The fitting and selection process was streamlined, educational and efficient. Didn't realize it was to be a Chinese made product. Kinda tried of companies using them as way to cut costs and jus... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Stephanie was incredible. First of all their suits are all amazing quality with so much customization. Best fitting suits I have. Customer service wise: I did have a rather weird tear that rip... Leggi di più
Excellent service and knowledgeable input throughout the measurement appointment. Was not rushed, given clear options so I could make informed decision, and very personable. Though I only ordered a... Leggi di più
I regret ever ordering from Indochino. The so-called custom suit looked like doll clothes. The pants too short, sleeves uneven, and collars lined with exposed felt material. The zippers and buttons lo... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Indochino was founded on the belief that you don't need to spend a fortune on custom clothing. We make high quality made to measure clothing – all for a perfect fit at a great price. Each garment is customized by you and delivered in just two weeks. Order online or at any of our North American showrooms.
Informazioni di contatto
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Le persone hanno visualizzato anche
Jessica at the Lennox Mall
Jessica at the Lennox Mall, GA location was great. She made the entire custom suit experience enjoyable and she was top notch. Customer service skills were excellent and a true people person. Hoping the shipping and alterations go just as smooth. If so, I will be back for more suits. Thanks Jessica.
I recently had the pleasure of using…
I recently had the pleasure of using Indochino’s services to order custom-made clothes, and my experience has been exceptional. Although I am still waiting to receive the clothes, the entire process has been impressive. From the welcoming atmosphere in the showroom to the knowledgeable and professional guidance from my style guide, James, every step was enjoyable and informative. The thorough measurement process and variety of customization options allowed me to create garments that truly reflect my personal style. While I eagerly await the final products, I highly recommend Indochino to anyone seeking high-quality, custom-made clothing.
Fergie at the Manhasset location was an…
Fergie at the Manhasset location was an absolute delight!! We were looking for a suit for our upcoming wedding and she made the process effortless. The fabric choices were gorgeous! Looking forward to many more custom suits from Indochine and working with Fergie in the future as well
Great service for custom fit suits
good service to get custom-fit suits at a reasonable price. The showrooms have a wide variety of fabrics and colours for you to choose from, and the customization options are great for creating a unique fit.
Rob was fantastic to work with
Rob was fantastic to work with. Very thorough, explained everything, made sure everything was perfect. Was a great experience overall. I’d recommend anyone looking for a new suit try INDOCHINO.
It's a bit like flying Spirit…
It's a bit like flying Spirit Airlines--most of the time you get where you are going, but not always. Today I had a 3 pm appointment. I arrived at 2:55 and both salespeople were busy. I checked in and they said it will just be "a few minutes." They then ignored me for a half hour. I got up to check on my status, and they offered me a 4:00 pm appointment, which did not work for me. So, going there was a waste of time. Like Spirit Airlines, they don't honor their commitments.
Awesome service super helpful
Talk about bottom of the barrel
Talk about bottom of the barrel. This company has been on a steady decline for the past 5 years. My local Indochino got rid of every employee that actually knew what they were doing. This new batch must have been poached from McDonald’s, they are immature, rude and have no idea what they are doing. Good luck if you dare step foot in Indochino.
A+ Experience
Friendly and patient staff. They were extremely helpful every step of the way.
Miracle at Toronto King Street was…
Miracle at Toronto King Street was awesome - lots of tips and gave me everything I needed to build a perfect suit.
Loved the process at indochino
Loved the process at indochino. It was so detailed oriented and still felt easy. I’m so happy with my selection and super grateful for Victoria for helping me.
First trip ever to Indochino
I had never been to Indochino before. Working with Kyle on selecting my suit and getting fitted right was a real good experience. He is very professional, knowledgeable, super helpful and I'd highly recommend requesting him to assist!
My experience was great because of the…
My experience was great because of the staff that assisted me through it. Her name was siva or seeva (not sure how to spell it).
However she was extremely professional, very kind and knowledgeable.
Amazing service!
Great experience
Had the pleasure of working with Oscar at Indochino Denver. Great from the beginning, very knowledgable in answering all my questions that helped me obtain exactly what I wanted. Superb service and overall great experience.
Sub par product quality
I ordered a suit and vest for my wedding this year. Measuring and customization was easy and delivery was quick. Unfortunately quality and customer service is sub par. The seams on the suit pants started to open after only being worn 8 times. Contacted customer care and was told the products have no warranty and this will not be fixed by them. I will not buy again.
Pablo was fantastic and really helped…
Pablo was fantastic and really helped pick out some quality suit and shirts for my brother's wedding. Looking forward to a sharp look.
Exceptional Service and Perfect Suits - Thanks to Emilie!
I recently had the pleasure of working with Emilie at Indochino, and I can't praise her enough for the outstanding service she provided. From the moment I walked into the store, Emilie greeted me with a warm smile and a professional demeanor that made me feel immediately comfortable.
Emilie’s expertise and attention to detail are truly remarkable. She took the time to understand my style preferences and needs, offering insightful suggestions that perfectly matched my taste. Her extensive knowledge of fabrics, fits, and trends ensured that each suit she recommended was not only stylish but also tailored to perfection.
Throughout the fitting process, Emilie was incredibly patient and attentive. She listened carefully to my feedback and made adjustments with precision, ensuring that every suit fit like a glove. Her commitment to excellence and customer satisfaction was evident in every interaction.
I ended up purchasing several suits from Indochino, and I couldn't be happier with my decision. Each piece is a testament to Emilie's dedication and skill. She went above and beyond to ensure that I was completely satisfied with my purchases, and her follow-up to check on my satisfaction was a lovely touch.
If you’re looking for high-quality, custom-made suits and exceptional customer service, I highly recommend visiting Indochino and asking for Emilie. Her professionalism, knowledge, and genuine care for her clients make her an invaluable asset to the store. Thank you, Emilie, for making my shopping experience truly enjoyable and for providing me with suits that I absolutely love!
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