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India Grace Recensioni 

6
•
TrustScore 4 su 5

3,9

Negozio di abbigliamento
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Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

India Grace London is a London-based womenswear brand creating timeless, vintage-inspired pieces in natural & cellulose fabrics only. Designed to be worn, loved and kept season after season.

Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

6 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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3,9

Tutte le recensioni

(6)

6 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

In love this with brand

I made my first online order with India Grace and have been blown away from start to finish. I placed a large order as I’m currently between sizes, and India emailed me personally to offer guidance on what sizes to buy, which gave me so much peace of mind and she was dead on the money with it too. She also arranged an immediate refund for the items I no longer needed.

Delivery was incredibly fast (especially to Northern Ireland!), and I’ve completely fallen in love with the brand. I’ve returned a few tops and skirts that weren’t quite right for me (e.g. colour doesn't suit me or the style itself isn't flattering on my body shape) but I’ve kept three tops and a skirt — quite a lot for a first order!

The quality, materials and delicate details are beautiful, and the customer service has been fantastic throughout. I’ll definitely be keeping an eye out for future drops and will 100000000% be buying from India Grace again.

29 settembre 2026
Non scritta su invito
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Risposta di India Grace

Hi Georgia, thank you so much for taking the time to leave such a lovely review! It genuinely means so much to me, especially as a small business. I'm so pleased you love the pieces you decided to keep and that I could help with sizing! I know how tricky it can be shopping online, so I always want to make the experience as easy as possible.

Thank you again for all your support, and I hope you love wearing your new pieces. Can't wait to see what you think of our future collections! 🤍

Valutata 2 stelle su 5

Poor quality and difficult returns

I felt like the fabric seemed poor quality and cheap. The white dress I received was basically see through.

Also the sizing seemed inconsistent to me. I ordered a set and a dress in my usual size and the dress was far too small while the set fit me correctly (though was not flattering so I still returned both).

Also, when I returned the items, the founder charged me a £15 cleaning fee for the shirt claiming there was deodorant marks on it, which I found quite expensive.

24 settembre 2026
Non scritta su invito
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Risposta di India Grace

Hi Anastasia,

I’m sorry to hear that you were disappointed with your experience and that the pieces weren’t right for you.

I was also genuinely surprised to read your comments regarding the fabric, as this is the first time we have received feedback of this nature. We are extremely particular about the fabrics we choose, and the feedback we have consistently received from customers has been around how beautiful the quality feels, especially at our price point. Of course, fabric preference can be subjective, and I’m sorry that in this instance it wasn’t what you were hoping for.

I also wanted to clarify the point regarding the £15 mentioned in your review. The top was checked before dispatch and sent in new, unmarked condition. When it was returned, there were visible white stains marked on the garment which remained after I attempted to remove them myself. Unfortunately, in that condition I was not able to put the garment straight back into stock and sell it to another customer as new.

We therefore discussed a £15 deduction from the refund to cover a professional stain-removal service. This was not an additional cleaning charge, and the deduction was agreed with you before the refund was processed. All of your other returned items were refunded in full.

As a small brand, I have a responsibility to make sure every customer receives a garment in the condition they would reasonably expect when purchasing something new, and I hope this provides some additional context.

Valutata 5 stelle su 5

Everyone should know this brand!

Never have I felt so confident and loved in a piece of clothing. India Grace truly has the best eye for detail and design and I can’t wait to see the next collection ! Recommending this brand to everyone I know. So lucky to have found it!!

10 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing quality

really good quality stuff and fits amazingly - thank you so much will definitely buy again!!!!! also really responsive to my email when i asked to change size after ordering

1 giugno 2026
Non scritta su invito

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