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Valutata 4 stelle su 5

The fitting and selection process was streamlined, educational and efficient. Didn't realize it was to be a Chinese made product. Kinda tried of companies using them as way to cut costs and jus... Leggi di più

Valutata 5 stelle su 5

Stephanie was incredible. First of all their suits are all amazing quality with so much customization. Best fitting suits I have. Customer service wise: I did have a rather weird tear that rip... Leggi di più

Valutata 5 stelle su 5

Excellent service and knowledgeable input throughout the measurement appointment. Was not rushed, given clear options so I could make informed decision, and very personable. Though I only ordered a... Leggi di più

Valutata 1 stelle su 5

I regret ever ordering from Indochino. The so-called custom suit looked like doll clothes. The pants too short, sleeves uneven, and collars lined with exposed felt material. The zippers and buttons lo... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento uomo
  2. Negozio di abbigliamento

Informazioni fornite da varie fonti esterne

Indochino was founded on the belief that you don't need to spend a fortune on custom clothing. We make high quality made to measure clothing – all for a perfect fit at a great price. Each garment is customized by you and delivered in just two weeks. Order online or at any of our North American showrooms.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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4,0

Tutte le recensioni

(2183)

49 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Jessica at the Lennox Mall

Jessica at the Lennox Mall, GA location was great. She made the entire custom suit experience enjoyable and she was top notch. Customer service skills were excellent and a true people person. Hoping the shipping and alterations go just as smooth. If so, I will be back for more suits. Thanks Jessica.

2 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

I recently had the pleasure of using…

I recently had the pleasure of using Indochino’s services to order custom-made clothes, and my experience has been exceptional. Although I am still waiting to receive the clothes, the entire process has been impressive. From the welcoming atmosphere in the showroom to the knowledgeable and professional guidance from my style guide, James, every step was enjoyable and informative. The thorough measurement process and variety of customization options allowed me to create garments that truly reflect my personal style. While I eagerly await the final products, I highly recommend Indochino to anyone seeking high-quality, custom-made clothing.

20 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fergie at the Manhasset location was an…

Fergie at the Manhasset location was an absolute delight!! We were looking for a suit for our upcoming wedding and she made the process effortless. The fabric choices were gorgeous! Looking forward to many more custom suits from Indochine and working with Fergie in the future as well

25 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service for custom fit suits

good service to get custom-fit suits at a reasonable price. The showrooms have a wide variety of fabrics and colours for you to choose from, and the customization options are great for creating a unique fit.

21 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Rob was fantastic to work with

Rob was fantastic to work with. Very thorough, explained everything, made sure everything was perfect. Was a great experience overall. I’d recommend anyone looking for a new suit try INDOCHINO.

19 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

It's a bit like flying Spirit…

It's a bit like flying Spirit Airlines--most of the time you get where you are going, but not always. Today I had a 3 pm appointment. I arrived at 2:55 and both salespeople were busy. I checked in and they said it will just be "a few minutes." They then ignored me for a half hour. I got up to check on my status, and they offered me a 4:00 pm appointment, which did not work for me. So, going there was a waste of time. Like Spirit Airlines, they don't honor their commitments.

14 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Talk about bottom of the barrel

Talk about bottom of the barrel. This company has been on a steady decline for the past 5 years. My local Indochino got rid of every employee that actually knew what they were doing. This new batch must have been poached from McDonald’s, they are immature, rude and have no idea what they are doing. Good luck if you dare step foot in Indochino.

13 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

First trip ever to Indochino

I had never been to Indochino before. Working with Kyle on selecting my suit and getting fitted right was a real good experience. He is very professional, knowledgeable, super helpful and I'd highly recommend requesting him to assist!

2 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Had the pleasure of working with Oscar at Indochino Denver. Great from the beginning, very knowledgable in answering all my questions that helped me obtain exactly what I wanted. Superb service and overall great experience.

16 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Sub par product quality

I ordered a suit and vest for my wedding this year. Measuring and customization was easy and delivery was quick. Unfortunately quality and customer service is sub par. The seams on the suit pants started to open after only being worn 8 times. Contacted customer care and was told the products have no warranty and this will not be fixed by them. I will not buy again.

25 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Exceptional Service and Perfect Suits - Thanks to Emilie!

I recently had the pleasure of working with Emilie at Indochino, and I can't praise her enough for the outstanding service she provided. From the moment I walked into the store, Emilie greeted me with a warm smile and a professional demeanor that made me feel immediately comfortable.

Emilie’s expertise and attention to detail are truly remarkable. She took the time to understand my style preferences and needs, offering insightful suggestions that perfectly matched my taste. Her extensive knowledge of fabrics, fits, and trends ensured that each suit she recommended was not only stylish but also tailored to perfection.

Throughout the fitting process, Emilie was incredibly patient and attentive. She listened carefully to my feedback and made adjustments with precision, ensuring that every suit fit like a glove. Her commitment to excellence and customer satisfaction was evident in every interaction.

I ended up purchasing several suits from Indochino, and I couldn't be happier with my decision. Each piece is a testament to Emilie's dedication and skill. She went above and beyond to ensure that I was completely satisfied with my purchases, and her follow-up to check on my satisfaction was a lovely touch.

If you’re looking for high-quality, custom-made suits and exceptional customer service, I highly recommend visiting Indochino and asking for Emilie. Her professionalism, knowledge, and genuine care for her clients make her an invaluable asset to the store. Thank you, Emilie, for making my shopping experience truly enjoyable and for providing me with suits that I absolutely love!

22 giugno 2024
Non scritta su invito

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