I've been using Hyperjar to help my Children manage their pocket money for about five years now and have found it has everything I need and works really well. The linked accounts, wallets and cards wo... Leggi di più
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I have found this card very helpful for managing pocket money and school dinner money for the children and it is almost free depending on how you use it. Also useful for separating subscriptions fro... Leggi di più
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Great for developing independence. A bit annoying at times having to confirm purchases after so many but thankful of the safety that offers under being stolen of misused by others. Quick connect to ba... Leggi di più
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Had HyperJar as my son’s first bank card and not looked anywhere else. Easy to use with a helpful app and on there is a live chat for further great support, such as Pranjal who kindly and quickly sort... Leggi di più
Dettagli dell'azienda
Informazioni su HyperJar
Scritti dall'azienda
Clearer, easier, happier money. In Jars.
HyperJar is the world’s smartest payments and planning account.
A digital version of jam-jar budgeting that makes it easier to plan, share and spend your money.
Get the money management app with bank-grade security. Budget your money with Jars and spend directly from them.
Informazioni di contatto
71-75 Shelton Street, WC2H 9JQ, London, Regno Unito
- support@hyperjar.com
- hyperjar.com
4,7
Eccellente
4K recensioni
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Ha risposto al 98% delle recensioni negative ricevute
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Le persone hanno visualizzato anche
HyperJar is a really great app and has…
HyperJar is a really great app and has been invaluable in helping my children have some financial responsibility and freedom. I also use my jar for spending abroad as there are no transaction fees.
I had an issue with needing a replacement for a lost card but Lata was fantastic. They worked out very quickly that I couldn’t freeze the card because it had expired anyway and they have sorted out the issue for me. Fantastic work Lata
28 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi Ruth,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar has been helping your children develop financial responsibility and independence. We’re especially pleased to hear that the app has become such a valuable tool for managing money while also providing a convenient and cost-effective way to spend abroad.
We’re also delighted to know that your experience with our customer support team was so positive. Providing prompt, knowledgeable, and efficient assistance is exactly the level of service we strive to deliver to all our customers. It’s wonderful to hear that your issue with a replacement card was resolved quickly and smoothly, giving you peace of mind.
Feedback like yours means a great deal to our team and motivates us to continue delivering a simple, reliable, and family-friendly money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Cheeky charges on transfers are hard to…
Cheeky charges on transfers are hard to keep up with and the cost of replacement cards is a lot for teens...
28 luglio 2026
Risposta di HyperJar
Hi Clare,
Thank you for sharing your feedback. We understand that unexpected charges can be frustrating, particularly when managing spending for teenagers.
HyperJar doesn't charge for every transfer or transaction, although fees can apply once certain free limits are exceeded, which can be easily avoided. We appreciate that keeping track of these limits isn't always straightforward, and we’re always looking at ways to make fees and allowances clearer.
We also understand your point regarding replacement card costs. The £4.99 replacement fee helps cover the production, shipping and handling costs, while the first adult card and replacement of an expired card remain free.
We've reached out via email to offer further support and would be happy to clarify any charges or questions you may have.
Many thanks,
Waays
Easy to use app
Easy to use app, have my kids on hyper jar too, can use abroad too with great rates
28 luglio 2026
Risposta di HyperJar
Hi Sam,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you find the app easy to use and that it’s providing a great experience for both you and your children. We’re especially pleased to hear that HyperJar is helping your family manage money simply and effectively while giving your children the opportunity to build confidence with their spending and savings.
We’re also delighted to know that you’ve had a positive experience using HyperJar abroad and that you’ve found the exchange rates beneficial when travelling. Providing a convenient and cost-effective way to manage money both at home and overseas is exactly what we strive to achieve.
Feedback like yours means a great deal to our team and motivates us to continue delivering a simple, reliable, and family-friendly money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Great customer service
Kusum helped me today with an issue over replacement cards. He was very helpful and managed to resolve this issue quickly and easily.
28 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi Tanya,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a great experience with our customer support team when resolving your replacement card query. Providing prompt, helpful, and efficient assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your issue was sorted quickly and easily.
It’s fantastic to know that the support you received made the process smooth and hassle-free. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Second time now they have paused my…
Second time now they have paused my account,can’t even go get nappies bread or milk for my kids they say it’ll be sorted within 24 hours but that’s the maximum they say,all over 3 payments iv received from family members my benefits gone in today they are holding that also iv sent about 20 messages and not 1 reply I will update this when they’ve done it and how long it took them
27 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hello Gemma,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
From time to time, we carry out account reviews as part of our legal and regulatory responsibilities. While we appreciate these reviews can be frustrating, they're an important part of helping to keep both our customers and our platform safe.
Our team has already reached out to you directly via email to provide further information and discuss your experience. If you have any further questions, please don't hesitate to reply - we'll be happy to help.
Kind regards,
Money not transferred
Transferred my remaining balance out of HJ as I'm fed up with delays.
Funnily enough, the money took two hours to arrive.
AVOID Hyper Jar at all costs: terrible service.
27 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi Bob,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with transferring your remaining balance did not meet your expectations. We understand how frustrating it can be when a transfer takes longer than anticipated, particularly when you've already decided to move your funds elsewhere.
While most transfers are completed much more quickly, there can occasionally be delays depending on the payment route or additional processing requirements. We appreciate that this doesn't make the experience any less frustrating when you're waiting for your money.
We've reached out to you via email to offer further support and better understand what happened. We'd really appreciate the opportunity to discuss your experience and see if there's anything we can do to help.
Kind regards,
Waays
Customer service is great
Customer service is great, no long waiting times, fast response, polite communication and dealt with my issue.
27 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi Sarah,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you’ve had such a great experience with our customer service team. Providing prompt, helpful, and efficient support is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your issue was handled quickly and effectively.
It’s fantastic to know that you found the communication polite, the response times fast, and the overall experience smooth and hassle-free. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Ajendra was very helpful
Ajendra was very helpful. Many just pushed me away but ajendra actually got on with sorting the issue. Thanks!
27 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi Paige,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that your issue was not only resolved, but that you felt genuinely supported throughout the process. Providing attentive, proactive, and effective assistance is exactly the level of service we strive to deliver to all our customers.
It’s wonderful to hear that your query was handled with care and that a solution was provided promptly. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
I contacted Sakshi to help with card renewal
I contacted Sakshi to help with problems getting my card renewed, Sakshi was very helpful and sorted the issue immediately.
27 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi Catharine,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that your experience with our customer support team was so positive when arranging your card renewal. It’s wonderful to hear that your issue was resolved quickly and efficiently, allowing you to continue using HyperJar without any hassle.
Providing prompt, helpful, and effective support is exactly the level of service we strive to deliver to all our customers, so it’s fantastic to know that your query was sorted immediately and to your satisfaction.
Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service alongside a simple and reliable money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Great customer service
Great customer service. Easy to use. Plenty of notice to negotiate changes. Very impressed.
26 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi Kelly,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you’ve had such a positive experience with both our app and customer support team. We’re especially pleased to hear that you find HyperJar easy to use and that you’ve been kept well informed whenever changes have been made. Providing clear communication and a smooth customer experience is exactly what we strive to achieve.
We’re also delighted to know that you’ve found our customer service helpful and responsive. Delivering prompt, supportive, and effective assistance is a key priority for us, so it’s wonderful to hear that your experience reflected this.
Feedback like yours means a great deal to our team and motivates us to continue delivering the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Have used hyper jar for years to allow…
Have used hyper jar for years to allow my children to receive allowance and learn about money. Great product
26 luglio 2026
Risposta di HyperJar
Hi Charlotte,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you’ve been using HyperJar for years to help your children receive their allowance and learn valuable money management skills. Supporting young people in developing confidence, responsibility, and good financial habits is exactly what we strive to achieve.
We’re especially pleased to hear that HyperJar has continued to meet your family’s needs over time and has provided a positive experience throughout. Feedback like yours means a great deal to our team and reassures us that we’re helping families manage money in a simple, practical, and effective way.
Thank you for describing HyperJar as a great product—it’s comments like these that motivate us to continue improving and delivering the best possible experience for our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
I use Hyperjar for my son's pocket…
I use Hyperjar for my son's pocket money and an debit card for guest. It works fairly well.
26 luglio 2026
Risposta di HyperJar
Hi BJ,
Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that HyperJar has been a useful solution for managing pocket money for your son, while also providing a convenient card option for guests. We’re especially pleased to hear that the service has worked well for your needs and has helped make managing and accessing funds straightforward.
Providing simple, practical, and flexible money management tools for families is exactly what we strive to achieve, so it’s wonderful to know that HyperJar is delivering value for you.
Feedback like yours means a great deal to our team and motivates us to continue improving and providing the best possible experience for all our customers.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Risposta di HyperJar
Hi Sarah,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you found our service easy to deal with, quick, and supportive. Providing prompt, helpful, and straightforward assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience reflected this.
It’s fantastic to know that your queries were handled efficiently and that you felt supported throughout the process. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service whenever our customers need us.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Live chat in app
Lata was very helpful.
Live chat window is difficult as keyboard covers entry line and can't see what is being typed
25 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi James,
Thank you for taking the time to share your feedback with us—we truly appreciate it. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you had a positive experience with our live chat support and found the assistance helpful and efficient. Providing prompt, friendly, and effective support is exactly the level of service we strive to deliver to all our customers.
We’re also grateful for your feedback regarding the chat experience. We understand how frustrating it can be when the keyboard obscures the message entry field, and we appreciate you taking the time to highlight this. Customer feedback like yours helps us identify areas where we can improve the overall user experience.
It’s wonderful to know that your query was resolved successfully, and feedback like yours means a great deal to our team as we continue working to enhance both our app and customer support services.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your feedback and continued support—we’re delighted to have you with us.
Regards,
Excellent online chat assistant
For most things the app is spot on but when I bumped into an issue Sapriya on the online chat was swift and efficient in resolving my issues. I cannot speak highly enough of the service I received.
25 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi James,
Thank you for taking the time to share such a detailed and positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you had such a positive experience with our online chat support. We’re especially pleased to hear that, when you encountered an issue, your query was resolved quickly and efficiently, helping you get back to using HyperJar with confidence.
Providing prompt, knowledgeable, and effective support is exactly the level of service we strive to deliver to all our customers. It’s wonderful to know that you found the assistance helpful and that your experience left such a positive impression.
We’re also delighted to hear that you continue to enjoy the app and all that HyperJar has to offer. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service alongside a simple and reliable money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Risposta di HyperJar
Hi Sarah,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you found our service quick, easy, and helpful. Providing prompt, straightforward, and effective support is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your experience reflected this.
It’s fantastic to know that your query was handled smoothly and that you received the assistance you needed without any hassle. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent customer service.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Great support Parth and great bank
Great support Parth and great bank
24 luglio 2026
Non scritta su invito
Risposta di HyperJar
Hi Bride,
Thank you for taking the time to share such a positive review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
We’re especially pleased to know that you’ve had such a positive experience with both our app and customer support team. Providing helpful, responsive, and efficient assistance is exactly the level of service we strive to deliver to all our customers, so it’s wonderful to hear that your queries were handled so well.
It’s fantastic to know that you’re happy with HyperJar and the overall experience it provides. Feedback like yours means a great deal to our team and motivates us to continue delivering excellent service alongside a simple and reliable money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Excellent card
Excellent card, accepted everywhere.
Never had a problem and would highly recommend:-)
24 luglio 2026
Risposta di HyperJar
Hi David,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that you’ve had such a positive experience with the HyperJar card and that it has been accepted everywhere you’ve needed to use it. Providing a reliable, convenient, and easy-to-use payment solution is exactly what we strive to achieve for all our customers.
We’re especially pleased to hear that you’ve never experienced any issues and that HyperJar has consistently met your expectations. Knowing that you would highly recommend our service means a great deal to our team and motivates us to continue delivering the best possible experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
Risposta di HyperJar
Hi Laura,
Thank you for taking the time to leave us such a great review!
We're delighted to hear that you received excellent customer service and had a positive experience with our support team. Providing friendly, helpful, and efficient assistance is always our goal, so it's wonderful to know we met your expectations.
If you have any further questions or need any assistance in the future, please don't hesitate to get in touch. Our team will be more than happy to help.
Kind regards,
Kartikeya
Finding the kids card really good for…
Finding the kids card really good for school trips etc. Easy to top up and keep an eye on.
Good customer service when I needed to arrange a replacement card.
24 luglio 2026
Risposta di HyperJar
Hi Kate,
Thank you for taking the time to share such a wonderful review with us—we truly appreciate your feedback. We’re delighted to hear that you’re enjoying HyperJar.
It’s fantastic to know that the HyperJar card has been such a useful solution for your children, particularly for school trips and everyday spending. We’re especially pleased to hear that topping up the card is quick and easy, while giving you the ability to keep track of their spending and provide support whenever needed.
We’re also delighted to know that you had a positive experience with our customer support team when arranging a replacement card. Providing prompt, helpful, and efficient assistance is exactly the level of service we strive to deliver to all our customers.
Feedback like yours means a great deal to our team and motivates us to continue delivering a simple, reliable, and family-friendly money management experience.
If you ever have any questions or need assistance, please don’t hesitate to get in touch—our support team is always here and happy to help.
Thank you once again for your kind words and continued support—we’re delighted to have you with us.
Regards,
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