Smooth sailing from start to end, technical questions raised were handled speedily to avoid delays. Kept informed every step of the way. Pleasure doing business with you.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We ordered an item not readily available in SA and which had to be imported from USA. Our first time using this online shopping platform so naturally we had our doubts. Our only complaint was the dela... Leggi di più
This experience was far beyond my expectation! Frankly, when I paid for my order, I was doubtful as to whether I would ever receive my order; however, their constant checking- in slowly gave me c... Leggi di più
Fast delivery time and the tablet was in perfect condition. It was in customs for a week but that was not the fault of Importitall.
Dettagli dell'azienda
Scritti dall'azienda
Big or small, we Import It All! South-Africa's best online store giving access to a world of brands at great value.
Informazioni di contatto
18 Laneshaw Street, 1609, Johannesberg, Sud Africa
- queries@importitall.co.za
- importitall.co.za
4,6
Eccellente
460 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 61% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast delivery and updates on order
5 settembre 2025
The time it took from order to delivery…
The time it took from order to delivery and constant update on the status of the order.please keep the wonderful work up
5 settembre 2025
Good communication
The process was transparent and I appreciated all the communications I received to keep me updated
4 settembre 2025
The correct item that I ordered were…
The correct item that I ordered were available and arrived here in South Africa, the time from placing the order to delivery took a bit long but overall I'm happy
3 settembre 2025
Excellent!
2 settembre 2025
Made online international purchases too…
Made online international purchases too easy, if only I had more money 😂
15 agosto 2025
Constant communication on the status of…
Constant communication on the status of my order and its arrival before the expected date.
13 agosto 2025
Some of my goods arrived demaged I was…
Some of my goods arrived demaged I was informed in time and given fair options instead of sending the goods to me demaged as they were.I appreciated that.
13 agosto 2025
Excellent communication from order to…
Excellent communication from order to delivery, in time. Good price.
11 agosto 2025
Reliable Delivery Service
I always find the deliveries from Importitall reliable. Thank you so much.
11 agosto 2025
Impressive
although the delivery was a wait, you kept me informed at all times. I am very impressed with your service.
11 agosto 2025
promise of delivery time not kept
On the initial order a timeline of 10 - 20 days were given, only to find out that it would take much longer to deliver the order. It was delivered today 34 days later.
11 agosto 2025
Risposta di Importitall
Dear Customer
Apologies if there is a misunderstanding somewhere!
We quote 10-20 working days on all our product pages, during the checkout process and we also send an estimated delivery date via email when placing the order with us showing the 10-20 working day calculation.
We quoted delivery as between the 29/07/2025 and 11/08/2025. I see your order was delivered today, 11/08 - meaning we did keep within our quoted 10-20 working day delivery timeframe, and the order was not late as mentioned. (Although, we did deliver on the last quoted delivery day, we usually do strive to deliver earlier than expected)
We hope this makes things more clear, and hope to see you again soon!
Kind regards!
It took a longer as expected
It took a longer as expected, but the delivery service was very good. And I love my Mickey mouse watch ‼️Thank you 🌻 Lēzel des Fontaine Sedgefield Western Cape
11 agosto 2025
Risposta di Importitall
Dear Customer
That's fantastic feedback, many thanks!
We hope to see you again soon!
Kind regards!
Risposta di Importitall
Dear Customer
That's fantastic feedback, many thanks!
We hope to see you again soon!
Kind regards!
Got my order Got my order within a month. Thank you very much importitall. At first was hesitant to order but was like naah lemme see how it goes Ordered 15 July 2025, got it 4 August 2025 a month
Got my order within a month. Thank you very much importitall. At first was hesitant to order but was like naah lemme see how it goes
Ordered 15 July 2025, got it 4 August 2025
You deee best
4 agosto 2025
Risposta di Importitall
Dear Customer
That's fantastic feedback, many thanks!
We hope to see you again soon!
Kind regards!
Good experience except when the courier…
Good experience except when the courier company began agitating for an extra payment (spam?).
15 luglio 2025
Risposta di Importitall
Dear Customer
That's fantastic feedback, many thanks! Please do note though that our pricing includes all fee's - and we would never ask you for any additional payment.
There is a scam going around where people are getting courier payment emails from random companies, please always verify with the courier directly and never click links on emails.
We hope to see you again soon!
Kind regards!
Could have just imported it myself in…
Could have just imported it myself in the same amount of time it took
18 luglio 2025
Risposta di Importitall
Dear Jeanri,
Thank you for your feedback — it is sincerely appreciated.
We were very surprised and disappointed to receive a 1-star review, especially as we clearly state our delivery time of 10–20 working days to help manage expectations.
Upon reviewing your order, it was dispatched in exactly 10 working days, which is well within our promised timeframe.
Please understand that our process involves sourcing from the USA, handling export formalities, international shipping, managing South African customs and duties, and final delivery to your door. While this journey takes time, we always aim to deliver as quickly and smoothly as possible.
We truly value your support and hope to welcome you back again in the future.
Warm regards!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.