In general the trip was well organised, though we could not find any ICE events people at St Pancras on the outward journey. The most disappointing thing was the lack of transport returning to the ho... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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food and drink very good -atmosphere inside wasnt brilliant it felt maybe a bit to corporate if that is possible. we thought there might be a DJ after like in the other marquees it was maybe a little... Leggi di più
L'azienda ha risposto
We've just returned from an amazing F1 experience in Abu Dhabi. Great company, they really nailed the finer details, special appreciation to Marcus Lenton, our AM, he's a total joy to chat with, full... Leggi di più
L'azienda ha risposto
Great trip to Barcelona with ICE to sample a couple of the Michelin restaurants on offer. The event co ordination was very well organised and managed, herding cats sprung to mind after the wine pairin... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Informazioni di contatto
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, Regno Unito
- 01162 695979
- info@imperial.events
- imperial.events
4,1
Molto buono
736 recensioni
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great event
Great event - well executed. We had an outstanding trip which had been extremely well organised - every little detail had been considered. Gee is an outstanding sales person - thank you for helping make this happen.
31 gennaio 2025
Non scritta su invito
Risposta di Imperial Corporate Events
Good afternoon,
Thank you for taking the time to leave us a 5-star review. We're really pleased to read that you enjoyed your recent experience with us. Your kind words have been passed on to Gee and we hope to welcome you again soon!
Thank you Gee Kaur
Thank you Gee Kaur for arranging our trip in your usual efficient and friendly manner. We had a great trip to Paris for Valentines Day, meeting superb people and indulging in lots of champagne and laughter. The show at the Moulin Rouge was superb and our table was next to the stage, giving a brilliant view.
Thank you to the Imperial girls in Paris, who were always on hand if you needed them
13 febbraio 2025
Non scritta su invito
Risposta di Imperial Corporate Events
Hello Dawn,
It sounds like you had a fabulous time in Paris! We're so glad to hear it. Thank you for taking the time to leave us a 5-star, your feedback has been passed on to Gee & the team.
We look forward to welcoming you again to a future event with us!
Nearly 5 stars, room for improvement
It was a great event, both the Restaurant and the show. Shame there wasn’t transportation in between events.
14 febbraio 2025
Risposta di Imperial Corporate Events
Hi Steve,
Thank you for your feedback. We're so glad you enjoyed the restaurant and the show! We’re sorry for any inconvenience caused by the lack of transportation between events. Your comments have been passed on, and we truly appreciate your input.
We hope to see you at a future event with us!
From Initial Booking with Matt Law to…
From Initial Booking with Matt Law to the end of the event Imperial Corporate Events provide an excellent service and ensure that all parties enjoy the occasion
1 febbraio 2025
Risposta di Imperial Corporate Events
Good Morning,
Thank you for leaving us a 5-star review! We're pleased that you enjoyed your recent experience with us and hope to welcome you again soon.
Your feedback has been passed on to Matt and the team.
First Class Experience
The event attended was Cirque de Soleil at the Royal Albert Hall. Brian, is great at finding events that suit me and this was no exception. He is always very helpful. This was an amazing first class experience. The food was excellent and there was a good choice of drinks. Great communication from the ICE team throughout the process.
6 febbraio 2025
Non scritta su invito
Risposta di Imperial Corporate Events
Good morning,
Thank you for taking the time to leave us some feedback. We're most pleased that you enjoyed watching Cirque du Soleil! It sounds like you had a wonderful evening.
Your kind words have been passed on to Brian and the team and we hope to welcome you again soon.
This was the first time I had dealt…
This was the first time I had dealt with Imperial Corporate Events and not sure whether you were a scam or not.
The last minute nature of receipt of tickets, uncertain ticketmaster apps and even issue of confirmation of the flights didn't help to reassure me.
The lay out of the Portal is very confusing and not easy to navigate.
We only received the tickets for the game 24 hours before we were due to leave. The ticketmaster app had problems and it was all rather last minute - given the amount we had paid for the package, not sure why this was so delayed
7 febbraio 2025
Risposta di Imperial Corporate Events
Hi Nicholas,
Thank you for taking the time to share your feedback with us. Please be assured it has been passed on to the necessary teams.
We sincerely apologise for any confusion before your trip. Unfortunately, the timing of ticket releases is beyond our control, as tournaments and stadiums determine when they become available. As soon as we receive them, we send them out as soon as possible, which sometimes means they arrive just 24 hours before the event.
We’re also sorry to hear that you found the portal difficult to navigate. Our dedicated portal team at Imperial is always available to guide our clients through the process. If you ever encounter any issues in the future, please don’t hesitate to reach out to your account manager or event team, who will gladly connect you with the portal team for further assistance.
We hope you enjoyed the event itself and your hotel stay and appreciate your valuable feedback.
The best
Right from the booking to the event you feel looked after. Great team and great service
I would also like to say a big thank you to my top sales lady, Emma Harrod and the lovely reps, Sian Jones, Charlotte Boyer, Jessica Bailey and Chloe Burchell
7 febbraio 2025
Risposta di Imperial Corporate Events
Hi Paul,
Thank you for the feedback. We really appreciate you taking the time to leave us a review.
We're thrilled to hear that both pre-event and during the event you were well looked after. Your comments have been passed on to the team and we hope to see you again in the future.
Dublin for the England rugby
Went to Dublin for the England rugby, organised really well, the team were awesome, seats were really good and great hotel and location
31 gennaio 2025
Risposta di Imperial Corporate Events
Hi James,
Thank you for taking the time to leave us some valuable feedback. We're extremely pleased to read that your experience was 5-star.
All of your kind words have been passed on to the team and we look forward to seeing you again in the future!
Risposta di Imperial Corporate Events
Hi Christian,
Thank you for taking the time to share your review! We're delighted to hear that you had a positive experience.
We’d love to know what could have made it a 5-star experience. Our goal is always to provide exceptional service, so if there’s anything we can improve, please don’t hesitate to reach out at info@imperial.events.
We hope to see you again soon.
Great weekend in Dublin
Great weekend in Dublin
Nice hotel , good food and drink
Fantastic seats
Thanks to all the imperial staff for looking after us !
7 febbraio 2025
Risposta di Imperial Corporate Events
Good morning Nigel,
Thank you for leaving us some valuable feedback. We're most pleased to read that you enjoyed your experience in Dublin!
We hope to see you again soon.
Food inadequate again!
Yet again there was no provision for gluten free/ no red meat. Why ask for these things if nothing is to be donevwith the information.
7 febbraio 2025
Risposta di Imperial Corporate Events
Hi David,
Thank you for taking the time to leave us a review.
After further investigation with the relevant department, we understand that your request for red meat refers to an upcoming event rather than the one you recently attended. Additionally, we can confirm that your gluten-free requirements were communicated to the caterers, and we were informed that only one item on the menu was not suitable for you.
We hope that you enjoyed the rest of your experience.
We appreciate your feedback and always strive to improve our service. If there’s anything further you’d like to discuss, please don’t hesitate to reach out.
Risposta di Imperial Corporate Events
Good Morning,
Thank you for taking the time to leave us a 5-star review! It's great to hear that you enjoyed your recent experience.
We look forward to hosting you again soon.
Excellent.
1 febbraio 2025
Risposta di Imperial Corporate Events
Hi Karen,
Thank you for taking the time to leave us a review. We're pleased you had a positive experience and we hope to see you again soon.
Risposta di Imperial Corporate Events
Good Morning Lyn,
Thank you for leaving us a 5-star review! We're pleased to read that you had a fantastic experience.
We look forward to welcoming you again soon.
5 Star VIP Experience
Easy access to venue. Great seats with hospitality and great view of the stage. Fantastic experience, it made the evening more enjoyable and relaxing.
18 dicembre 2024
Risposta di Imperial Corporate Events
Good Morning,
We're most pleased to read that you had a 5-star experience. It sounds like a wonderful evening,
Thank you for taking the time to leave us some valuable feedback and we hope to see you again soon!
Facility was awful
Facility was awful. It was sold as a purpose built village with a marquee. It was a rugby club house and not a good one at that. It was embarrassing as we took 4 clients.
9 novembre 2024
Risposta di Imperial Corporate Events
Hi,
Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We understand how important it is to provide an environment that reflects the experience we strive to deliver, especially when you’re hosting clients.
Your feedback is invaluable and we’ll be reviewing this matter with our team to ensure we improve for the future.
exceptional service
you always receive exceptional service from the team at Imperial events
21 gennaio 2025
Risposta di Imperial Corporate Events
Good morning Martin,
Thank you for taking the time to leave us a 5-star review!
We're pleased to hear that you've had some great experiences with us and hope to see you again soon.
Please Just Stop!
They keep emailing, after I have asked them multiple times to remove me from the list
21 gennaio 2025
Risposta di Imperial Corporate Events
Hello,
Imperial sincerely apologises that you have been contacted again despite your expectations. As part of our commitment to GDPR compliance and respecting your privacy, you have the right to opt out of receiving direct marketing communications from us at any time.
To exercise this right, please email us at righttobeforgotten@imperial.events. We will promptly process your request to ensure you are removed from our database and you will not receive further direct communications from Imperial.
Should you have any additional concerns or questions regarding your data, please do not hesitate to reach out to us and we will be happy to assist.
Thank you for bringing this to our attention.
as always
as always, Imperial offer good experiences which,in general, are well organised. The destinations are exceptional. One slight “niggle” would be the meeting at the airport.- on several occasions many of us have arrived and no- one is there to greet us and consequently check in can be a little dis organised.
Apart from that, all good.
Keep them coming.
21 gennaio 2025
Risposta di Imperial Corporate Events
Good morning Alison,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
We're pleased to read that you've had some great experiences with Imperial! Your comments regarding the airport have been passed on to our Events Team who will look into this further.
We look forward to welcoming you again soon!
What an amazing experience
What an amazing experience, made perfect in very way with expert guidance of the Imperial Family
Thank you
21 gennaio 2025
Risposta di Imperial Corporate Events
Hi Kathy,
Thank you for leaving us a 5-star review.
We appreciate your feedback and most pleased to hear that you had a 5-star experience with us.
We hope to see you again soon!
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