IMS Property Group Recensioni 

99
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Excellent service from Michelle and the team at IMS. They helped us buy our home in 2019 and have been amazing with our mortgage over the years. Always very friendly and professional. Any questions... Leggi di più

Valutata 5 stelle su 5

Michelle and her team have been extremely helpful throughout our mortgage process, really thorough in explaining the different mortgage types and advising what will benefit us the most. Super quick re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I cannot recommend Michelle and the IMS team enough. Michelle makes getting you the best mortgage deal, at just the right time, her number one priority when you appoint her. She'll find your deal, k... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️ IMS Property Group have been absolutely fantastic helping my parents sell their home. Every member of the team has been brilliant, but a special thank you goes to Lynsey. She kept them ful... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari
  2. Agenzia di affitto di appartamenti
  3. Agenzia di assicurazioni per la casa
  4. Agenzia di assicurazioni sulla vita
  5. Broker di mutui

Scritti dall'azienda

IMS Property Group is an independent, award-winning property and finance business based in Oxfordshire, offering a complete one-stop solution for all your property needs. Our services include residential and buy-to-let mortgages, property sales, lettings, insurance and property investment support, all delivered under one roof. With over 20 years of experience in the property industry, our expert team provides tailored advice to first-time buyers, experienced home movers, landlords, investors and business owners. We pride ourselves on offering honest, transparent guidance and a truly personal service, ensuring every client feels supported and confident at every stage of their journey. We are fully qualified and regulated across our services, giving clients peace of mind that they are dealing with trusted professionals. From securing the right mortgage to managing your rental property or selling your home, our focus is always on creating a smooth, hassle-free experience. Our reputation is built on exceptional customer service, long-term relationships and consistently delivering results. The 5-star reviews we receive reflect our commitment to putting people first and making property simple.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

99 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,8

Tutte le recensioni

(99)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Should have been 6 stars!!

I have used IMS for rentals only, but can t fault their service or ability to find reliable tenants as required. They respond immediately and are efficient and friendly. I m often asked to market my properties with other agents, but those requests get a flat no. Why would I? IMS are the best
A very satisfied customer

7 giugno 2023
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Risposta di IMS Property Group

Thank you so much Kay, I love the 6 stars comment : ) It is a joy to work with you! Thank you so much for being a brilliant landlord, i look forward to many more years to come!

Valutata 1 stelle su 5

Unprofessional

I just wanted to book a viewing of a property for renting. Wrote an email asking for a viewing through Rightmove. They only replied almost a week later. They asked for our salaries, which i have never been asked just to book a viewing from any of the different lettings agencies I've dealt with over the years. I replied that we (my partner an I) would be happy to provide this if we decided to rent the property, only to be told that they can't arrange the viewing without this information. I feel that asking this at this point of the process and in an email is inappropriate: this is usually asked in an application form when applying to rent the property. They did not even sign the email so that I could know who in the agency I was speaking to, and the overall tone of the email was way too informal and not professional. I just stopped replying because if they can't be professional when speaking with potential clients, how can we expect them to be professional when we are renting from them?

7 giugno 2023
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Risposta di IMS Property Group

Hello Mariana, We are sorry to hear that you were frustrated by the viewing process, the reason we ask about income is to check if you will meet the referencing criteria, we wouldn’t want you to view the house, love it and then afterwards find out we couldn’t proceed based on income, not only would it be a waste of your time but could also lead to your disappointment. Similarly we ask who would be living at the property and if you have pets etc, all of these have a bearing as to whether the property would be suitable and is information we need before arranging a viewing. Customer service is very important to us and as a small independent agent, reviews have a big impact, where someone feels that we haven’t met expectations , any issues can usually be addressed in a phone call or meeting, the last thing we want is for you to be unhappy with any aspect of our service without having the opportunity to discuss it with you. I hope this explains matters for you but we would welcome the opportunity to speak with you further and to see if we can help with your search for a property.

Valutata 5 stelle su 5

Highly recommend!

From initial enquiry into selling our home to exchange, IMS have been fantastic!
Lynsey's enthusiasm, knowledge and passion for her job is incredible. She was on hand continuously to answer any questions, provide information or just reassurance.
Lynsey ensured that everything stayed on track and moved in a timely manner throughout the whole process.
We truly valued Lynsey's honesty, knowledge and response times. Both Lynsey and Abigail never failed to call us back or return emails quickly (even sometimes out of hours).
Their outstanding service helped provide us with a very positive selling experience. Even when facing hurdles outside of anyone's control, Lynsey continuously reassured and supported us throughout this time.
We were also very grateful to use IMS' recommended Solicitor- Ben was fantastic and kindly guided us through, working closing with Lynsey and communicating with us regularly throughout the process.
We can't thank Lynsey and Abigail enough, we truly appreciate all of the hard work they and all at IMS do.
We highly recommend IMS and we are beyond grateful for everything x

28 settembre 2022
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Valutata 5 stelle su 5

Amazing service!

Amazing service!! In touch every step of the way, really helpful & always on hand to offer advice from selling our property to our new mortgage. I would 100% recommend them!!

24 marzo 2022
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Valutata 5 stelle su 5

First time buyer review

Cannot praise IMS mortgages enough, especially Holly and Abbi, they made mine and my partners first experience extremely stressfree and went above and beyond to make sure we were happy and we understood everything. They made sure everything ran smoothly and always updated us on progress.
We could not recommend IMS mortgages enough and thank you for all your help.

18 febbraio 2022
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Risposta di IMS Property Group

Thank you so much Katie for your fantastic 5 ⭐️ Review! It was amazing to look after you and thank you so much for always referring our services!

Valutata 5 stelle su 5

Amazing company

Holly and Abbi at IMS helped us with getting our first mortgage and they could not have been more helpful. Having never been through the process before, they ensured everything was explained to me and kept me updated throughout. No question was too much and response rate was brilliant. Overall, an extremely positive experience and I would highly recommend.

10 febbraio 2022
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Risposta di IMS Property Group

Thank you so Much Emma, we really appreciate you taking the time to write a review, you have been such a fantastic client to work with!

Valutata 5 stelle su 5

Excellent service

Abbi and Hollie were excellent! We are first time buyers and they talked us through the process, were quick to submit documentation and kept us updated on the whole process.

Would absolutely recommend.

19 gennaio 2022
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Risposta di IMS Property Group

Thank you so much Emma for your fabulous review, it was a pleasure to help you!

Valutata 5 stelle su 5

IMS……Amazing team!

Amazing team!!
IMS were so helpful and attentive throughout the selling of my property.
I had viewings everyday and at times that suited me and my family.
The whole process was stress free!!
I Highly recommend them for selling and buying with ease!
Wouldn’t go anywhere else.

13 ottobre 2021
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Risposta di IMS Property Group

Thank you so much for your wonderful review, we are thrilled it was hassle free, exactly what we aim for!

Valutata 5 stelle su 5

Incredible selling agent!

I sold my house through IMS and they were fab!

My buyer was in fact our tenant and she needed help obtaining a mortgage / solicitors etc and Michelle was on hand to guide her through the whole process.

Near the end solicitors all got very quiet and we were nearing mortgage offers expiring and Michelle and the team were incredible chasing the solicitors and pushing everything through!

I would highly highly recommend them! Plus you save yourself so much money compared to other agents!

13 ottobre 2021
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Risposta di IMS Property Group

Thank you so much Jasmin for your review, it was such a pleasure to help you sell your home and arrange your mortgage, you are always such a pleasure to work with and thank you for always referring your friends and family! Much appreciated.

Valutata 5 stelle su 5

Our go to property team

Our go to property team!

IMS have been involved in every one of our house moves and have delivered every single time. We wouldn't consider using anyone else.

IMS are the gold standard property specialists!

8 ottobre 2021
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Risposta di IMS Property Group

Thank you Rav! Always a pleasure looking after you and the family!

Valutata 5 stelle su 5

Great team

I found the process of selling my house and finding a new one so daunting but the team at IMS couldn’t have made this easier. They were so helpful and talked me through every step of the way. Always felt like they were going above and beyond.

7 ottobre 2021
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Risposta di IMS Property Group

Thank you Rebecca, we are thrilled you loved the service, you are a very loyal and valued client, so thank you!

Valutata 5 stelle su 5

Honest Mortgage Broker

I have obtained a number of Mortgage and remortgages from IMS. Their unbiased targetted advise has always been exact and has met my changing requirements over the years. They have always been helpful and attentive ensuring that their advise and the products proferred met my needs (even those I was not aware of). IMS cannot in my experience be faulted and are thoroughly recommended.

7 ottobre 2021
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Risposta di IMS Property Group

Thank you Kevin, your 5 star review needs a 5 star! Fabulous and we cannot thank you enough for sending over all of the recommendations and referrals, it means so much! We look forward to looking after you again!

Valutata 5 stelle su 5

IMS Team are very friendly, patient and helpful

Everyone I spoke with from IMS was very friendly, patient and helpful and provided excellent customer support from beginning to end of the process. The team are informed and go the extra mile at every stage. I would recommend them unreservedly.

7 ottobre 2021
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Risposta di IMS Property Group

Thank you Allan, we really appreciate this, the team will be over the moon to read your review.

Valutata 5 stelle su 5

Helpful

Helpful, friendly and thorough staff. I would highly recommend. They made everything simple and stress free. 10/10

7 ottobre 2021
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Risposta di IMS Property Group

Sam, thank you, we are doing a little happy dance right now, 10/10 service is what we want all our clients to receive. Thanks again :)

Valutata 5 stelle su 5

We have used IMS for our initial…

We have used IMS for our initial mortgage and for our remortgage and would not go anywhere else. They have great access to lenders, and their mortgage advisor Holly Grant is incredibly knowledgeable. Holly gave us options and advise on the best deals available to us. The whole process from start to finish was flawless.

7 ottobre 2021
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Risposta di IMS Property Group

Thank you so much Cally-Anne, Holly and the mortgage team are absolute stars and they will be thrilled to read this review.

Valutata 5 stelle su 5

IMS mortgage review

Michelle and the IMS team were thoroughly supportive and professional throughout from the initial consultation through to the final completion of my mortgage.
IMS made what can be a stressful experience into a pleasant and easy one. They were courteous, polite and extremely communicative during the whole process. I couldn’t recommend IMS highly enough, I will certainly be using their services again in the future.

6 ottobre 2021
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Risposta di IMS Property Group

Thank you Kelly, making the whole process stress free for the client is really important to us. We are lucky to have lovely clients like yourself and a wonderful team, what more can we ask for! We look forward to working with you again.

Valutata 5 stelle su 5

IMS Exhibits business ethics that are…

IMS Exhibits business ethics that are very rare these days. They personalise their commitment to you and really care about its customers and their property needs. They Will find you the most competitive mortgage deals and go the extra mile to find you the best property available for you and your family. they are more like friends than a company. I highly recommend them to you

6 ottobre 2021
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Risposta di IMS Property Group

Thank you so much Dennis, this is wonderful to hear and we love working with you too!

Valutata 5 stelle su 5

Great big thank you to the team at IMS

Great big thank you to the team at IMS. We were in need of selling our house quickly and wanted it as hassle free as possible. Had total trust in IMS to get the job done and they didn’t fail us. Nothing was a problem and they got the job done. Always updated us throughout the process. Totally professional from start to seeing across the line. We are very grateful for your help and support. Thank you so much.

6 ottobre 2021
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Risposta di IMS Property Group

Ah thank you, we are so lucky to have lovely clients like yourself Des and you know where we are for next time :)

Valutata 5 stelle su 5

Great, reliable, trustworthy company

The IMS team are fab! They recently sold our house and also secured our mortgage so we could get our forever home. The whole process was smooth and super quick. The communication was great at all stages and they answered my questions quickly and professionally. Highly recommend if you would like a reliable, trustworthy and professional service.

5 ottobre 2021
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Risposta di IMS Property Group

Thank you, it has been our absolute pleasure to help and we wish you all the best in your new home, it has been great to be part of your journey

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