaning system, but provides reference material on how to repair and troubleshoot common issues associated with these systems from popular brands such as A&A Manufacturing, Polaris Caretaker 99, and Master Pools (amongst others). With our simple reference guides we’ve found our customers feel empowered, knowing they can maintain their cleaning systems without the help of a technician. What sets InFloorPoolParts apart from other pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but it is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, InFloorPoolParts has four sister-sites that service all other needs amongst the swimming pool industry. PoolVacParts which services the in-ground and above-ground pool cleaner market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which services needs with filters, pumps & motors, spa parts, amongst more, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool. No matter what in-floor pool part you are looking for, the staff at InFloorPoolParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives at your doorstep!


Informazioni di contatto

1,1

Pessimo

TrustScore 1 su 5

168 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent

We needed a new filter for our pool, we found good price on this website. The delivery came great, no damages or anything. Works fine!

16 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

I received exceptional friendly service. I had to return the part i bought my fault and had no problem. You have all the parts available with a good price.

13 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Lifesavers

One of my old popup floor parts rotted out and my pool leaked between 6" and a foot of water a day. I found a wonderful repair company to drill out the old one but they don't make the parts anymore. I found one online here at infloorpoolparts.com. They over nighted it to me in Florida and it was installed the next day. If I couldn't find it I don't know what we could have done. What a great experience.

12 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service!

My second time using InFloorPoolParts and I wasn't disappointed. Ordered the parts on the Saturday and they arrived in Australia by Friday. What cost me $1000 to do through a Pool Man last time, cost me $134 to do myself. Thank you!

11 marzo 2015
Non scritta su invito
Valutata 1 stelle su 5

recent purchase

i purchased an in floor part module about 2 months ago, we had it for a month then it jammed up, the spring has broken or something . I have tried to contact you now three times via email and nothing has been responded to.
its really hard when we live in Australia and I would appreciate a reply asap
as my pool cleaning is non existent now .

9 marzo 2015
Non scritta su invito
Valutata 5 stelle su 5

Great international service

I have used infloorpoolparts.com many times to order goods shipped to me in Australia. Orders are verified and processed within 2 days, communication is clear and concise, and my order is shipped amazingly fast. Highly recommend this site.

2 marzo 2015
Non scritta su invito
Valutata 1 stelle su 5

worst online purchase ever

no one to call, no one to blame but myself for ever considering this site

25 febbraio 2015
Non scritta su invito
Logo di InFloorPoolParts.com

Risposta di InFloorPoolParts.com

Mr. Rapoport,

Thank you for your recent order with Infloorpoolparts.com. Your time and business are greatly important to us.

We're sorry to hear that your ordering experience was not to your satisfaction. Here at In Floor Parts, we make it a priority to ensure that all orders are processed with urgency and care. We have reviewed our records and see that your order placed on 01/01/15 was processed and shipped from our facility on 01/02/15. The tracking number that was sent to the provided e-mail address indicates that the package was delivered on 01/07/15, which equates to less than a one week complete processing time.

Currently, we do not show any date(s) in which we were contacted regarding an issue with the order or your dissatisfaction. We tried sending an email out to you, however we have not received a response. In order to address your concerns and discuss the part(s) of your order that did not meet our customer service standards, please feel free to contact me and I would be glad to assist you.

Sincerely,

Leanna
AZ Pool Supplies Customer Service
(480) 607-1900

Valutata 5 stelle su 5

Caretaker 99

What a great service would recommend to anyone who has a pool .
Great price and great delivery time.

5 febbraio 2015
Non scritta su invito
Valutata 5 stelle su 5

Good experience

Fast delivery, order correct, I would not hesitate to use In Floor Pool Parts in the future.

5 febbraio 2015
Non scritta su invito
Valutata 5 stelle su 5

Great service and good follow up

I purchased on line and was pleased and pleasantly surprised with the service and delivery of the items purchased. Some small hiccups with one item not in the original package but all was made good quickly with no problem. Recommended highly based on my experience

4 febbraio 2015
Non scritta su invito
Valutata 5 stelle su 5

perfect seller AAA

bought a major part for my in floor cleaning - saved hundreds on what it was locally - and had good communication of when it was coming. Perfect transaction.

4 febbraio 2015
Non scritta su invito

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