icarlease.co.uk Recensioni 

216
TrustScore 4 su 5

4,2

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Valutata 1 stelle su 5

I have made four attempts to contact Vik now on email and via the phone. Emails get bounced back and phone no response with no ability to leave a message. I need to speak to the team urgently regardin... Leggi di più

Valutata 5 stelle su 5

2 reasons for 5 stars. 1. Icarleasing, as a company, provide an excellent and competitive leasing service. 2. I was so lucky to deal with Rebecca Phoenix. Rebecca was efficient, quick to respond to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rebecca was extremely helpful, making the whole process as simple as can be. Rebecca was also readily available and helped with all my queries throughout. Even after helping me sorting a vehicle, Re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Extremely smooth sailing from start to finish! Quick response time from customer service and vehicle delivered with no hassle and exactly as described. Would definitely use this company again! Vik was... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di leasing
  2. Azienda di servizi finanziari e prestiti per automobili

Scritti dall'azienda

At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

216 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(216)

50 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Rebecca at icarlease is incredible!

Rebecca at icarlease is incredible!
She is always on hand to answer questions and is ever so helpful. She was an absolute pleasure to deal with and I would highly recommend the company but even more so Rebecca!

6 dicembre 2022
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Risposta di icarlease.co.uk

Thank you for taking the time to leave a review and great feedback about Rebecca, she certainly does a great job with her customers. We do hope you enjoy your new car too :)

Valutata 5 stelle su 5

Brilliant and efficient service

Thank you so much Vik Zafar at iCarlease for sourcing me my lovely new car which was delivered this morning! I thought i would have a job getting a car but Vik was so helpful and gave me updates and replied to my emails very quickly.
Thanks Vik, i will be back in 3 years to get another new car with you.

3 febbraio 2023
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Risposta di icarlease.co.uk

Thanks for the feedback Hilary and Vik will be please you mentioned how good of a job he does. We do hope you enjoy your Ford Fiesta too :)

Valutata 5 stelle su 5

Thank you Vik

Vik offers not just great sales service but also after sales, took me just 20 minutes to get my private plate put on whilst it takes other brokers 3-5 working days 😂 great company great people!

26 gennaio 2023
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Risposta di icarlease.co.uk

Thanks for the feedback Rajiv :)

Valutata 5 stelle su 5

Highly Recommend

Could not recommend this company highly enough. From start of the initial enquiry, March / April 2022 to the car being delivered, December 2022, top draw. No hassle, no pressure. Rebecca Phoenix was so professional, listened and understood my requirements and no pressure to take out a lease until I was ready. Took a few weeks to get resolved, but got there in the end. Thank you ICar and Rebecca

23 gennaio 2023
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Risposta di icarlease.co.uk

Thanks for the review Gordon, Rebecca certainly does a great job with her customers. We hope you enjoy your new Ford Puma :)

Valutata 5 stelle su 5

Easy Experience

Clear and timely communication. Straight forward to deal with.

20 gennaio 2023
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Risposta di icarlease.co.uk

Thanks for the review Philip :)

Valutata 5 stelle su 5

After waiting 7 months not to receive…

After waiting 7 months not to receive my company car with a different company, I was really Pleased with the service and speed Katie at icarlease dealt with me from my first enquiry to me receiving my car.

6 gennaio 2023
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Risposta di icarlease.co.uk

Thanks for the review Neil, enjoy your new car :)

Valutata 5 stelle su 5

Couldn't ask for more - a flawless interaction

I made an enquiry through an aggregation web site and had a response within minutes from iCarlease. It was so quick that I assumed it must have been automated, but I replied to that mail with a follow-up query and that was also responded to within minutes by Katie Bantock. Katie dealt with subsequent questions and took me through the order process which resulted in the vehicle being delivered in just over a week. Many thanks to Katie and team.

8 dicembre 2022
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Risposta di icarlease.co.uk

Great to hear Barry and thanks for taking the time to post a review :)

Valutata 5 stelle su 5

All that I'd have hoped for!

The team at icarlease were helpful, informative and ultimately ive leased a car from them that's great!
In addition, the lease price was really competitive.
All queries and questions were answered quickly and I wouldn't hesitate from using this company again. Thank you to all the team!

25 novembre 2022
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Risposta di icarlease.co.uk

Thanks for the review Paul hope you are enjoying your Cupra Formentor :)

Valutata 5 stelle su 5

Great Friendly and dedicated Service

Great experience, delighted to have chosen icarclease.co.uk . The car arrived super speedy, and with regular contact/updates from the account manager Craig S. A true credit to the company! I’d recommend any one thinking about a lease car to reach out to this company.

7 dicembre 2022
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Risposta di icarlease.co.uk

Thanks for the review James :)

Valutata 5 stelle su 5

Really good company to deal with and…

Really good company to deal with and they always promptly replied to any queries I had. Car delivered exactly on time and in tip top condition.

25 novembre 2022
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Risposta di icarlease.co.uk

Thanks for the review Keith, enjoy your Cupra Formentor :)

Valutata 5 stelle su 5

Great communication and friendly service

From my first interactions with iCarLease I have been impressed with the service provided. Rebecca who I have mainly been dealing with was proactive in keeping me informed after my initial order was placed and always very quick to respond whenever I had a query. Her colleague Gareth was similarly effective once my car was ready for delivery. I would certainly use this firm in the future when I next need to arrange a lease and would recommend to others.

15 novembre 2022
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Risposta di icarlease.co.uk

Thanks for the review Simon, enjoy your new Ford Kuga :)

Valutata 5 stelle su 5

Seamless experience

Seamless experience - Vik Zafar is an outstanding professional, keeping me updated every so often; the overall experience was smooth and pleasant, from quick credit check to my vehicle being delivered on time with regular updates throughout the process. The cherry on the cake is i never had to spent time on the phone, everything was responded quickly and efficiently via email. Digitalisation of business as it should work everywhere!

17 ottobre 2022
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Risposta di icarlease.co.uk

Thanks for the review Anna and the feedback about Vik, enjoy your new CLA :)

Valutata 5 stelle su 5

Quick efficient service

Rebecca was great at arranging the car with a quick delivery, answered all my questions and kept me updated on the delivery process. The delivery was prompt and the new car arrived spotless. Would recommend.

21 settembre 2022
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Risposta di icarlease.co.uk

Thanks for the review Ali, enjoy your new car ! :)

Valutata 5 stelle su 5

Excellent from start to finish

This lease company made the whole experience so simple. I have had many dealing with lease companies before and these by far have been the best. They found me a perfect vehicle (one that was actually built) and delivered within a couple of weeks. Would highly recommend this honest and professional company.

11 ottobre 2022
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Risposta di icarlease.co.uk

Thanks for the review Hannah, enjoy your new car ! :)

Valutata 5 stelle su 5

Katie Bantok was amazing and so helpful…

Katie Bantok was amazing and so helpful in helping me find the perfect car. Very efficient and answering all of my questions straight away providing the most pleasant experience without any issues. Thank you Katie! I will definitely be back.

21 settembre 2022
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Risposta di icarlease.co.uk

Thanks for the review Anam, enjoy your new CLA Coupe ! :)

Valutata 5 stelle su 5

Very good service

Very good service, always polite and helpful when I was chasing up my order. Very straightforward paperwork process prior to delivery, Order took longer than originally anticipated, but then again there has been a world wide shortage of new vehicles.

20 settembre 2022
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Risposta di icarlease.co.uk

Thank you for the great feedback Michael, we hope you enjoy your new CLA :)

Valutata 5 stelle su 5

Highly recommend.

Highly recommend.
Customer service (Rebecca Phoenix) was 2nd to none.
Value for money and quick service.

10 ottobre 2022
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Risposta di icarlease.co.uk

Thank you for leaving us a great review Karen, we hope you enjoy your new car :)

Valutata 5 stelle su 5

I’m very happy with my new 420i

I’m very happy with my new 420i, Rebecca phoenix was very helpful polite and professional, my car also arrive ahead of due sate which is always a bonus, will definitely be working with Icar lease in the future

Lance

7 ottobre 2022
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Risposta di icarlease.co.uk

Thanks for the feedback Lance and hope you enjoy your BMW 4 series :)

Valutata 5 stelle su 5

Absolutely grand

Thought I’d take a punt on this company due to there prices and reviews and was not disappointed Vik and Luke were a joy to deal with everything was easy no faffing and I will 100% be recommending to friends and family

5 settembre 2022
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Risposta di icarlease.co.uk

We appreciate you taking time to leave us such a great review, we hope you enjoy your new car Kate :)

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