Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

These socks are a great product. I work 12 hour shifts and stand for a long period of that time. These compression socks have significantly helping sooth my legs. I highly recommend them AAA +++

Valutata 3 stelle su 5

I couldn’t find information about where the merino wool came from or where in the world the items are manufactured on the website. The answer finally materialised with the socks several weeks after o... Leggi di più

Valutata 4 stelle su 5

Delivery took slightly longer than expected but still arrived in time for the trip. Socks themselves were great, warm and long enough to come up over the calf which is what I wanted. Packaging was unb... Leggi di più

Valutata 5 stelle su 5

The Hykle compression stockings are the only brand that work for me and I have tried a lot of different ones. They truly help control the swelling in my legs and feet, they are extremely comfortable a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per sport all'aria aperta
  2. Negozio di abbigliamento
  3. Negozio di calzature ortopediche

Scritti dall'azienda

We believe that being active is more than just a chore - it's a way of life. That's why we've designed our products to be both stylish and functional, so you can look good and feel great while you're out there breaking a sweat.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

193 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Unfortunately these did not work for…

Unfortunately these did not work for me. Make sure when you send them back you have some way of proof you sent them. I sent 1 pair used and 1 pair never opened. taped the package very good with extra tape and they only are giving me credit for 1 pair (never opened) state they did not receive the used one.

14 dicembre 2023
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Risposta di HYKLE

Hello Evonne,
I checked all the communication with our customer service and i can assure you we take all customer issues seriously. In your case our warehouse partner discovered that only one of the purchased pairs was returned.

They never make such mistakes, or at least we never had such case in 70 000+ orders so far processed.

We are still committed to help resolving the issue with you. That is why our team refunded the cost of the returned item. As soon as our warehouse indicate the second pair is returned, we can refund the second one also.

Kind regards,
Deso

Valutata 1 stelle su 5

One order was never received as ndci…

One order was never received as ndci want my money back

4 marzo 2024
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Risposta di HYKLE

Hello Theresa,
I'm really sorry for the inconvenience caused. I see you bought 2 pairs, but got only one. The reason was a technical glitch from our store - a new app we use that did not passed the second pair for fulfilment.

We have processed a refund for you and made sure the issue is fixed.

Deso

Valutata 2 stelle su 5

Unsatisfied

Ordered 1 pair purchased second pair at checkout for discounted price. Received only 1 pair. Disappointed that Dr Scholls inserts worked better for 1/3 the price. Keep the second set

23 febbraio 2024
Valutata 1 stelle su 5

Not for us

I was so looking forward to your product. But for my feet and my wifes, this was the worst product for us. Instead of helping our feet feel good and walks more enjoyable, it was complete torture.

19 febbraio 2024
Valutata 1 stelle su 5

HYKLE has cancelled my order for…

HYKLE has cancelled my order for reasons unknown.

12 febbraio 2024
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Risposta di HYKLE

Hello Mark,
As our support team explained by email, your order was canceled and money refunded to you because the shipping company was unable to deliver the item to the PO Box provided.

In such cases our system automatically issues a refund to avoid customers been charged for items that are not delivered.

Also, i see our team explained the situation and offered you a discount in case you want to place your order again. If you want to reorder, just please make sure you are giving us the right address so the shipping company can deliver successfully.

Kind regards,
Deso

Valutata 5 stelle su 5

Ordering was simple

Ordering was simple. They arrived quickly. I ordered one pair and have been transferring them to several shoes to test them out. I have reduced pain, so I will be buying more pairs to keep permanently in my different shoes.

6 febbraio 2024
Valutata 5 stelle su 5

Quick response

I accidentally ordered the wrong size. I contacted customer service through email and I couldn't believe the fast response I got.and My order was corrected.

3 febbraio 2024
Valutata 3 stelle su 5

Not feeling it

So far I feel no difference. There was no instant relief and ever after a few days I find myself going back to the original insoles. At least my pain didn't increase much, but I wouldn't recommend them

4 gennaio 2024
Valutata 5 stelle su 5

Happy feet

These insoles have truly helped my feet to not hurt during the day and feet are not hurting at the end of the day. Doing the job for me.

3 gennaio 2024
Valutata 1 stelle su 5

Not free exchanges

They promote free returns and size exchanges, but that is a lie. They are difficult to work with, and I’m still waiting on my refund or exchange.

2 gennaio 2024
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Risposta di HYKLE

Hello Lara,
I'm really sorry for the confusion. We do not have paid postage labels yet, and we do not state "free returns" at our store.

Please check our return policy; it hasn't been changed since July 2023: https://hykle.com/pages/return-refund-policy

Your refund has been processed upon the arrival of the product at our warehouse, which was yesterday. Usually, it takes 2-3 days for refunds to arrive back in your bank account. If you don't see your refund in 2-3 days, you can call your bank and ask for more information.

We are really sorry for the bad experience you may have had with our services. Hope we can remedy that in the future.

Kind regards,
Deso

Come funziona Trustpilot

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